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Warehouse Operations Administrator

Love.

It's what makes Subaru, Subaru®.

As a leading auto brand in the US, we strive to be More Than a Car Company®.

Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow.

That's what we call our Subaru Love Promise®.

Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability.

With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.

Subaru's company culture is built on collaboration, diversity, and a shared passion for our product.

We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table.

Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.

Summary

This role will perform a hybrid of responsibilities of both the Warehouse Associate and Operations Coordinator jobs and will handle both operational and administrative responsibilities in the Regional Distribution Center (RDC).

This role requires proficiency in receiving and processing return items in a warehouse environment while also handling and making determinations on retailer claims, responding to retailer inquiries as they relate to Regional Distribution Center parts operations, and ensuring that warehouse procedures are followed efficiently.

The individual will focus on supporting both warehouse performance and administrative needs while adhering to safety standards and quality protocols.

It is estimated that the individual will spend approximately 70% of their time as the Operations Coordinator and approximately 30% of their time as a Warehouse Associate; the time spent on each job's responsibilities will depend on the workload amount in each area on a daily basis.

Primary Responsibilities

Warehouse Associate (approximately 30% of time)


* Receives and stocks inbound orders while noting quantities and any discrepancies in quantities, as well as recording any damages.

(10%)


* Processes scraps (parts) and returns from retailers, ensuring efficient handling of parts designated for destruction and coordinating the return of items sent to the RDC by mistake or damaged parts that retailers wish to have returned.

(10%)


* Scans returnable assets back into inventory.

(5%)


* Assists with inventory cycle counts and performs re-warehousing moves as required.

(5%)

Operations Coordinator (approximately 70% of time)


* Provides timely resolution for retailer concerns and inquiries including parts orders and returns, claims, billing, credits, shipment tracing, discrepancies, etc.

Makes mutually beneficial determinations concerning claims exceptions and discrepancies, which requires analytical review and appr...




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