Medical Assistant Float - North West Region - Evernorth Care Group

Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We're looking for a Medical Assistant to join our fast-paced, customer-focused primary care/adult medicine for Evernorth Care Group across the Phoenix Valley.

If you've always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment, we're sure you'll love this position.

Work hours: Typically, Monday-Friday 8 a.m.-5 p.m.

Primary Centers: Arrowhead, Paseo, Sun City, Sun City West

Secondary Centers: Palm Valley, Paradise Valley, Phoenix Central,
Westridge

Responsibilities:


* Ensure day-to-day operations run smoothly in the clinic, use your organizational skills to help manage the health care needs of our varied patent populations.


* Room patients and complete vital signs, enter data in patient charts, assist with in-office procedures, review medications and outreach to patients and providers for the purpose of continuing care.


* Accurately follow all policies and procedures, practice in alignment with the scope of your certification or licensure.


* Provide excellent and friendly customer service through all avenues of communication.


* Document your efforts of all the care and information provided to our patients.


* Return patient calls, complete referrals, chart prep and forms management.


* Help answer questions, concerns, and requests, either in person, through our electronic health record system EPIC and patient portal, or by phone.


* Partner with the clinicians, your peers and the patients to meet the needs of the practice.


* Appropriately manage ambiguity, recognize appropriate ways to deal with conflict management.


* Cross train in the Front Office as well as the Laboratory (Phlebotomy)


* All other duties as assigned.

Minimum qualifications:


* Graduate of approved MA program or graduate of an unapproved program with successful completion of certification examination; graduate of a US Armed Forces medical services program or practicing medical assistant who completed supervision requirements prior to February 2, 2000 ("grandfather clause").


* High school diploma or GED certificate


* Excellent customer skills, and care deeply about providing empathetic, quality care to customers


* Previous experience working in a healthcare environment


* Experience working with Microsoft Office and comfortable with data entry into our electronic health record system EPIC


* BCLS certification

Preferred qualifications:


* 1+ year experience in the outpatient setting


* Bilingual (English/Spanish) skills


* Front office experience

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

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