Quality Manager

Quality Manager

Job Description

As a person, you’re a learner – a natural leader – someone who is always taking initiative to make things better and bring others along with you.

You live your life in alignment with the highest values of integrity and quality, always ensuring your responsibilities become a long-term success story.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

The Quality Manager position leads the quality team at the Kimberly-Clark Chester, PA facility by providing quality management, leadership and expertise to the site and various customers to meet their needs.  As Quality Manager you will provide leadership and technical support for Quality Assurance, Quality Control, and Quality Management System Compliance teams and activities supporting EPA and CPSA-regulated consumer products.  This position reports to Kimberly-Clark North America Family Care Quality Senior Manager with a dotted line relationship to the Site/Facility Manager and serves as part of the Site leadership team.

You’ll directly lead the facility Quality Team and integrate strategic priorities from the Family Care Quality staff leadership team with site-level objectives for safety, quality, delivery, cost, and people development.

In this role, you will:


* Act as the manager of the facility Quality team, providing strategy, capability-building, and direct support to the facility in the areas of Quality and Regulatory Compliance.


* Maintain functional oversight and responsibility for quality systems executed by the Quality department, including Management Review, control of Documented Information, Supplier Quality Management, Complaint Investigation and Management, Internal Audit, Monitoring & Measurement, Analysis & Evaluation, and Corrective & Preventive Action (CAPA).


* Lead team to consistently identify, develop, and execute continuous improvement plans for quality, in accordance with facility and enterprise objectives.


* Ensure activities are in compliance with both the Kimberly-Clark Quality Management System Requirements (QMSR) and applicable government regulations for the products manufactured.


* Confirm that established manufacturing inspection, sampling and statistical process control procedures are followed as applicable.


* Ensure production and quality systems audits are performed.

Support execution of improvement plans for safety, delivery, and cost, in accordance with facility objectives.


* Demonstrate safety as a value by performing all job functions safely, while also complying with corporate and facility policies and procedures to reduce risk and eliminate loss.


* Contribute to a diverse environment in which all team members are respected regardless of their individual differences and are motivated to improve both individual and team contributions.  Foster a quality focused culture within the facility and team.

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