Director of Hospitality

Director of Hospitality

Fulltime - Salary

Salary Pay Range: $70,000.00 - $80,000.00

Pay Rate: Exempt

Schedules Available:


* Tuesday - Saturday


* Sunday - Thursday

 

At MorningStar Senior Living, we talk a lot about culture.

In fact, we rather obsess about it.

For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes, and be ourselves changed for the good in the process.

So, we seek great hearts, other people like us, who care and want to do work that matters.

We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership. 

Summary of Role: 

This position will be empowered to ensure 100% satisfaction of all residents, family members, and guests of the community.

The Director of Hospitality is responsible for building the complete resident experience.

This experience should be memorable and unique for each resident and/or individual.

The primary objectives of this position include, but are not limited to, anticipating operational needs, addressing resident and family requests, and sharing the highlights of the community and surrounding areas.

The ability to anticipate and act upon the needs of the residents and families are critical to the success of the community and this position. 

Benefits:


* Health Insurance offerings such as medical, dental, and vision insurance


* Other Insurance offerings such as life, disability, accident, and critical illness insurance


* 401k plan with matching


* HSA options


* Employee assistance programs


* Paid sick, vacation and birthday!


* Career development programs and opportunity for advancement


* Charitable and philanthropic opportunities


* Tuition Reimbursement 


* Free shift meal!

Duties and Responsibilities of the Position: 

Respond to resident and/or family requests for special arrangements or services by making the arrangements, or identifying the appropriate providers. 

Follow-up with residents and their family members to ensure overall satisfaction.

 Based upon any negative feedback, gather, summarize, and provide the appropriate information to the Executive Director and/or Department Head so issues can be resolved timely. 

Monitor dining areas for seating availability, service, safety, and well-being of residents. 

Demonstrate sincere appreciation for the resident. 

Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of others. 

Responsible for knowing each resident, their background, and family. 

EEO

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