Lead Support Worker

Lead Support Worker

Stockton-On-Tees, Teesside

Permanent, full or part time (37.5 hpw or 15hpw)

Pay £12.61 per hour (£24,664 per annum) [pro rata] and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better?  As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community.  You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.  Amazing we know!

Typical day as a Lead Support Worker (known by us as Coordinator)


* Creating support plans with your customers and coordinating our small team of Support Workers working to the plans. 


* On our Central Resource Team, you will have the opportunity to work with a wide variety of our customers from younger people, vulnerable adults and customers who need support around their mental health.


* Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.


* Carrying out risk assessments, support planning, goal setting and regular reviews.


* Cuppas, chats and catch ups.  There’s no rushing from one customer to the next here!  Plenty of time to collaborate with colleagues too.    

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK! 

You bring


* Passion to support our customers to live their best life, working collaboratively with an eye for detail. 


* Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.


* Experience of coordinating and assessing customer referrals.


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach


* To get from A to B, you’ll need a vehicle insured for business purposes.

The great news is that we’ll pay your mileage! 

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review 

Our team

We are an outgoing, diverse and supportive group of individuals, always willing to lend a helping hand!

Our team is led by our amazing Senior Client Service Manager Yvonne who has worked for Home Group since 2014.

Yvonne is perfectly placed to support you as you join.

She started as a Support Worker and took full advantage of all the training and experience we offer here at Home Group.

Supporting Yvonne are our four Client Service Managers who bring a wealth of knowledge and experience to the team.

Job details


* Flexible working hours (or we’re open to agreeing a work pattern ...