Hospitality Aide

Become familiar with the facility's administrative structure as introduced in the pre-training orientation session • Report to the charge nurse all accidents/incidents (even of an unknown source) you observe on the shift they occur.

• Report all changes in the resident's condition to the Nurse Supervisor/Charge Nurse as soon as practical.

• Answer phone (especially during mealtimes) • Assist with errand of residents/staff • Assist with secretarial tasks at the nursing station (making copies, filing, etc.) as requested • Straighten resident closets/drawers - label resident belongings.

Complete personal belonging form • Maintain orderly/clean resident rooms and common areas (utility rooms, showers, resident bathrooms, day rooms, break room, etc.) • Follow established policies concerning exposure to blood/body fluids • Ensure that residents who are unable to call for help are checked frequently • Answer call bells promptly & report needs to CNA/Nurse • Make rounds assisting residents by opening/closing blinds, straightening blankets, making sure call bells are within reach, etc.

• Turn all medications found in the resident's room/possession over to the Nurse Supervisor/Charge Nurse • Watch for and report any change in room temperature, ventilation, lighting, etc.

• Transport residents to & from meals/activities/outdoors/etc.

• Provide residents with Reality Orientations as instructed • Pass linen.

Make unoccupied beds.

Put extra covers on beds.

• Use the wristband or photo card file to identify residents before serving meals, etc., as necessary • Clean feeder tables, wheelchairs, bedside/over bed tables, urinals, bedpans, refrigerators, microwaves, etc.

• Place supplies/briefs in resident rooms/ common areas/ Unpack and stock supply room when deliveries arrive.

• Replace trash can liners in wastebaskets • Inform the Nurse Supervisor/Charge Nurse of any changes in the resident's condition so that appropriate information can be entered into the resident's care plan.

• Pass snacks/trays to residents (To include passing protective clothing covers, opening milk cartons, refiling drinks, cutting food, etc.) Return trays to dietary.

NEVER FEED THE RESIDENTS • Assist residents with identifying food arrangements (i.e., informing residents with sight problems of food that is on his/her tray, where it is located, if it is hot/cold, etc.) • Serve between meal and bedtime snacks as instructed • Keep residents' water pitchers clean and filled with fresh water (on each shift), and within easy reach of resident • Collect and redistribute water pitchers for weekly cleaning by dietary • Check rooms for food articles (i.e., food in proper containers, unauthorized food items, etc.) • Learn and be aware of code system identifying specials needs of residents • Ensure the resident's room is ready for receiving the resident (i.e., bed is made, name tags up, admission kit available, etc.) • Greet residents and e...