Subject Matter Expert II - 1964

Overview

Position: Subject Matter Expert II
Location: Albuquerque, NM
Salary Range: $134,500 - $144,500 per year
Clearance: Active Q Clearance Required

KeyLogic is seeking a Subject Matter Expert II to support a major national laboratory.  The team provides tailored IT services and support to laboratory mission organizations and customers.

The team also delivers system administration and IT support for classified desktop systems and all Linux/UNIX operation systems.

Partners with other corporate IT providers in the delivery of its services and is engaged in technology development efforts for Classified Network, UNIX/LINUX, and thin/virtual computing.

Responsibilities:


* Manage a variety of IT related projects


* Responsible for developing and managing MCS customer relationships


* Manage the internal Discovery process to include customer interaction, technical evaluation and recommendations for the customer’s environment


* Evaluate and implement process changes to improve IT services for our customers


* Create, monitor and execute customer Service Level Agreements (SLAs)

Qualifications:


* BS/BA and 5 years' experience managing IT Projects in a large environment


* Must be a U.S.

Citizen.


* Active DOE Q Clearance required

Required Skills


* Successfully managed large IT Projects from creation through implementation


* Excellent verbal and written communication skills


* Must have experience managing customer relationships


* Must have experience managing the day-to-day operations of IT support team


* Thorough understanding of IT business processes


* Experience evaluating and making recommendations to improve a departments IT Technologies and then execute the implementation of the recommendations


* Experience supporting a large IT organization


* Candidate can work remotely but must reside in the Albuquerque area as onsite work is required on a weekly basis

See Job Description