Emergency Services Unit Coordinator - Full-Time 10AM-10PM

Staff Position Description

 

Position Title: Health Unit Coordinator                    Position Code: UC-xxxx

Department: Nursing                                                   Safety Sensitive:        YES

Reports to: Department Director                                Exempt Status:          NO

                                                                          

Position Purpose:

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision of providing the region’s best clinical care and patient service through an environment that fosters respect for others and pride in performance.

Adheres to all areas of the KHI Behavioral Expectations Agreement and Social Media Guidelines; Supports/embraces KHI’s Mission, Vision, and values, as well as promote a positive image of KHI; Acts as a role model to staff; Maintains patient and staff confidentiality; Maintains a professional appearance and manner at all times; Supports a healthy work environment through skilled communication, true collaboration, effective decision making, appropriate staffing and meaningful recognition. 

 

All care is provided with kindness and compassion.

 

Key Responsibilities [List of material responsibilities and essentials duties which must be completed in achieving the objectives of the position]

Receptionist Activities

·        Facilitate daily unit operations by performing receptionist activities and the clerical duties required to coordinate patient care.

·        Represent KHI and the nursing unit by providing prompt, polished customer service and acting as a resource for patients, families, staff and physicians.

·        Initiate discharge folders, patient portal information, and patient information code card upon admission (for all inpatient units).

·        Assess unit environment, observant of opportunities where attention is needed by hospital or nursing staff.

Survey patient rooms daily for the presence of suction and oxygen.

Assess high risk readmission patients ensure nursing staff are aware of the steps necessary for compliance.

·        Coordinate patients’ daily schedule (i.e.

tests, exams, x-rays procedures, discharge appointments, transportation, and follow up appointments).

·        Accountable to maintain and organize patient medical record, perform 24-hour “chart checks” and ensure orders and consults have not been missed or incorrectly entered.

·        Use the electronic medical record for data entry and for the monitoring of accuracy and missing information.

·        Monitor Service Provider Workspace hourly (at minimum) to ensure stat physician orders and unacknowledged orders are communicated to nursing sta...