Customer Service Representative

About Howmet Aerospace

Howmet Aerospace Inc.

(NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries.

Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels.

With $6.6 billion in revenue in 2023, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers' success and making a positive impact on the world.

To learn more about the way Howmet Aerospace Inc.

is advancing the sustainability of our customers, markets, and communities where we operate, review the 2023 Environmental Social and Governance report at www.howmet.com/esg-report .

Follow: LinkedIn , Twitter , Instagram , Facebook , and YouTube .

Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics.

If you need assistance to complete your application due to a disability, please email TalentAcquisitionCoE_Howmet@howmet.comBasic Requirements


* Minimum 3 years' experience with customer service/sales preferably in a manufacturing environment


* High school diploma or GED


* Must have strong interpersonal and communication skills


* Must be proficient in Microsoft Word, Excel, & Outlook


* 50 Words per Minute


* Able to understand blueprints and technical data


* Be familiar with international accounts and export regulations


* Be familiar with distributor accounts and specifics regarding distributor agreements and procedures


* Employees must be legally authorized to work in the United States.

Verification of employment eligibility will be required at the time of hire.

Visa sponsorship is not available for this position.

Preferred Qualifications:


* Be familiar with OEM/Engine accounts and specifics regarding the product and procedures


* Extensive experience with MRP and ERP systems preferred


* Familiarity with HFS systems (COP, CPQ, CRM, GCS) preferred


* Experience in aerospace manufacturing and/or fasteners industry

Howmet Fastening Systems (HFS) is seeking a Customer Service Representative in Torrance, CA.

Primary Purpose

Performs customer service duties in accordance with department and company objectives.

Acts as liaison between customers and the company to facilitate sales and the resolution of account or service problems.

Provides customers with information about products and services.

Solicits and maintains favorable contacts with current and potential key accounts.

Develops relationships with internal and...