Sr Business Analyst

Primary Responsibility:
Expert in Americold application software as pertains to business logic, software configuration and operational process deemed key to the daily plant operation within Americold.

Apply proven communication, analytical and problem-solving skills to the software development life cycle in their designated area.

Drive out the key global business requirements and translate into workable requirements containing process information, data flows, comprehensive functional specifications and test plans - challenging any requests that may be unreasonable or unnecessary - and ultimately ensuring that project deliverables are met according to requirements.

Creation and maintenance of up-to-date documentation pertaining to core IT processes, software and business logic, software configuration as well as identification of hardware and infrastructure used to support.

Create and provide structured training and/or content for other IT members.

Provide detailed knowledge and support to all levels of the organization as required.

Essential Functions:


* Design solutions related to warehouse management systems, transportation, and labor management.

Interface with EDI, Web, and Data Warehouse applications.


* Prepare detailed functional requirements for software development.


* Maintains software design principles to guide and govern how application solutions will be designed, integrated and implemented to lower costs and improve application maintainability, flexibility, scalability, robustness, performance, and ability to troubleshoot


* Follow established procedures for the design, coding, and testing of new software.


* Monitor performance of new applications.


* Produce thorough test plans and any specific test and load test conditions that must be met for all sites affected by software alterations.

Perform UAT on software to ensure changes function for all sites.

Supply knowledge and/or training as applicable to roll-out changes across applicable sites


* Assign and direct work.

Monitor adherence to performance standards.


* Prepare time estimates for a project and detailed time estimate for each program within the project.


* Apply Americold Project Management Methodology for successful implementation of IT Solutions in all projects ranging from new business launches to support of current business processes


* Work closely with the internal/external customer responsible to perform any tasks required as related to critical software and/or process alterations - such as: solution design, software and process testing, systems configuration, process and information flow documentation maintenance, performing of UAT's, coordination of information distribution to site, etc...


* Generation and compilation of corrective action documents, complete with probable causes and possible solutions to systems issues and follow through to deployment of solution


* Maintain detailed knowledge of where and how ...