Director Ecommerce

We're seeking a dynamic leader to head our Ecommerce department and drive substantial growth and innovation in our online operations.

As the Director of Ecommerce, you'll lead the development of strategies to enhance customer experience, maximize online revenue, and streamline operations.

Your role will involve setting long-term visions, refining our operating procedures, and managing budgets to ensure efficient, scalable growth.

The Director Ecommerce oversees implementation for the Ecommerce department to drive sales growth, enhance customer experience and optimize online operations.

RESPONSIBILITY LEVEL:

Develops long- and short-term business strategies (3-5 years) and oversees implementation for the Ecommerce department to drive sales growth, enhance customer experience and optimize online operations.

Is heavily involved in developing the department's standard operating procedures.

Forecasts and plans annual operating and capital budget, implements cost-savings measures.

Maintains and adjusts operating budget, manages expenses based on changes in internal or external factors, and communicates budgetary performance.

Typically works on projects and initiatives that span 2-5 years.

Responsible for integration of systems, systems metrics and analysis.

PRINCIPAL DUTIES:

1.

Develop and implement a comprehensive ecommerce strategy aligned with overall business goals.

2.

Maximize Revenue and Margin from donated goods through online sales and business development through new and existing marketplaces.

3.

Monitor and analyze ecommerce performance metrics, utilizing data to inform decisions and strategies.

4.

Lead and mentor the ecommerce team, fostering a culture of innovation and accountability.

5.

Manage relationships with third-party vendors, agencies, and platforms to enhance our ecommerce capabilities.

6.

Leading and Developing Talent: Manages organizational design for area of responsibility and directs talent planning, hiring, development and training of staff.

May participate in succession planning discussions.

Networks and sources for positions throughout the organization.

7.

Project and Change Management: Serves as project owner for high complexity department, cross-functional or multi-location projects and improvement initiatives.

Set project direction including project scope, timeline and resources.

Accountable for making decisions and project success.

Manages change through effective planning, communication and coaching.

Builds and participates in leadership coalition supporting and implementing organizational change.

8.

Community Engagement: Actively engages with community partners and links activities to business performance.

9.

Responsible for completing other duties/responsibilities as assigned.

REQUIREMENTS:

1.

Bachelor s Degree or experience equivalency, and a minimum of 8 years experience.

LEADERSHIP COMPETENCIES:

1.

Business Insight: Demonstrates thorough business/industry knowledge and can synthesize business in...