Hospice - Community Liaison - Kokomo, Anderson areas

Community Liaison

for Kokomo, Anderson areas

Anew Hospice is Indiana-owned and operated with Hoosier hospitality ingrained in everything we do.

We’re committed to providing compassionate care, clinical excellence and outstanding customer service to our patients and their families at the end of life.

Creating a positive experience through comfort and support is our number one priority.

Our team is growing! Do you want to make a difference in the lives of others? 

The Community Liaison is responsible for managing all aspects of organization marketing/sales, establishing and maintaining positive relationships with customers and referral sources, responding to customer needs and identifying business opportunities, actualizing opportunities for growth, developing leads, and contacting potential customers, and management of day to day referral activity.

We offer and attractive compensation and excellent benefits package including:


* Medical/Dental/Vision insurance available


* Employees can access convenient telehealth services


* 401k


* PTO


* Workday shift and have your nights free


* Monday-Friday work schedule


* Mileage reimbursement


* Employee Referral Program – get paid to refer a friend to join our team

Job duties of this rewarding position include:


* Follows all daily marketing operations directives including providing direct oversight of the establishment and implementation of marketing/sales initiatives.


* Understands and adheres to all laws, statutes and regulation regarding anti-kickback, lawful marketing activities (gifts and services), patient solicitation, and accurate marketing materials.


* Territory Management.

Keeping up to date with market trends and competitor analysis.


* Works regularly with Administrator to generate reports and present analysis of marketing and sales progress.


* Daily management of referral activity and communication with Anew intake department.


* Assists the Senior Director/Administrator in establishing organization volume projections in the annual budget and in establishing allocations for the marketing department.

Monitors allocation of resources according to limitations.


* Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections.


* Employs marketing and promotional initiatives to achieve budgetary volume projections.


* Establishes and maintains positive working relationships with current and potential referral and payer sources.


* Builds and monitors community, customer, payers, and patient perceptions of Anew Hospice as a high-quality provider of services.


* Contributes toward effective strategic planning including identifying opportunities for additional or improved services to address customer needs.


* Maintains comprehensive working knowledge of Anew Hospice markets including government agencies, major payer groups, key refe...