Manager, RCM Business Operations - Remote - Nationwide

Remote, Nationwide - Seeking Manager, RCM Business Operations

Everybody Has A Role To Play In Transforming Healthcare

At Vituity you are part of a larger team that is driven by our purpose to improve lives.

We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside.

Join the Vituity Team.

At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose.

We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities.

We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year.

With Vituity, if you ever need to move, you can take your job with you.

The Opportunity


* Analyze and report on vendor performance by reviewing collection and RCM Operational Reports; identify problem areas, take appropriate action, and follow-up as necessary.


* Interface with Vendors on bad debt collection efforts, compile metrics, prepare operational reports, resolve issues, and answer questions.


* Responsible for preparation and facilitation of Vendor conference calls and/or site visits.


* Identify financial performance, team structure, and other areas needing improvement and work collaboratively with Director of Operations or Sr.

Management in developing corrective action plans.

Responsible for implementation of plans.


* Work with Director of Operations or Sr.

Management in the preparation of short-term plans and budgets based on company goals and growth objectives, including productivity and audit standards.


* Work with Director of Operations or Sr.

Management in facilitating the implementation of patient self-pay and bad debt collection processes, organization-wide programs, and initiatives.


* Monitor Self Pay Aging reports and adjust strategies to improve cash flow.


* Work with Compliance to ensure rules and regulations that affect patient self-pay collection efforts are compliant.


* Evaluation and implementation of new collection vendors.


* Provide support to Information Technology staff in resolving system and vendor issues.


* Escalate issues to Director of Operations or Sr.

Management in the resolution of vendor, patient, or personnel challenges.


* Participate in workgroups with internal and external departments for efficiency gains or problem resolution.


* Schedule and carry out occasional day and overnight travel for the company, not exceeding 5% of time.


* Provide leadership and development to Supervisors, Account Receivable Speciali...