Vendor Manager

The Vendor Manager, assigned to one of Pinkerton's largest global clients, works within the Vendor Management Program (VPM) to support the client's Corporate Security department through the efficient oversight and optimization of key vendor relationships after the procurement process is complete.

The Manager focuses on cultivating strong on-going vendor relationships and mitigating risks associated with vendor partnerships, while ensuring vendors meet or exceed performance expectations and contribute to the overall success of the business.

Essential Functions:

1.

Represent Pinkerton's core values of integrity, vigilance, and excellence.
2.

Build and nurture strong, long-term relationships with key vendors and the corresponding Corporate Security contract owners, serving as the primary support mechanism for both parties, relating to contractual, compliance, and performance matters.
3.

Act as a liaison between the business/client and vendors and ensure effective communication and conflict resolution.
4.

Partner with contract owners, finance, and procurement teams to ensure cost effective vendor relationships, though the identification and reporting of cost saving opportunities and process efficiencies.
5.

Identify potential risks associated with vendor relationships including supply chain disruptions, quality issues, and financial instability.
6.

Develop and implement risk mitigation strategies to safeguard the business against vendor-related disruptions.
7.

Stay informed about industry trends and regulatory changes that may impact vendor risk management.
8.

Support the development and implementation of vendor performance metrics and key performance indicators (KPIs) to assess the quality, timeliness, and cost-effectiveness of vendor deliverables.
9.

Coordinate monthly, quarterly, and annual business reviews and complete additional deep dive reviews with relevant vendors, as needed.
10.

Promote collaboration and mutual growth opportunities with vendors to strengthen partnerships.
11.

Monitor vendor performance regularly and proactively address any issues or deviations from agreed-upon standards.
12.

Collaborate with vendors to establish continuous improvement plans, setting targets for performance enhancement and ensure alignment with future objectives.
13.

Deliver regular vendor performance reports to internal stakeholders and management and collaborate with cross-functional teams to integrate vendor feedback and requirements into business processes.
14.

Maintain regular contact with key stakeholders, including contract owners, legal, procurement and business teams, and key vendor management teams.
15.

Prepare business reports and analysis for Corporate Security leadership and/or functional unit managers.
16.

Ensure vendors adhere to the terms and conditions of contracts, service level agreements (SLAs), and other agreements.
17.

Conduct periodic contract reviews to assess their rele...