2025 Summer Internship Program - BTS Services & Support Intern

Company

Federal Reserve Bank of Atlanta

As an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S.

economy and financial system.

Your work will affect the economy of the Southeast, the United States, and the world.

The work we do here is important, and how we do it is just as important as what we do.

We live our values of integrity, excellence, and respect every day.

We do the right thing, we do things right, and we treat people right.

A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper.

We are a dynamic hybrid workplace environment that requires at least 2 days a week in the office.

OUR BANK - The Federal Reserve is the central bank of the United States and is one of the most influential, trusted, and prestigious financial organizations.

It consists of twelve Reserve Banks located around the country and the Board of Governors in Washington, D.C.

The Federal Reserve Bank of Atlanta territory covers the Sixth Federal Reserve District, which includes Alabama, Florida, and Georgia, and portions of Louisiana, Mississippi, and Tennessee.

The Atlanta Fed and the other Reserve Banks play an important part in all three of the Fed's functions: monetary policy, bank supervision and regulation, and the operation of a nationwide payment system. 

OUR PEOPLE - At the Federal Reserve Bank of Atlanta, we embrace diversity and inclusion as essential to who we are.

We rely on the unique individual talents, expertise, and valued perspectives of our employees as well as those of external stakeholders to carry out our mission as part of the nation's central bank.

PLEASE READ:

Internships are paid.

Summer housing will not be provided.

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job.

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g.

emergencies, rush jobs, change in workload or technological developments).

SCOPE OF ASSIGNMENT:

The Business, Technology, and Security division is seeking a qualified intern to assist with IT support services and assist with the following projects:


* Assist with customer needs for IT hardware and software questions/requests


* Assist in the coordination and resolution of all IT procurement hardware and software customer service issues


* Assist in maintaining the software license tracking for all software purchased in the district


* Defines and investigates functional problems or customer service issues and communicates recommended corrective actions to IT Services and Solutions management


* Assist with IT Hardware ordering and Inventory

QUALIFICATIONS:


* Students must be curren...