Sr. Tech Writer / Knowledge Management

Description & Requirements

As a Sr.

Technical Writer and Knowledge Management Specialist supporting VES, you will be responsible for creating, managing, and maintaining technical documentation and knowledge assets critical to the organization's success.

You will work closely with cross-functional teams, including engineers, product managers, and customer support, to gather and synthesize complex technical information into clear, concise, and user-friendly documentation.

This role will focus on creating operational guides, system documentation, and best practices, ensuring all content aligns with business goals and industry standards

Essential Duties and Responsibilities:
- Assist Knowledge Manager(s) in leading, directing and reviewing technical activities associated with delivering and managing knowledge systems and tools, including knowledge repositories, company intranet and library resources.

- Act as liaison between the Knowledge Management team and Maximus business units.

- Interface with stakeholders to identify, analyze and research business needs and user requirements.

- Collaborate with project managers and project leads.

- Create documentation including business requirements, user stories, acceptance criteria, feature descriptions, user guides, process flows, wireframes and presentations.

- Participate in development of knowledge tools and approaches; contribute to scoping and planning, designing, testing and delivery.

#techjobs

Minimum Requirements

- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.

We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.

We're proud of our connections to organizations dedicated to serving veterans and their families.

If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.

A committed and diverse workforce is our most important resource.

Maximus is an Affirmative Action/Equal Opportunity Employer.

Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as...