STR MGMT/e-COMMERCE SUPERVISOR 804
Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets.
Responsible for staffing the department and developing associates to achieve desired results.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
- High School Diploma or GED
- Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day
- Strong leadership skills
- Excellent oral/written communication skills
- Proficient in Microsoft Office
- Strong organization skills
- Ability to stoop, kneel, or crouch several times per hour
- Must be able to stand for extended periods of time and/or walk constantly
Desired
- Bachelor's Degree
- Any experience with and knowledge of Point of Sale (POS)- Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness
- Interview, select and hire candidates to staff the on-line shopping department
- Meet the demands of product flow and create schedules according to guidelines
- Develop associates to meet the productivity standards and certify associates once they meet or exceed goals
- Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines
- Train associates on all functions and duties of the order selector and customer attendant roles
- Lead team in the planning, implementation and execution of e-Commerce's initiatives
- Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales
- Assist in the analysis and response to the competitive landscape
- Ensure orders are filled with products requested or comparable substitute in a timely and effective manner
- Execute best practices to determine appropriate substitutions in the event of an out of stock
- Follow processes for streamlining collection of orders, products, checkouts and delivery
- Report inventory issues such as out of stock items to department heads in a timely manner
- Troubleshoot equipment and devices for e-Commence department
- Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs
- Report all issues with item shelf allocation to division KOMPASS team
- Monitor and control expenses for the department
- Ensure preventative maintenance is being performed on all equipment in the department
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
- Rate: Not Specified
- Location: Delaware, US-OH
- Type: Permanent
- Industry: Finance
- Recruiter: Kroger
- Contact: Not Specified
- Email: to view click here
- Reference: 84243
- Posted: 2024-10-05 08:27:05 -
- View all Jobs from Kroger
More Jobs from Kroger
- Chief Information Officer
- Category Buyer, Mobile Equipment
- Capital Procurement Manager
- Warehouse/Forklift Operator
- Area Process Improvement Leader - Manufacturing
- Electrical/Mechanical Technician
- Stacker Operator
- Stacker Operator
- Environmental, Health and Safety Coordinator
- Customer Account Coordinator
- Production Supervisor - 2nd Shift
- Sr. Developer Enablement Manager
- Financial Operations Analyst - HYBRID
- Medicare Broker Sales Manager, Licensed - East TN - Remote - Cigna Healthcare
- Business Analytics Manager - Clinical/Healthcare Analytics - Remote
- Consult Staff Pharmacist - Indiana
- Post-Acute Care Provider Relations Advisor - EviCore
- Infrastructure Engineering Senior Advisor- Threat and Vulnerability Management
- Customer Service Representative - Work from home- Accredo
- CareAllies Network Ops Senior Analyst - Hybrid: Huntsville, AL - Cigna Healthcare