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DAIRY/DEPT LEADER

Create an outstanding customer experience by embracing the Customer 1ststrategy and encouraging associates to deliver excellent customer service.

Establish and maintain a safe and clean environment that encourages our customers to return.

Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards and expenses.

Direct and supervise all functions, duties and activities for the department.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998.

Today, we're proudly serving QFC customers in 59 stores throughout the Washington and Oregon.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.

With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter.

That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.

We help feed your future by providing the value and care you need to grow.

If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.

Apply today to become part of our QFC family!Minimum


* Must be 18 or older


* Ability to handle stressful situations


* Effective communication skills


* Knowledge of basic math (counting, addition, subtraction)

Desired


* High school education or equivalent preferred


* Management experience preferred


* Dairy experience


* Retail experience


* Second language (verbal, reading and/or writing)



* Promote trust and respect among associates, with a positive attitude.


* Communicate company, department, and job specific information to associates.


* Establish performance goals for department and empower associates to meet or exceed goals and targets through teamwork.


* Develop adequate scheduling to manage customer volume throughout hours of operation.


* Train and develop associates on performance of their job and participate in the performance appraisal process.


* Adhere to all local, state and federal laws, food safety regulations and company guidelines.


* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store, and by using knowledge of products to make suggestions.


* Offer product samples to help customers discover new items or products they inquire about.


* Inform customers of dairy specials.


* Develop and implement a department business plan to achieve desired results.
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