Third Party/Vendor Management Senior Advisor - IT Infrastructure & Telecom Software - Hybrid

Third Party Management Senior Advisor

The Third Party Manager must have experience in dealing with dynamic business requirements that are tied to strategic level business objectives.

In order to effectively engage, this resource must have experience dealing with various levels of management to achieve desired outcomes.

The resource must be able to deal with ambiguity as business objectives evolve, and must be able to identify and mitigate Cigna's risk as necessary.

MAJOR OBJECTIVES:


* Supplier Governance & Contract Management
+ Set and ensure adherence to a consistent governance process for our largest and/or higher risk IT Hardware, Software and Services suppliers
+ Monitor overall performance of assigned suppliers against agreed upon service level agreements and/or other measurement criteria
+ Understand, compile, manage, and communicate required information for supplier performance reviews on a monthly, quarterly or annual basis including profiles, reports and scorecards as necessary.
+ Perform recurring Enterprise Business Review sessions with business/matrix partners and suppliers on a quarterly or semi-annual basis in order to provide strategic guidance to suppliers
+ Review and revise Enterprise Agreements, Service Level Agreements, Change Orders and Statements of Work with suppliers to optimize benefit and minimize risk to Cigna
+ Conduct or oversee reconciliation of invoices for adherence with contract terms



* Portfolio Strategy & Reporting
+ Support the delivery of a portfolio plan that will drive business needs with improved quality as well as reduced costs
+ Deliver a reporting strategy for TPM and Global Procurement that includes action-oriented reporting to support management decision making in the domain of Global Procurement & Third Party Management
+ Directly or indirectly (through business and matrix partners) manage key supplier relationships in assigned portfolio using Cigna's Global Procurement & Third Party Management best practices
+ Work with Global Procurement counterparts and business/matrix partners to define and execute negotiation strategies with Suppliers
+ Function as the subject matter expert related to contract terms, conditions, and financials for key suppliers in assigned portfolio
+ Understands industry cost structures and drivers and implications for strategic position



* Matrix Partner Coordination
+ Facilitate partnerships throughout Legal, CIP, IT, and many other internal teams to ensure both Cigna and GP&TPM best practices are followed in regards to competitive activity, in addition to mitigating risk.
+ Provide guidance on process and streamline interaction among matrix partners in regards to approval and contract process, especially in regards to large enterprise deals.
+ Assist with the constructive handling or resolution of conflict b...