Consumer Compliance Central Point of Contact (CPC)

Company

Federal Reserve Bank of Richmond

When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with a dynamic and diverse team of mission-driven professionals to strengthen and protect our economy and our communities.

Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life.

In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more.

All brought together in a flexible work environment where you can truly find balance.

About the Opportunity 

The Supervision, Regulation, and Credit (SRC) Department’s Applications, Consumer, and Enforcements (ACE) unit has an opportunity for a team member to serve as the Consumer Affairs (CA) Central Point of Contact (CPC).

In this position, the CA CPC will collaborate with the respective Regional Banking Organization (RBO) safety and soundness CPCs and supervisory teams for each bank and its respective holding company.  The CA CPC will also develop and maintain relationships with the Consumer Financial Protection Bureau (CFPB) and state regulators for each company.

What You Will Do 


* Demonstrate leadership and supervisory perspective by conducting continuous compliance supervision activities and leading and/or participating in consumer compliance and Community Reinvestment Act (CRA) examinations for multiple companies.  This includes working independently as well as executing responsibilities as directed, reviewing submitted materials, conducting meetings with management, the production of workpapers that substantiate conclusions, reviewing workpapers, drawing conclusions, presenting findings and preparing written correspondence.

  


* Conduct baseline compliance monitoring, review information and lead ongoing meetings to draw conclusions, sharing observations and emerging compliance risks and trends with applicable stakeholders.


* Maintain professional working relationships with Dedicated Supervisory Teams and proactively collaborate with colleagues internally, across the Federal Reserve System and other regulatory agencies to understand and resolve compliance issues and build consensus regarding supervisory matters.


* Synthesize information on supervised companies in required deliverables to escalate current and emerging compliance risks and recommend proposed supervisory responses or activities. 


* Maintain a forward-looking view of changes to consumer laws, rules, and regulations to understand the potential impact to the supervised firm’s business strategy and operations, risk management practices, and controls as well as the impact to consumers.


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