Product Manager - FRFS

Company

Federal Reserve Bank of Cleveland

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH®, and Check Services.

We are currently leading a strategic effort to transform FRFS to a national, enterprise-focused organization.

Over time, FRFS will offer an increasingly integrated set of Federal Reserve payment services, incorporating the FedNowSM Service upon its market entry in 2023.

Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, we will seek to provide a more robust and unified customer experience across our financial service offerings, and we will create new career growth opportunities for FRFS staff.

We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission.

Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation.

To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

Product Manager - summary:

FedLine is the Fed’s nation-wide electronic payments and information delivery network, which transacts over 70 million payments valued at more than $5 trillion every day.  We are seeking a Product Manager to join our team, empathize with customers, and develop new products for the FedLine portfolio.

As a Product Manager, you will be responsible for a portfolio of products.  You will develop a strategic product roadmap which guides execution which balances customer demand with market and industry research, innovation, and technical debt.

You will own epics and features that ensure successful delivery.  You will support our transition to the cloud and continuously improve our customers’ experience.

We are looking for the right candidate that has experience with leading and developing financial services products (e.g.

Information Services, Directory Services) that support core payment services such Wire, ACH, Check, Cash etc.

The Product Manager supports the development of the product roadmap, creates business cases, develops high-level requirements, and writes features to deliver value to customers.  You will gather market research and are highly attuned to our customer’s needs, wants, and pain points.

You collaborate with other Product Managers and partners with technical, marketing, analytical and research subject-matter-expertise to bring a new product or feature to market.

The level of work required is considered advanced, and staff must be able to work under minimal supervision.

This position does not have direct reports.

Duties a...