Experience Design Specialist Executive Director

Join our diverse team of professionals from top tech giants, blockchain innovators, and FinTech unicorns, as we build a new venture.

We value autonomy, cross-functional collaboration, and intellectual curiosity.

Our mission is to bring innovative products to market that solve real-world problems.

We prioritize a human-first approach, fostering personal connections and in-person bonding.

If you're passionate about expanding your skills and making a real impact, we encourage you to apply.

As an Experience Design Specialist Executive Director in our innovative team, you will lead in building and mentoring a team of Designers and UX writers.

You will establish and maintain the standards for design excellence across the team, ensuring decisions are customer-centric.

You will also be responsible for developing a set of highly configurable and extensible tools to support early ideation for new ventures at Chase.

This role provides an opportunity to influence design and development in a green-field initiative and make a significant impact in the fintech industry.

Job Responsibilities


* Take on a hands-on role for a senior design leader, who wants to be part of flat-structure organization and influence the design & development of a green-field initiative.


* Build and mentor a team of Designers and UX writers.


* Establish and maintain the standards for design excellence across this team.

Scaling best practices, processes, and frameworks to deliver compelling experiences for consumers across a growing number of products.


* Define, deliver, and evolve a framework to support a family of design systems that can successfully scale across channels and products.


* Ensure decisions are customer-centric and data driven.

Working to foster continued collaboration among Product, Technology, and Research teams to not only deliver exceptional experiences, but drive business impact.


* Develop a set of highly configurable and extensible tools to support early ideation for new ventures at Chase as needed.


* Be responsible for designing cohesive, accessible, and usable prototypes that help validate the desirability of new concepts.

Required qualifications, capabilities and skills


* Experience building immersive digital products and/or services across several channels and geographies.


* Deep understanding of user-centric design principles and methodologies, with experience in user research, usability testing, interaction design, information architecture, UX writing, Design Systems, visual design, service design, and prototyping.


* Experience working in various hands-on design roles, subsequently developing into a design leadership role.


* Experience building modern design & content systems.


* Experience creating large scale customer journey interaction models, and defining experience principles and architecture.


* Awareness and practical understanding of current web & mobile technologies, and their applic...