Job Coach III

The Job Coach III is responsible for coaching individuals with disabilities at employment and volunteer locations with the goal of building skills and independence.

Additionally assists other job coaches with scheduling necessary meetings with consumers, along with completing monthly and quarterly reports to funding sources and stakeholders.

RESPONSIBILITY LEVEL:

Implements strategies to achieve the goals for the organization and job coach team.

Implements, revises, and sustains policies, procedures and programs.

Typically works on projects and initiatives that span 3 - 12 months.

Implements strategies that highlight the skills and strengths of people we serve.

Coaches individuals with disabilities at employment and volunteer locations with the goal of building skills and independence.

PRINCIPAL DUTIES:

1.

Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments.

May serve as a team member or subject matter expert on formal projects or within the department.

Effectively engages in change affecting her/him, communicating appropriately with supervisor.

Follows through on learning, skill building, and practice necessary to adapt to change.

2.

Problem Solving: Light supervision; works independently.

Periodic review of work by manager or senior coworker.

Solves problems of moderate to advanced complexity; able to identify root cause, interpret data and resolve issues.

3.

Technical Skill: Understands and applies professional principles and skills within area of specialization to modify processes to resolve situations.

4.

Community Engagement: Champions Goodwill's community engagement initiatives and serves as an ambassador for Goodwill in the wider community.

5.

In collaboration with job coaches supports family, employer and work environment to build consumer independence.

Identifies variety of strategies and methods that will allow minimum support from job coaches allowing fading and transition to closure.

6.

Facilitates and assists with onboarding, training and support to job coaches in the office and community employment sites.

7.

Daily/weekly collaboration with Job Coach I and Job Coach II through a variety of communication methods to ensure that up to date information is shared and optimal teamwork is achieved.

8.

Assess quality of monthly reporting.

Support and assist Job Coach I and Job Coach II with completing and submitting monthly and quarterly reports to funding sources and stakeholders.

9.

Assists and provides input into job coach scheduling to help provide consistency and fading possibilities for individuals.

10.

Contributes to continuous process improvement to maximize program outcomes.

11.

Possesses knowledge of customer relationship management (both job seeker and employer customers) and represent Goodwill in a favorable and professional manner.

12.

Assists job coaches with scheduling necessary meetings with consumers, including staf...