Member Experience Product Support Lead (Lead Analyst) - Express Scripts - Hybrid

POSITION SUMMARY:

Take a product(s) and/or programs from ideation to execution from a project management and creatives perspective.

This position will be a key resource for execution on initiatives impacting PBM strategy.

Responsible for exhibiting a go-getter attitude while consulting with cross-functional partners on different initiative types, including pharmacy services projects.

ESSENTIAL FUNCTIONS:


* Manage cross-functional strategic projects and programs, analyzing data to provide content for strategic directions and be responsible for managing project plans to execution.


* Create new solutions and pilot creatives/marketing materials for clients/members; partnering in coordination with contracting expanded pharmacy services.


* Solve complex problems; create a new perspective using existing solutions.


* Responsible for partnering with internal and external partners for successful execution of larger cross-functional projects, which include defining project scope, deliverables, milestones, timelines, and work plans.


* Ability to plan for and integrate multiple tasks concurrently as well as work independently with minimal direction.


* Work collaboratively with internal and external cross-functional partners on marketing/creatives for product/initiative launch (internally/externally/social media)


* Manage tight deadlines for multiple competing priorities, scope, and converging opinions to solution in a timely manner.


* Analyze complex situations; transform issues into options and drive to appropriate conclusions.


* Collaborate with other product owners to analyze and synthesize data in order to create presentation decks for socialization and review.


* Handle a high-pressure environment with multiple competing priorities.


* Provide project management for strategic and tactical projects at site level.


* Responsible for successful implementation of key strategic project as well as driving activities and actions to achieve aligned goals.


* Communicate effectively with internal and external individuals in various functional areas and at all levels of management, including executive level reporting.


* Work with stakeholders to define and document both current state and future state processes, as well as data to drive improvements.


* Lead through change and ambiguous situations with confidence.

IDEAL CANDIDATES WILL HAVE A COMBINATION OF THE FOLLOWING:


* Bachelor's degree with emphasis in marketing, project management or relevant field


* Excellent verbal and written communication skills


* Ability to work in a fast-paced deadline-driven environment, and juggle multiple, sometimes competing, priorities and requirements


* Ability to understand and grasp marketing strategy and approach, leverage data and insights to inform recommended approach, link business need to action


* Health care industry experience


* Excellent relationship building and c...