Central Route Dispatcher

* Responsible for the completion of regulatory reporting on shift.


* Provides day-to-day environmental support to open projects to ensure, compliance with environmental policies, requirements, and procedures.
+ Serves as a technical supervisor on matters relating to environmental spills.


* Responsible for oversite of projects including all phases of spill response including, working directly with clients to ensure a timely successful spill cleanup, regulatory compliance, client satisfaction with cost effectiveness in mind.
+ Dispatching of contractor for excavation, transportation and disposal of products.


* Oversees contractors in field to determine sources and methods of controlling pollutants in air, water and soil.


* Accurately log information from client interactions into ALERT systems; update in a timely and accurate manner so that clients can track services, inquiries and resolution.


* Dispatching of contractor for excavation, transportation and disposal of products.


* Communicate effectively to contractors, clients, regulatory officials, etc...., through both written and verbal communication


* Return all internal and external calls, emails and facsimiles in a timely manner to ensure that customers' concerns are understood, addressed and resolved in an efficient and complete manner as possible.


* Maintains professional competency in all aspects of the job.


* Perform other job-related duties as required.

POSITION QUALIFICATIONS:


* The ability to pass a background check is required


* Dispatch Managers work 12-hour shifts.

May include nights, weekends and holidays.


* Ability to handle a high call volume, in a fast-paced environment dealing with emergency response calls.


* Capable of remaining calm, confident during stressful situations.


* Ability to adapt to a changing environment.


* They must be able to effectively communicate with others, including, clients, employees and outside professionals.


* Able to orchestrate large volumes of data while meeting critical deadlines.


* They must exemplify professionalism in personal appearance and demeanor.