Client Account Maintenance Data Analyst

Interested in a new career opportunity? Join our Account Maintenance Group as a Client Data Analyst in Chase Wealth Management (CWM).

In joining our Asset & Wealth Management (AWM) Operations business, you will be part of a diverse and inclusive team that plays a critical role in supporting our clients, delivering for our business and empowering our employees to do their best work.

As a Client Maintenance Specialist within the Client Maintenance team, you will take charge of operational support, governance, and remediation of both new and existing client data.

Your responsibilities will also include processing, documenting, verifying, and maintaining client accounts.

You will develop expertise in this area to provide support and guidance to the front office, client service, and other cross-functional partners that our team supports.

Job summary:

As a Client Account Maintenance Data Analyst within our Client Maintenance Roles Team, you will be tasked with the operational support, governance, and remediation of both new and existing client data.

Your responsibilities will also include the processing, documentation, verification, and maintenance of client accounts.

Your role will cater to the Private Bank, CWM, and J.P.

Morgan Asset Management lines of business, offering subject matter expertise to the front office, client service, and other cross-functional partners.

Job responsibilities:


* Support full service wealth clients/advisors and self-directed client data and documentation for CWM, JPMS, and PB


* Principal duties include reviewing and approving the brokerage account maintenance service requests in accordance with FINRA rules and industry regulations


* Leverage risk management mind-set to review and validate client data and relevant legal and/or governing documentation


* Support the digital brokerage services with straight through processing and accepting or rejecting client service requests


* Foster a culture of continuous improvement; analyze processes and identify opportunities for automation and/or tactical solutions to solve for gaps to enhance end to end operating model


* Utilize critical thinking, ability to exercise independent judgment in resolution of moderate to complex issues and escalate issues for resolution


* Participate in internal research projects and special client assignments as the opportunities arise for licensed individuals

Required qualifications, capabilities, and skills:


* FINRA Series 7 and 24 licenses required within 120 days.


* 3-5 years of experience in financial services - in investment related roles, with a focus on customer service and support.


* General knowledge of brokerage industry regulatory requirements.

Ensure compliance with all department and regulatory (AML, SEC, DOL, FINRA, etc.) requirements


* Ability to think creatively, transform ideas and recommend/implement process improvements.

Plus exceptional customer service mentality


* E...