Eligibility Representative - Accredo

As an Eligibility Representative, you will be part of a team passionate about helping our patients maintain access to life saving medications.

This role is on the front lines with patients, making outbound phone inquiries and addressing each with care, detail, and most importantly, empathy.

Responsibilities


* Review patient balances, benefit setup and payment history in order to release shipment


* Make outbound calls to patients in attempt to secure payments prior to shipment


* Complete limited copay assistance processing


* Provide copay assistance program information to patients


* Validate copay assistance information with manufacturer programs and foundations

Qualifications


* Previous Customer Service experience


* Previous healthcare experience/insurance is preferred


* General PC knowledge includingexperience working withMicrosoft Office


* Excellent written and verbal communication skills

Requirements


* High School Diploma / GED required; a bachelor's degree is preferred.


* Must have reliable internet connectivity through a wired internet connection.

(Hot spots or mobile internet are not allowed)


* Must have a private dedicated workspace that is free of distractions.


* Availability to attend 100% of training within the first 90 days of employment.

Why you'll love working here


* Fun, friendly, and unique culture - Bring your whole self to work every day!


* Choice of unique medical plans


* Prescription Drug, Dental, Vision, and Life Insurance


* Employee contributions for HRA and HSA accounts


* 401K with Company Match


* Paid Time Off and Paid Holidays


* Tuition Assistance

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 17 - 24 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure.

That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.

Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.

We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

For more details on our employee benefits programs, visit Life at Cigna Group .

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality.

We relentlessly innovate to make the prediction, prevention and treatment of ...