Head of Ocean Freight

 

DHL Global Forwarding Role Profile

Organizational Background Information

Role Title 

Head Of Ocean Freight

Business Unit

DHL Global Forwarding Ireland (DGF)

Location

Cedar Drive, Dublin Airport Logistics Park, St.

Margaret’s, Co.Dublin

Scope of Role 


* Develop and implement business strategy, aligning with the commercial team to meet growth targets and manage key customer relationships.

         Build and maintain a pipeline of High Value customer target accounts, targeting a number of personal customer targets.


* Implement country-level ocean freight procurement and capacity management strategies, providing commercially viable solutions to enhance market position and financial growth.


* Oversee team governance, roles, responsibilities, and resource development.


* Drive ocean freight performance to meet financial and operational targets, ensuring customer service and productivity standards.


* Develop relationships with key Network Management.


* Develop and coach ocean freight team for maximum productivity and efficiency.


* Identify and implement opportunities to streamline and automate operational tasks, ensuring alignment with IT/Business Process functions.

Reports to

Managing Director

 

Dotted Reporting line  

Sub regional Head of Ocean Freight 

 

Direct Line Reports

 

5 x direct reports

Days & Hours of Work

Mon-Fri 09.00 – 17.30, or such hours as are deemed necessary to fulfill the requirements of the role

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Accountabilities

 

       Key

       Accountabilities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Product:


* Develop and implement the Ocean Freight strategy, translating requirements, ensuring realization, and monitoring progress.


* Oversee FCL and LCL capacity management at country level, ensuring adherence to global rates.


* Set, communicate, and monitor KPIs to drive continuous improvement in capacity management.


* Build and maintain strong relationships with service providers.


* Manage Ocean Freight P&L, focusing on budget targets, profitability, and cost control.


* Escalate carrier performance issues to local and regional teams as required


* Direct country-level pricing activities and supervise new product implementation.


* Collaborate with regional and cluster leaders to align Ocean Freight operations with broader strategies.


* Align with and support commercial team with solution design, customer visits and manage cross-department communication to meet targets.


* Work with Finance to ensure financial performance meets budgetary requirements.


* Liaise with regional teams for support in achieving country and regional objectives.


* Manage and approve risk processes in line with regional and global guidelines.


* Set and monitor growth strategies to meet budgetary targets for Ocean products.


* Ensure compliance with DGF guidel...