Sheriff's 911 Communications Officer I

ABOUT THE POSITION

The County of Riverside Sheriff's Office is seeking candidates for the Sheriff's 911 Communications Officer I position to support their Palm Desert and Riverside locations.

The Sheriff's 911 Communications Officer I will receive emergency 9-1-1 and non-emergency requests for services from the public or other agencies and directs calls to appropriate resources; operates and controls radio-dispatching equipment; dispatches appropriate county, city, and other emergency units; and performs other related duties as required.

The Sheriff's 911 Communications Officer I is the trainee level classification in the Sheriff's 911 Communication Officer series and reports to an appropriate supervisory level position.

Incumbents receive on-the-job training in the techniques and procedures of dispatching and operating radio and other Command/Communication Centers equipment.

Direct supervision is initially exercised over positions in this class, and as training and proficiency progress, incumbents assume a greater degree of responsibility in dispatching emergency units and operating communications equipment.



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*Position Incentives

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-Fully Paid Training

-Uniforms Provided

-Bilingual Pay

- Night Shift Differential Pay

-Training Officer Pay

-Department Wellness Resources

-Potential for Advancement and Special Assignments

Meet the Team!
The law enforcement professionals of the Riverside County Sheriff's Office, with a staff of over 3,600 dedicated men and women, cover the expanse of over 7,300 square miles in southern California.

The Sheriff's Office is dedicated to serving the citizens of its communities with integrity, professionalism, leadership, and loyalty and believes in service above self.

EXAMPLES OF ESSENTIAL DUTIES

• Operate a variety of communications equipment including radio systems, enhanced 9-1-1, various telephone systems, Telecommunications Device for the Deaf (TDD) equipment, recording equipment, and computer systems in accordance with Federal Communications Commission regulations, department policy, and standard operating procedures.

• Receive emergency calls and obtain essential information in order to determine priority, locale, and the appropriate emergency units to be dispatched.

• Determine jurisdiction and notify or transfer calls to other agencies when appropriate; dispatch emergency equipment and personnel units to various locations in response to calls for service to ensure necessary coverage.

• Transmit information and orders to, and receive messages from county, city, allied agency, and other emergency units; type all radio transmissions received and sent.

• Make inquiries to local, State, and federal national computer systems to obtain information required by deputies in the field or as requested by other law enforcement agencies.

• Read and interpret maps to locate emergency incidents and determine jurisdiction; may respond to an emergency in the field with communications equipment and...