Vice President Product Portfolio Operations Manager - Consumer Bank Business

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.

As a Product Portfolio Operations Manager in Consumer Bank Business and Product Transformation, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.

Job responsibilities


* Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives


* Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices


* Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized


* Implements a product-level collection strategy consisting of controls, financials, and resourcing needs


* Establish a partner communication framework to create awareness and alignment between Digital and Consumer Bank strategic objectives and initiatives.


* Partners closely with CB and Digital Product Owners, Technology Leads, Design Leads and Data Owners to manage product portfolio priorities, capacity, dependencies, risks, and performance metrics.


* Implements agile product development best practices aligned with Consumer Bank Agility Office standards; facilitate adoption of best practices with product teams.


* Aligns product portfolio priorities to strategic business objectives and desired P&L outcomes.


* Ensures product development tools and resources are being used effectively (e.g., Jira).


* Prepares senior management updates including Portfolio Reviews (PR), bi-weekly Product Updates and Executive Management Reports (EMR).


* Supports special projects and executive requests and synthesize complex information in a strategic and compelling way so that the material is effectively communicated to relevant stakeholders.

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in program management or performance optimization


* Proven ability to manage and implement operational effectiveness initiatives


* Proven ability to operate within the product development life cycle and agile methodologies


* Proficient in agile product development methodology.


* Proven experience delivering timely, high-quality communications, presentations, and reporting for various stakeholder groups.


* Attention to detail is a must with continuous focus on design excellence.


* Demonstrated ability in dealing with different stakeholder groups and driving the agenda.


* Excellent relationship-building skills, with ability to establish trust ...