Family Support Coordinator (Intellectual Developmental Disabilities)

There is a place for you at Highland Rivers Behavioral Health!Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.JOB SUMMARY:The Highland Behavioral Rivers Health Developmental Disabilities program provides activities, services, learning opportunities and supports to help individuals with intellectual and/or developmental disabilities live independently in their communities.

The program provides year-round, quality-driven social, recreational, vocational and educational programs for individuals, and provides support to their families.Are you ready to make a Difference?Duties and Responsibilities include:


* Complete intakes for Family Support Program referrals, providing orientation to families and explanation of services/funding


* Write comprehensive Individual Family Support Plans based on individual's needs


* Enter new individuals in electronic health record


* Scan documents into electronic health record within 7 days.


* Travel as needed across 13 counties and to out of town provider meetings or training.


* Attend meetings on individuals and community resource fairs, or home visits as requested


* Answer phones and provide quality customer service


* Assist families with other resources and networking as needed, complete surveys


* Process Family Support vouchers


* Enter information into budget spreadsheet


* Complete filing and assure accuracy of charts


* Proofread all work for accuracy


* Work with or assist in transition to other programs with regional office staff, support coordinators, providers, and other community agencies.


* Does not have individuals on a waiting list.


* Attends Monthly staff meetings


* Completes required training timely.


* Any additional duties assigned by supervisor.