Body Shop Estimator

Essential Duties and Responsibilities include the following.
-Works and maintains close relationships with insurance companies and independent appraisers to obtain agreed figures and supplements.
-Determines feasibility of repair or replacement of parts, such as bumpers, fenders, and doors, according to familiarity with relative costs and extent of damage.
-Ability to generate computerized estimates from a web-based estimating program.
-Computes cost of replacement parts and labor to restore vehicle to pre-accident condition, using standard labor and parts cost manuals.
-Enters itemized estimate on job order card or estimate form and explains estimate to customer.
-Works close and communicates with customer during repairs to maintain a high level of customer satisfaction.
-Works close with customers and insurance companies to arrange agreed payment methods for repairs and deductibles prior releasing the vehicle.
-Works in conjunction with shop foreman to ensure each job is completed to the agreed estimate and supplements and customer expectations.
-Markets and solicits sales for Body Shop.
-Other duties as assigned

Company Conformance Statement - Every employee, in addition to fulfilling the duties and responsibilities of his or her position, is expected to:
- Be safe, avoid injury and promote, through positive actions, a safe work environment,
- Perform quality work within deadlines with or without direct supervision,
- Interact professionally with other employees, customers and suppliers,
- Maintain the confidentiality and privacy of all Company proprietary and confidential information,
- Work effectively as a team contributor on all assignments,
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations,
- Demonstrate regular attendance and punctuality in accordance with Company policies,
- Interact well and cooperatively with other employees,
- Adhere to the Company’s EEO policy and Affirmative Action commitments.

Experience

Required


* 2 year(s): Industry experience

Education

Preferred


* Technical/other training or better

Skills

Required


* Customer Service


* Teamwork


* Time Management


* Problem-Solving


* Advanced Writing Skills


* Basic Math Skillls


* Active Listening

Behaviors

Required


* Enthusiastic: Shows intense and eager enjoyment and interest


* Team Player: Works well as a member of a group


* Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required


* Self-Starter: Inspired to perform without outside help


* Growth Opportunities: Inspired to perform well by the chance to take on more responsibility


* Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Indivi...