Principal Consultant, Solution Delivery

 Principal Consultant, Solution Delivery 

 Overview: 

As a Solution Delivery Consultant, you will play a pivotal role in guiding our clients through their transformation journeys using Vitech’s products.

As a key member of the implementation team, you will excel at translating client business needs into effective solutions within the Vitech platform.

Your ability to understand client priorities, collaborate with stakeholders, and deliver successful implementations are essential for both client satisfaction and Vitech’s success.

Strong communication, problem-solving skills, curiosity, empathy, and a customer-focused approach are essential for success in this role. 

 Job Responsibilities: 


* Responsible for the analysis of the business needs and documenting the business rules across one or more client accounts. 



* Cultivates strong relationships with clients, understanding their core needs and business objectives. 



* Serve as a mentor to clients and team members, bridging gaps and building awareness that will promote continuous improvement. 



* Builds a clear understanding of the root challenges driving client needs and project requirements, allowing for more comprehensive discussions and deeper understanding. 



* Meeting with the client to conduct foundational analysis and production of requirements documents, functional specification documents, process flows, and other key client documents. 



* Responsible for collection of client materials; for weekly review and management of reported issues and modification requests, including the testing of and confirmation of reported issues. 



* Responsible for coordination, testing and deployment of client application releases. 



* Effectively communicate functional requirements to development team. 



* Serve as liaison between development staff and user community during development, testing and implementation stages as well as for on-going modifications. 



* Develop significant application and related business requirements expertise. 



* Undertake test script development and test script execution. 



* Ability to create and own project deliverable documents such as solution configuration document (SDD), testing, training documentation or any other artifact needed for the project. 

  Requirements  



* Become one of the go-to experts on the product with a gift for building relationships and understanding 



* Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely to both technical and non-technical stakeholders. 



* An innate ability to thrive in cross-functional teams, fostering a collaborative and inclusive environment. 



* Strong analytical and problem-solving skills, driven toward identifying root causes and developing effective solutions. 



* Flexibility to adapt to changing client needs and project requirements, mainta...