Program Manager

Performing critical work that impacts our industry and our world's health while problem solving and innovating in the field - that is what we get to do every day at KCAS Bio.

If that gets you excited too, then maybe working at KCAS Bio is for you.

When you work as a Program Manager at KCAS Bio, you get to further our mission by driving the delivery, coordination, and management of client projects and programs.

The Program Manager will communicate with various team members including business development, lab operations, data management and finance to ensure harmonization of goals, and to proactively identify and remedy obstacles to success.

The Program Manager will also track KPIs, provide project updates and answer client questions.

Most importantly, your success will enable KCAS Bio to continue to expand and meet its lofty goals.
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In this role, we will rely on you to:


* Interact closely with clients and provide overall goals and objectives of clients' needs to operations through formal communication and monitoring of projects


* Provide project oversight


* Act as client and operations (internal) advocate by balancing the needs of both parties to find a win


* Interact with operations and business development to inform all parties of project status, elevating any risks to the project/client


* Address client questions, concerns, and comments


* Work with clients and operations to satisfy client's objectives and timeline needs


* Work closely with Business Development to define the scope of new work from existing clients


* Respond to clients on sales inquiries (quotes and change orders) when directed


* Update the ongoing client monitoring system with the client's current state, escalating if/when needed


* Assist in forecasting clients' work and answering invoicing questions when necessary


* May be responsible for complex program management of programs with diverse service offerings, highly technical challenges, and programs requiring troubleshooting to meet customer needs

To qualify specifically for this role, you will have:


* Bachelor's degree


* 1-3 years of experience in Life Sciences industry as a client facing program/project manager


* CAPM (Certified Associate in Project Management) certification beneficial but not required


* Background in CRO, BioPharma, or Mass Spec is a plus


* Demonstrated ability to communicate across functions successfully


* Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Project

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(Please note this is a representative summary of responsibilities, not a comprehensive or exclusive list of the duties to be performed in any position.

Employees must follow instructions and perform additional duties as requested.)

WHO YOU ARE

You will thrive at KCAS Bio if you enjoy a relational environment, are purpose- and values-driven, embrace constant development and supportive leadership, and enjoy being part of innovative work...