Summer 2024 Tour Guide

Job Description

This position is for current Stevens undergraduate students.

Must have a fulltime status and be working towards completion of your bachelor’s degree.

This is a part-time hourly position.

The Office of Undergraduate Admissions is comprised of admissions counselors, recruiting staff, as well as undergraduate student tour guides.

Working as a tour guide can be an educational and exciting campus job.

The Office of Admissions seeks welcoming, involved, and reliable undergraduates to provide accurate information on guided campus tours for prospective students and other campus guests, and to furnish any additional assistance that a visitor may need.

A tour guide is a university host to the hundreds who visit campus annually.

Tour guides will receive on-the-job training covering Stevens’ facts, history and various statistics that will be delivered to prospective students, families, and other interested parties on campus tours.

The Office of Admissions employs tour guides year-round through the fall, spring and both summer sessions.

The target start date for this position is September 4th 2023 through May 3rd 2024.

Tours are also offered during spring break, winter intersession, final exam period and some university holidays.

Tours are offered daily Monday through Friday with additional tours potentially on the weekends based on the Visit Day schedule for Undergraduate Admissions.

Each tour guide sets their schedule at the beginning of the semester based on their class and personal time commitments.

Responsibilities include but are not limited to the following:

•    Greet and receive visitors to campus in a friendly and approachable manner.
•    Be an ambassador and leader on campus.
•    Provide accurate information and directions.
•    Conduct walking tours of campus.
•    Conduct yourself in a conscientious manner in all campus activities.

As a tour guide you are representing the Office of Admissions and the University in all actions and aspects.
•    Assist with Marketing & Communications projects and programs.
•    Work on weekends (Saturday/Sunday) and during final exams.

All tour staff members are required to sign up to work 2-3 weekend shifts during the semester, 3 hours during final examinations and all weekend Admitted Student Weekend.
•    During the academic year tour guides must commit to work both the fall and spring semesters, except if on a co-op term or study abroad.
•    Tour guides are expected to wear appropriate tour attire, including business casual for all visit days and interview days.
•    Stay up to date on university updates.
•    New hires will need to attend mandatory training both in the Fall and Spring which includes shadowing current Tour Guides, memorizing tour routes, etc.
•    Complete phone calls to prospective students and families during high volume season.
•    Complete other duties as assigned.

Please submit a resume and c...