Nutrition Service Worker-8230

Staff Position Description

Position Title: NS Worker Position Code: NSWorker-8230

Department: Nutrition Services Safety Sensitive: Yes

Reports to: NS Supervisor, Food Production Manager, Director Exempt Status: No

Position Purpose:

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision of providing the region’s best clinical care and patient service through an environment that fosters respect for others and pride in performance.

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision of providing the region’s best clinical care and patient service through an environment that fosters respect for others and pride in performance.

Nutrition Services is a high volume, fast paced operation serving 90,000 meals per month.

Key Responsibilities:

Specific responsibilities vary per job assignment as described below.

General responsibilities include:

· Consistently strives for and achieves excellent patient and customer satisfaction and service. 

· Food are covered, labeled, dated and rotated per policy and regulatory standards.

Food temperatures meet regulatory and quality standards.

· Food safety and cleanliness standards are met at all times.

Work area(s) are maintained according standards set by regulatory agencies and department expectations.

· Effectively and proactively communicates with coworkers and leadership to ensure department goals and expectations are met.

· Performs other duties as assigned.

NS Worker positions, specific descriptions and additional responsibilities:

Room Service Line: 

· Accurately assembles patient food trays in an efficient manner according to patient order ticket. 

· Stocks products for service and scans patient trays for tracking. 

· Ensures patient trays meet quality and presentation expectations.

Café (Cashier and/or Server):

· Works in Café cashiering or serving food.

· Demonstrates excellent customer service.

Ensures name badge is displayed at all times.

· Accurately charges customers for food purchases using computerized cash register. 

· Ensures accurate portion control for all customers when serving food. 

· Ensures all food served meets presentation, quality and regulatory standards at all times

· Notifies supervisor about customer, food quality, and/or food quantity concerns.

Coffee Kiosk: 

· Works as a barista in our high volume, fast paced, Proudly Serving Starbuck’s™ coffee kiosk. 

· Demonstrates excellent customer service.

Ensures name badge is displayed at all times.

· Ensures recipes are accurately followed and all products meet quality standards.

· Notifies supervisor about customer, food quality, and/or food quantity concerns.

Sandwich/Salad/Salad Bar/Fruit Prep: 

· Prepares cold sandwiches, salads, and/or fruit for all service areas. 

· Ensures proper labeling of all items served. 

· Accurately foll...