Quality Assurance Engineer- Service Operations

POSITION SUMMARY:

The focus of this position is to improve product quality and reduce cost using product and process quality evaluation techniques and quality control principles.

KEY RESPONSIBILITIES:


* Technical support for threading and inspection operations to resolve multi-disciplinary problems.


* Maintain and improve standard procedures; train the operators and inspectors on inspection and gaging techniques and the use of procedures.


* Assist in the control of material certification documents from in-house or sub-contract process.

Monitor, Validate and Approve mechanical property tests, stress relieve curves, buck-on graphs, etc.


* Review work order packets for accuracy and acceptability according to internal procedures and special customer requirement


* Train and guide QA auditors as required.


* Generate or revise QA documents such as procedures, work instructions and specifications as needed; and train affected personnel on such documents.


* Interface with subcontractors on clarification of quality requirements.


* Use knowledge of product and inspection/testing requirements to collect data and perform evaluation when customer issues arise.

Utilize 8D problem solving to address customer claims.


* Implement root cause analysis and corrective action of non-conformance reduce variation of key process indicators, mitigate rework, reduce cost, and improve quality.


* Collect appropriate data and use advanced problem-solving techniques such as process capability, SPC, FMEA and Design of Experiments to isolate and reduce sources of variation and to resolve production and quality issues.


* Review customer specifications/requirements to evaluate capability and develop quality plans as needed.


* Perform internal and supplier/subcontractors process and management system audits as scheduled or needed.


* Support external audits as scheduled or needed.

Support root cause analysis and corrective actions for audit findings.


* Communicate with customers and other Vallourec entities on topics related to internal/external non-conformances, special requirements, and other activities related to the product.


* Support project activities and product industrialization by working with VAM USA R&D, methods department and external suppliers and organizations.


* Promote effective communication vertically and horizontally within the organization.


* Follow all company policies, practices, and regulations to include Quality and Safety.


* Any other duties as assigned.

If NDT Level 3 Certified:


* Develop and/or review written practices for the qualification and certification of NDT personnel.


* Develop and/or review NDT procedures.


* Verify qualifications and/or certifications of NDT personnel.


* Conduct training and qualification testing to certify personnel.


* Represent VAM USA and VTA in discussions with customers, sub-contractors, auditors, etc.

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