Sales Support Analyst

For More Information:  Text Europastry to (631) 857-4886 

 Do you want to join a growing company with a proven track record for success and growth? Europastry, a family business founded in Barcelona in 1987 by Pere Galles with locations worldwide! The bakery business is our passion and this is your opportunity to be a member of our team.

We are searching for a motivated & experienced Sales Support Analyst

The Sales Support Analyst will be responsible for supporting all aspects of sales and service.

ESSENTIAL RESPONSIBILITIES & ACCOUNTABILITIES: include the following but not limited to:

•    Support all aspects of Sales and Service
•    Manage all processes from assisting with contracts/agreements, RFP’s, help facilitate presentations, proposal preparations, customer communications and follow up.
•    Help with improving the service levels and company's ability to manage its relationships, helping with monitoring/track sales performance by customer.
•    Helping with sales team support as it relates to operations including sales order processing, customer fulfillment, shipping, logistics, and inventory management.

Collaboration internally with other departments.
•    Work with Marketing to provide accurate and timely materials, LTO launches (communications to customers), etc.
•    Process requests for POS collateral, forms, and other merchandising items.
•    Build a database for top 25 customers Top 10% National Accounts for reporting, trends, etc.
•    Has a thorough knowledge of the Foodservice Channel, Markets, and Customers
•    Has extensive product knowledge.
•    Maintain accurate contact information in internal database.
•    Help facilitate communications to Brokers.
•    Increase sales productivity by supporting company overall objectives/initiatives.
•    Help, if necessary, with AR/AP working with both the customers and RSM’s to follow up within all aspects
•    Helps with customer inquiries and aligning with RSM Team
•    Complete all other administrative documents as directed.
•    Help facilitate Action Plans, Quarterly KPI’s, etc.

•    Attends company scheduled meetings when applicable (i.e., safety meetings, production meetings, department meetings.).

•    Informs supervision of any problems or complications that may arise.

•    Participates in special projects and performs other duties as required.

In addition to the essential duties and responsibilities listed above, all positions are also responsible for:
•    Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures. 
•    Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

 

QUALIFICATIONS:

EDUCATION/EXPERIENCE:
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