Data & Operations Analyst

Job Description

Reporting to the Director, Employer Relations & Career Center Operations for the Stevens Career Center, the Data & Technology Specialist actively supports a student-centered career center which serves an undergraduate and graduate population pursuing degrees in engineering, the sciences, business and management, the humanities, and the fine arts.

The Data & Technology Specialist is responsible for all aspects of data and technology management. 

 

Essential Responsibilities: 


* Develop data collection processes to gather information related to the Stevens Co-op Program, internship and post-graduate job placement.

 


* Design and create career center performance reports including annual career outcomes; monthly dashboards; semester-end reports for various stakeholders.

 


* Evaluate, organize, and analyze data to draw valuable insights that can be used to take immediate action to improve the student and employer experience and to inform future career center operational improvements.

 


* Serve as the expert on all career center technology and online platforms, such as Handshake, Big Interview, Zoom, Qualtrics, and Smartsheet. 


* Create, distribute, and manage surveys, questionnaires, and other data collection methodologies. 


* Manage user accounts across all career center technology platforms, ensuring secure operation and compliance with university policies. 


* Maintain an organized and up-to-date database of career center information, such as employer partners, hiring information, and Co-op student cohorts. 


* Present data findings and insights through reports, presentations, and other communication channels. 


* Troubleshoot and resolve questions raised by students and employers related to the use of career center technology. 


* Support employer engagement and talent development teams as needed. 


* Work closely with the Executive Director and career center staff to provide ad hoc reports and data as needed. 


* Support the planning and execution of all career center events, as needed. 



* Perform other duties as assigned. 


* Ability and willingness to work occasional evenings and weekends, as needed. 

 

Required Qualifications:  


* Bachelors degree required in an analytical field of study or equivalent experience. 


* Minimum 3 years experience analyzing data sets and drawing sound conclusions. 


* Minimum 3 years experience writing clear and concise reports and creating impactful PowerPoint presentations for different audiences. 


* Experience handling data with a high degree of accuracy, detail, and confidentiality. 


* Ability to demonstrate strong organizational skills. 


* Ability to demonstrate an understanding of data analysis practices. 

 

Knowledge and Skills: 


* Must demonstrate intermediate to advanced skills using Microsoft Excel including Power Query, pivot tables and formulas. 
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