CCO Communications Specialist (Remote)

Description & Requirements

Maximus currently has an opportunity for a CCO Communications Specialist to join our team.

The CCO Communications Specialist creates and edits a wide variety of unique internal communications materials across the entire Contact Center Operations team for Maximus

Essential Duties and Responsibilities:
- Create and edit a wide variety of unique internal communications materials with tailored messages based on analyses of target audiences and business objectives.
- These materials may include executive memos, corporate policies, corporate department campaigns and announcements, and global employee communications.
- Collaborate with other departments to ensure that internal communications are clear and meet corporate brand standards.
- Analyze accessibility and usability of corporate intranet platforms and identify areas to streamline.
- Create and edit a wide variety of unique external communications materials with tailored messages based on analyses of target audiences and business objectives.
- These materials may include press and media alerts, prepared statements and messaging for public relations and crisis communications, blog and website content.
- Advise management on strategies to leverage communications materials in a manner that helps achieve business objectives.
- Conduct a brand adherence check for all marketing materials (advertisements, sell sheets, success stories and other marketing pieces) across all business lines and geographies.
- Provide feedback to marketing teams so that future pieces meet corporate guidelines.
- Help support corporate public relations strategies to increase the visibility of MAXIMUS subject matter experts, to include executive leadership.
- This includes working with and managing public relations firms, identifying opportunities for exposure and making recommendations to management, developing messaging, and creating media kits and developing relationships with relevant media.
- Perform other duties as assigned by leadership.

This position is fully remote and will require a home office.

Home Office Requirements:



* Reliable high-speed internet service


* Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity


* Minimum 5 Mpbs upload speeds

The 6 month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.

Previous written communications experience is preferred

Minimum Requirements

Minimum Requirements:
- Bachelor's degree with 3+ years of experience.
- May have additional training or ...