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DART (Data, Analytics and Reporting Team) is poised to be the central Management Information System(MIS) group for all functions in the Consumer & Community Banking (CCB) Operations.
We are a global group with presence in US, India & Philippines.
As a Senior Analytics Solutions Associate in the DART team, you will be part of the DART MIS setup and will be responsible for providing MIS solutions.
You will collaborate with different stakeholders and across different levels of Management and ensure that the most optimum solution is provided.
As a member of the DART team you will leverage a broad technology suite to implement automated solutions and deliver data driven insights.
Job responsibilities:
* Responsible for supporting day-to-day operations/tasks related to a functional area or business partner
* Ensures projects are completed according to established timelines
* Participates in cross-functional teams as an subject matter expect from Management Information System
* Duties may include, but are not limited to assembling data, building reports/dashboards, and providing input on out of the box solutions for our business partners.
* Independently leading and delivering complex reporting projects
* Identifies risks and opportunities along with potential solutions in order to unlock value.
Required qualifications, capabilities, and skills:
* 5 years demonstrated experience leveraging analytics and data mining to deliver tangible business improvements
* Bachelor's degree in Business or related field (Economics, Engineering, Physical Sciences, Mathematics, Operations Research, Statistics, Computer Science)
* 3 years of technical knowledge and/or experience using various data visualization (e.g.
SAS/Tableau) and data wrangling tools (e.g.
Python, R, SQL, SAS, Alteryx)
* Excellent verbal and written communication skills - ability to summarize findings into concise, high level points geared towards the audience and visually depict key data and findings
* Must have first-hand experience & knowledge of querying different databases & other source systems for data analysis required for reporting
* Demonstrated ability to positively interface with other departments, colleagues, senior management and external customers is required
Preferred qualifications, capabilities, and skills:
* Experience within the banking industry
* Strong attention to detail and accuracy - proven ability to produce quality results timely
* Proven ability to prioritize and work on multiple projects simultaneously with minimal supervision
* Presenting recommendations to management and business partners (including business implications) and determining how to best summarize and visualize the results
* Knowledge of Data lake, snowflake, AWS, Azure - cloud platforms is a plus
This role does not offer visa sponsorship.
This is a Hybrid position which will require the incumbent to commute/work on ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:42
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If you possess strong public speaking skills, react well under pressure, and have flexibility to travel than this role is perfect for you!
As a Vendor Management Analyst I within JPMorgan Chase & Co., you will be tasked with representing Chase in various litigation proceedings, which may include depositions, trials, mediations, arbitrations, or other hearings.
This can involve both in-person and remote appearances.
Your role is crucial in collections litigation cases, where you will facilitate the preparation of necessary materials for appearances and collaborate with business, internal, and external legal partners to establish clear responsibilities and deadlines.
Job responsibilities
* Facilitate the preparation of materials needed for appearances, collaborate with the business, internal and external legal partners to establish clear responsibilities and deadlines
* Escalate case-related issues to management and JPMC legal partners in a timely manner
* Incorporate technical and functional knowledge to guide independent thought and action
* Adhere to the risk and control agenda for the department
* Assist in the identification/escalation of system and process related issues and improvement opportunities
* Testify at litigation proceedings in a clear and concise manner
* Arrange personal travel to appear in-person and adhere to travel and expense policies
Required qualifications, capabilities and skills
* Bachelor's Degree
* 3 + years of business operations experience (collections, process management or financial services industry)
* 3 + years in a call center environment and/or specialty /non-phone units
* Knowledge of and experience with litigation and legal processes
* Demonstrated experience with conflict resolution
Preferred qualifications, capabilities and skills
* Knowledge of internal JPMC systems, such as ICP, C3 and DTS
* Proficient in organizational, time management, and follow-up skills
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coac...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:41
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Are you a strong and experienced individual in the Deal Setup industry and is looking for a hybrid role at a leading global financial services firm?
Job Summary:
As a Loan Origination Manager II within our Deal Setup team, you will require attention to detail, data-entry, and the ability to interpret legal/credit documents.
You will use data sourced from documents to enrich the loan system with customer/facility details as well as funding details, pricing rules, repayment schedules, and invoice set-up for principal, interest, and fees.
This position supports Business Banking, Commercial Bank - Middle Market, Real Estate Banking, and Deal Commercial Services and Wealth Management - US Domestic.
This role provides an opportunity to work in a dynamic environment, where you can make a significant impact on our business processes.
Job Responsibilities
* Acts as a local back-up to direct manager; point of contact for Global Managers
* Provide coverage support for multiple teams, as needed, outside of existing supported Line of Business.
Leads Partnership discussions and manages time sensitive deliverables accordingly
* Participates in system/application enhancement discussions related to finalized business requirements, prioritizations, up to & including implementation
* Handles oversight and administrative functions for loan booking, loan funding, and some research & maintenance which includes payoffs and rebooks.
Embraces key organizational direction, policies, and guidelines for the team in accordance with globalization efforts.
* Establishes and implements risk and control processes to improve productivity, quality, and customer satisfaction.
Monitors key performance indicators to ensure the booking team is processing all daily requests, meeting SLA's and exceeding quality metrics.
* Ensures loan documentation, loan closings, loan files, audits, and operational risks are managed and conducted consistent with various LOB and bank policies as well as government regulations.
Participate and lead internal WLS and Market Partnership calls representing the team
* Sets team performance standards using key metrics and monitors the team's overall performance against goals set and responsible for team member development, talent management and succession planning.
* Provides mentoring, training and assistance to new and existing team members.
Assists in the creation and implementation of departmental procedures.
* Participates and leads continuous improvement activities.
Conducts team and individual meetings with staff members.
* Prepares and facilitates performance review discussions.
Monitors sick/personal/vacation days of team members.
* Handles performance issues within the team.
Recruits, interviews and recommends new hires
Required qualifications, capabilities, and skills
* Successful completion of all periodic High Value Business Entitlements (HBVE) background checks
* Adapt or lea...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:40
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:40
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III - Java at JPMorgan Chase within the Corporate Technology, Risk Technology, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in one or more languages
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
* Familiarity with modern front-end technologies: React
* Exposure to cloud technologies: AWS
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, co...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:39
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Job Description:
The Automation Specialist will be primarily responsible for identifying, evaluating & implementing automation solutions, in addition to partnering with the relevant stakeholders to implement automation solutions, where required.
You will leverage tools such as Selenium, Cucumber or relevant functional test tools with Java, Java Script or Python to help achieve and deliver desired results and experiences.
Job Responsibilities:
* Build, maintain, and enhance automation artifacts leveraging Selenium, Java, Maven, TestNG, Rest Assured API (Application Programming Interface), GIT (Global Information Tracker version control system), and Jenkins
* Excellent client management skills, strong written and verbal communications, Ability to implement change, Understanding cloud, virtualization, APIs, and modern software practices (e.g., containerization on Docker or Kubernetes)
* Provide technical expertise throughout the software lifecycle including design, implementation, and delivery, with a focus on software testing and metrics.
* Strong Team player abilities and Quick Learner, enthusiastic to learn new concepts and technologies.
* Ability to work independently with minimal supervision and deliver on competing priorities & Ability to work as part of a team, sharing responsibilities and knowledge across the team
* High proficiency in developing and delivering automation solutions using Java, Selenium, Cucumber, and similar tool sets.
* Strong communication, collaboration skills with experience engaging with project teams and regional operational teams.
Required Qualifications, Capabilities, and Skills:
* Strong proficiency in Quality Assurance automation toolsets such as Selenium and Cucumber
* Bachelor's or Master's degree in related stream from accredited institution
* 10+ years of relevant experience in automation
* Hands-on experience in automation testing using REST API, Database, JMeter.
* Experience with swift, xml (Extensible Markup Language) messages and MQ (Message Queue) messaging setups
* Experience in non-functional testing such as load testing, along with testing experience in Windows, UNIX or LINUX environment
* Working experience in using IntelliJ or Eclipse IDE (integrated development environment)
* Experience with CI/CD tools like Jenkins, Version Control tools
* Demonstrated experience in implementing agile practices like Test Driven Design / Behavior Driven Development
* Experience in developing User Interface using AngularJS , ReactJS and knowledge of database management
* Demonstrated experience with providing Quality Assurance automation solutions in an agile environment within a large team
Preferred Qualifications, Capabilities, and Skills:
* Knowledge in Securities Services business - Custody, Exchange Traded funds, Fund Services platforms
JPMorgan Chase & Co., one of the oldest financial institutions, offers inno...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:39
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III - C#/.NET at JPMorgan Chase within the Corporate and Investment Banking - Global Fund Services team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities and Skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline
* Proficient in C#, LINQ, .NET Core, Kubernetes, AWS Public Cloud, Web API, Micro Services Architecture, Database Design and Performance tuning, Relational Database preferably RDS PostgreSQL
* Knowledge in REACT Framework, Exposure to Security Architecture (Authentication and Authorization) and Experience in Greenfield application development
Preferred qualifications, capabilities and Skills
* Exposure to cloud technologies (e.g., AWS, GCP, or Azure)
* Familiarity with modern front-end technologies (e.g., React, Angular, and/or UI)
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative finan...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:38
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You are customer focused, enjoy building relationships and providing financial advice to your clients.
A role as a Relationship Executive is for you.
As a Relationship Executive on the Life Sciences, Middle Market Banking team, you will be responsible for growing and retaining profitable relationships within the Middle Market Banking & Specialized Industries specializing in Life Sciences.
The Life Sciences team is part of J.P.
Morgan's Commercial Bank in its Middle Market Banking and Specialized Industries group.
In this role you will be the focal point of client acquisition and ongoing relationships with the world's most innovative companies.
We work both independently and as part of a dynamic team to deliver the entire firm to our clients.
Job Responsibilities
* Demonstrate the ability to build a brand within your market that represents Life Science's as the "Leading Innovation Economy bank serving the best and most diverse clients"
* Develop new business in your market by acquiring new relationships, deepening existing relationships by delivering the entire Firm, and leading internal strategic discussions across all our solutions including credit and payments
* Relentlessly focus on seeking out the best and most diverse founders powering innovation by leveraging a referral network built through business activities and relationship development
* Champion a culture of innovation and a customer centric mindset balanced with the ability to manage risk (credit, operational, and reputational) appropriately
* Be passionate about innovation, the start-up eco-system and entrepreneurship, leading to a desire to stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
Required Qualifications, Capabilities and Skills
* 10+ years of related experience
* Strong understanding of Commercial Banking products and services
* Excellent sales management and business development skills
* Proficiency in building and maintaining positive client relationships
* Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
* Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree and formal credit training preferred
* Strong committed team player, looking to add to a national team of likeminded, passionate Innovation Economy bankers
* Willing to be FINRA licensed (SIE, Series 79, Series 63)
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, cons...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:37
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Bronx, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:37
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: The Woodlands, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:36
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You're ready to gain the skills and experience needed to grow within your role and advance your career - and we have the perfect software engineering opportunity for you.
As a Software Engineer II - C# and React developer at JPMorgan Chase within the Corporate and Investment Bank - Global and Fund Services team, you will be a part of an agile team that works to enhance, design, and deliver the software components of the firm's state-of-the-art technology products in a secure, stable, and scalable way.
As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.
Job responsibilities
* Executes standard software solutions, design, development, and technical troubleshooting
* Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
* Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
* Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
* Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
* Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
* Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 2+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Demonstrable ability to code in one or more languages (e.g., C#/.net core, React, Angular, and Database - oracle or any relational)
* Experience across the whole Software Development Life Cycle
* Exposure to agile methodologies such as CI/CD, Applicant Resiliency, and Security
* Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
* Familiarity with modern front-end technologies (e.g., React, Angular, and/or UI)
* Exposure to cloud technologies (e.g., AWS, GCP, or Azure)
* Some experience with Java would be a plus
JPMorgan Chase & Co., ...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:36
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Join the team providing financial solutions to over 3 million small businesses nationwide at one of the world's most innovative banks.
As a Senior Product Associate in Sales & Service Product Enablement in our Business Banking team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
You contribute to the team focused on developing solutions which help small businesses better manage their accounts and transactions with timely communications.
You leverage customer and front-line employee feedback and your expertise in product development to fuel the creation of innovative products and continuously improve existing offerings.
You collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Supports product delivery across the full lifecycle including discovery, requirements gathering, solutioning, design/build and implementation
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Writes the requirements, epics, and user stories to support product development
* Engages with cross-functional partners across the organization to lead, align and maintain productive partnerships
Required qualifications, capabilities, and skills
* Minimum 3 years of applicable business experience with demonstrated expertise in Product development in Agile operating model/scrum team environment
* Proficient knowledge of product development life cycle activities including discovery and requirements definition
* Ability to work collaboratively with key stakeholders and development teams to document business requirements, lead scope definition, technical implementation, end-to-end testing, and operational readiness
* Demonstrated ability to manage tight delivery timelines with calmness and composure under pressure
* Ability to think strategically, innovate and clearly communicate complex ideas
* Team player with the ability to work productively within a group and adapt to changing priorities
* Excellent interpersonal and communication skills, both written and verbal
Preferred qualifications, capabilities, and skills
* Analytical / Problem Solving skills - ability to visualize, articulate, and solve complex problems
* Strong Excel, Word, PowerPoint, Jira/Jira Align and organizational/time management skills
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also he...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:35
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: McAllen, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:34
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
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Type: Permanent Location: Loves Park, US-IL
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:34
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Saugus, US-CA
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:33
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Corporate Investment Bank, Payments - H2H Channels Services team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years of applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) Java/Python
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Artificial Intelligence or Machine Learning understanding and experience if possible.
* Experience in API development and Management at industry wide standards.
* Ability to implement good User experience journeys in full stack apps.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clien...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:32
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JOB DESCRIPTION
Combined Insurance, a Chubb Company, is seeking a Business Analyst to join our fast-paced, high energy, growing company.
We are proud of our tradition of success in the insurance industry of over 100 years.
Come join our team of hard-working, talented professionals!
Job Summary
The Business Analyst will collaborate with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows.
They will translate these requirements into functional specifications for technology teams and work closely with project managers, developers, and testers to ensure successful project delivery.
The Business Analyst will also be involved in identifying areas for process improvement and recommending solutions to enhance operational efficiency and effectiveness.
Responsibilities
* Translate business requirements into technical specifications and user stories, guiding the development team throughout the project lifecycle.
* Conduct comprehensive business process analysis to identify opportunities for process improvement and automation.
* Act as a liaison between business stakeholders and technical teams, facilitating communication and ensuring alignment on project deliverables.
* Perform impact analysis and risk assessment to identify potential challenges and mitigate project risks.
* Participate in the design and implementation of software solutions, providing valuable insights to drive innovation, and efficiency.
* Conduct user acceptance testing (UAT) and ensure that delivered solutions meet business requirements and quality standards.
* Provide ongoing support and troubleshooting assistance to end-users, addressing any issue or concerns related to the implemented solution.
* Stay abreast of industry trends and emerging technologies, leveraging your expertise to recommend innovative solutions that drive business value.
QUALIFICATIONS
Skills
Education
ABOUT US
OUR BENEFITS
As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals.
More details can be found here.
Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work.
Below are several of the many benefits we offer our employees:
* Health insurance
* Dental insurance
* Tuition reimbursement
* A company-match 401(k) plan
* Disability insurance
* Life insurance
* Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America.
Headquartered in Chicago, with satellite office in Columbia, SC, Combined is celebrating over 100 years in business.
We are committed to making the world of supplemental insurance easy t...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:31
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JOB DESCRIPTION
* For Excess & Surplus Lines Property division, reviews complex risk submissions for both new business and renewals, gathering and analyzing all pertinent data to determine acceptability of risk.
Reviews endorsements on existing policies to identify any change in original coverage.
* Evaluates, accepts, rejects, or modifies risks within established Underwriting guidelines and authority.
* Visits producers and promotesChubb Westchester Property coverage's, products and services.
Maintains alliance with producers to promote high level customer orientation and encourage submission of targeted business.
* Performs other duties as required to best serve customer and team needs.
* Manage all phases of agency management within assigned territory.
QUALIFICATIONS
*
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:30
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JOB DESCRIPTION
The VP, Government Affairs will be responsible for Pennsylvania (including Philadelphia municipal issues) and the rest of the Mid-Atlantic Region of the U.S., which includes Delaware, Virginia, West Virginia, Maryland, North Carolina, South Carolina, Kentucky, Tennessee and Washington, D.C.
The role will preferably be located in Pennsylvania with significant regional travel required.
The position will be part of the Global Government Affairs team and will report to the Senior Vice President of State Government Affairs.
Major Duties & Responsibilities:
As a state government affairs executive, this role is responsible for 1) developing relationships and actively engaging with state legislators and regulators in the states within the assigned region to advance Chubb's positions on legislation and regulations impacting company business 2) monitoring and reporting the progress of proposed legislation or regulations and 3) advocating the company's position on legislative and regulatory priority issues as determined by guidance from senior management and business clients and 4) communicating regulatory and legislative developments to appropriate parties within Chubb to insure company compliance.
This position will work within a team of regional state government affairs professionals and will manage consultants, law firms, trade associations and lobbyists, where needed.
This individual will be responsible for advocating public policy positions and implementing strategies to positively advance Chubb's agenda.
This effort includes coordination with the various business units regarding new market entry and product development, as well as developing and executing strategies to resolve political and/or regulatory hurdles affecting Chubb's existing operations.
This individual will identify opportunities for Chubb to advance legislative and regulatory proposals to support priority policy issues identified by senior management, business units, claims, compliance and the company's legal staff.
This role will serve as Chubb's representative to various industry trade associations and will be frequently called upon to communicate policy messages to both internal and external audiences.
This position requires an accomplished candidate with strong academic credentials, political acumen, relationships with state Department of Insurance officials and state legislative officials and staff, as well as a developed technical background in regulatory and legislative matters for all lines of property and casualty insurance (P&C), including workers' compensation.
QUALIFICATIONS
Minimum
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capab...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:29
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JOB DESCRIPTION
Underwriter, Commercial Insurance Specialty
We are looking for a strategic and dynamic leader to partner with the Commercial Insurance Specialty (CIS) Manager, branch and distribution management to assist in profitably growing the Chicago CIS book of business.
Responsibilities: Share in the responsibility of growth and fostering of internal and external relationships of the Commercial Insurance Specialty (CIS) book.
Top Industry Practices within the CIS portfolio include Manufacturing, Professional Services, Other Services, Wholesale Trade, and Food.
The CIS underwriter will also aid in production responsibilities for Chicago distribution.
Utilizing appropriate skills and tools to underwrite new and renewal business.
Conducts in-depth underwriting analysis and determines best course of action on a risk specific basis.
* Profit & Loss - Accountability (premium, profitability, growth, retention, and expense plans/results) for CIS business credited to Chicago.
* Portfolio Management/Line Of Business - Shared profit and loss responsibility for field business; coordination, agency management, and production responsibility across CIS product portfolio.
* Achieving all underwriting standards as outlined by all applicable Underwriting Guidelines and Authority Statements.
* Coordination and collaboration with the Property & Casualty Underwriting Center
* Underwriting Strategy Execution - Shares responsibility of execution of new middle market underwriting and renewal underwriting strategy.
* Technical UW/Referral Resource - In collaboration with CIS Manager, Product and Territory Underwriting Managers (TUM), serves as technical resource for referrals and underwriting authority for select teams based on technical background.
Point of contact for branch risks which fall outside of field authority; coordinate efforts with Home Office/Product and Segment leaders.
* Marketplace Focus - Develop opportunities particular to the marketplace and provide customized insurance solutions through local resources.
* Marketing Strategy and Execution - Works closely with Field Operations on development and execution of marketing strategy and coordinates marketing and production activities within the Chicago branch for the CIS portfolio of CI business.
* Producer Management: Shared responsibility for managing regional/local producer plant; responsible for cohesive and consistent agency management strategies across assigned distribution.
Facilitates product education/appetite; serves as point person for key local producer relationships.
QUALIFICATIONS
Qualifications
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, ...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:29
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JOB DESCRIPTION
Chubb Global Services - North America manages the delivery of Chubb products and services to global customers for sophisticated risk management programs through the Chubb Global Network.
Under limited supervision, work within the Account Management Service team to perform a variety of responsibilities and tasks required as part of a Chubb Controlled Master Program.
*
*
*This role operates on a hybrid work schedule (3 days in office, 2 days remote) and must sit in the Wilmington, DE office.
Responsibilities include:
Issue new and amended Clinical Trials certificates for existing policies for Tier 1 countries:
* Create draft certificate with existing templates in SharePoint
* Create certificate record in MAX and close task
* Send certificate to requestor
Issue new and amended Clinical Trials certificates for existing policies for Tier 2 countries
* Create draft certificate with existing templates in SharePoint
* Create certificate record in MAX and send draft to office
* Monitor MAX and follow up as required for completed certificate
* Send certificate to requestor
Manage renewal certificates via Generator for large volume programs (currently 20 out of 23)
* Export CT data spreadsheet from MAX
* QC and edit as required for expired or amended trials to reflect bound program
* Upon program binding create draft certificates via Generator
* QC and edit draft certificates as appropriate prior to issuance
* Process via MAX (uploading s/s for Tier 1 and close tasks; send Tier 2 to office for issuance - see above)
* Upload draft certificates to SharePoint
* Send certificate(s) to requestor
Maintenance of Certificate Templates - SharePoint Site, Generator and internal notifications (under direction of ASM)
QUALIFICATIONS
* Excellent
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basi...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:28
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JOB DESCRIPTION
As a Claim Operations Sr.
Claim Assistant, you will be part of a diverse team accountable for providing back-office support to NA Claims and contributing to the achievement of delivering an exceptional client experience.
The main function of an Operations Claim Assistant is to perform claim file maintenance, manage forms and correspondence and claim reporting within a fast-paced, deadline-oriented environment.
Job Responsibilities include:
* Processing assigned work according to defined workflows and guidelines to deliver a quality product and internal customer service.
* Ability to balance both quality and productivity expectations within a high-volume, transactional work environment to help meet business and customer service demands.
* Ensure that all activities performed are documented completely and accurately.
* Recognize, prioritize, and escalate priority requests according to established guidelines.
* Create and maintain accurate productivity logs for the purpose of tracking department results.
* Critical Communications with our business partners to meet customer requirements.
QUALIFICATIONS
Skills:
* Excellent
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
....Read more...
Type: Permanent Location: Chesapeake, US-VA
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:27
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JOB DESCRIPTION
As a Claim Operations Sr.
Claim Assistant, you will be part of a diverse team accountable for providing back-office support to NA Claims and contributing to the achievement of delivering an exceptional client experience.
The main function of an Operations Claim Assistant is to perform claim file maintenance, manage forms and correspondence and claim reporting within a fast-paced, deadline-oriented environment.
Job Responsibilities include:
* Processing assigned work according to defined workflows and guidelines to deliver a quality product and internal customer service.
* Ability to balance both quality and productivity expectations within a high-volume, transactional work environment to help meet business and customer service demands.
* Ensure that all activities performed are documented completely and accurately.
* Recognize, prioritize, and escalate priority requests according to established guidelines.
* Create and maintain accurate productivity logs for the purpose of tracking department results.
* Critical Communications with our business partners to meet customer requirements.
QUALIFICATIONS
Skills:
* Excellent
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
....Read more...
Type: Permanent Location: Chesapeake, US-VA
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:27
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JOB DESCRIPTION
Chubb is currently seeking a Senior Inland and Ocean Marine Underwriter to join its Commercial Marine Underwriting Team in the Midwest Region.
The Inland / Ocean Marine Underwriter has responsibilities including a renewal book of $4M - $6M and a new business goal of approximately $1.5M-$2M annually.
The position will be responsible for driving profitable growth with a designated group of agents and brokers in the Midwest Territory.
Ideally, this role will include underwriting Ocean Marine, Builder's Risk, Fine Arts, Contractors Equipment, Motor Truck Cargo, Transit, Installation Floaters, Equipment Dealers, and other Inland Marine coverages.
This position will collaborate within a large team of other underwriters, operations, claims, marketing, regional and home office management as necessary.
We are looking for a candidate who is highly motivated, results oriented with solid business and underwriting acumen.
Knowledge, Skills, and Abilities Required:
• Focused knowledge and experienced in Inland Marine.
Experience with Ocean Cargo is a plus.
• Underwriting duties will include developing and negotiating price, coverage, terms and conditions for all new business and renewals while actively identifying account rounding opportunities for other Chubb practices
• This position must collaborate with other underwriters, operations, claims, marketing, and home office management as necessary.
The underwriter must implement and manage effective pricing and rate strategies that will produce profitability, book growth, and successful producer relations.
• Strong sales and marketing skills are critical; must be able to demonstrate successful agency and broker management, including building, maintaining, and managing producer and customer relationships.
• Ability to identify opportunities for growth within new and existing production sources.
Knowledge of marketing principles, pricing/rate strategies and how to apply them to attain underwriting profit.
• Candidate must possess a high degree of proficiency with the underwriting process, with a solid background in risk analysis.
• Candidate must have ability to effectively interact with all levels of customers and collaborate with a team of underwriters, claims and loss control personnel.
• Knowledge and proficiency with technical issues, compliance, coverage, products, and pricing strategies expected.
QUALIFICATIONS
Qualifications
•
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employm...
....Read more...
Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:26
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JOB DESCRIPTION
As a Billing Customer Service Professional at Chubb, you'll be the first point of contact for our customers, answering billing questions, taking payments, assisting with portal login and navigation, and handling general inquiries.
We provide extensive initial and ongoing training on Chubb products and systems, so you can become a Champion of Service.
Our company places a strong emphasis on professional and personal development, and we cultivate a culture of diversity and inclusion.
Plus, at Chubb, you'll have plenty of opportunities for career growth.
At Chubb, we offer a diverse, inclusive, and rewarding work environment.
We believe the best solutions come from diverse perspectives, experiences, and skills, and teamwork and mutual respect are central to how we operate.
We are committed to giving everyone, regardless of their background, the opportunity to contribute to our collective success.
If you're interested in growing your career with a company that values you, training you, and promoting from within, let's talk!
Responsibilities:
* Provide excellent customer service and quality while assisting our clients, agents and business partners with questions about billing; taking payments; inquiries; portal navigation; and general assistance, via phone, email, and chat
* Analyze information to make appropriate decisions and solve problems, while maintaining a pleasant phone experience for the caller
* Analytic and basic mathematic calculation skills, such as percentages, addition, and subtraction calculations
* Learn with a high regard for accuracy of basic knowledge of personal lines insurance principals and Chubb products
* Efficiently navigate multiple systems and applications to research, analyze and resolve requests, inquiries & concerns
* Maintain set level of productivity, service, and quality standards within a fast-paced, high-volume call center
* Work collaboratively with team members, and business partners to provide a quality experience for our agents
* Know & comply with corporate policies, regulatory standards (SOX), business processes (PCI) and procedures
* Complete additional tasks and other projects/duties as assigned
* Ability to work 40 hours a week on scheduled shift between the hour 8am-8pm ET; 7am-7am CT; 6am-6pm PT or 5am-5pm PT.
Candidate must be flexible to work during Saturday hours as scheduled on rotational basis
QUALIFICATIONS
* Effective
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations glob...
....Read more...
Type: Permanent Location: O Fallon, US-MO
Salary / Rate: Not Specified
Posted: 2024-05-02 08:33:24
