Account Service Coordinator

JOB DESCRIPTION

Chubb Global Services - North America manages the delivery of Chubb products and services to global customers for sophisticated risk management programs through the Chubb Global Network.

Under limited supervision, work within the Account Management Service team to perform a variety of responsibilities and tasks required as part of a Chubb Controlled Master Program.



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*This role operates on a hybrid work schedule (3 days in office, 2 days remote) and must sit in the Wilmington, DE office.

Responsibilities include:

Issue new and amended Clinical Trials certificates for existing policies for Tier 1 countries:


* Create draft certificate with existing templates in SharePoint


* Create certificate record in MAX and close task


* Send certificate to requestor

Issue new and amended Clinical Trials certificates for existing policies for Tier 2 countries


* Create draft certificate with existing templates in SharePoint


* Create certificate record in MAX and send draft to office


* Monitor MAX and follow up as required for completed certificate


* Send certificate to requestor

Manage renewal certificates via Generator for large volume programs (currently 20 out of 23)


* Export CT data spreadsheet from MAX


* QC and edit as required for expired or amended trials to reflect bound program


* Upon program binding create draft certificates via Generator


* QC and edit draft certificates as appropriate prior to issuance


* Process via MAX (uploading s/s for Tier 1 and close tasks; send Tier 2 to office for issuance - see above)


* Upload draft certificates to SharePoint


* Send certificate(s) to requestor

Maintenance of Certificate Templates - SharePoint Site, Generator and internal notifications (under direction of ASM)

QUALIFICATIONS



* Excellent

ABOUT US

Chubb is a world leader in insurance.

With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.

The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.

Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.

Performance and qualifications are the only basi...