-
TEXT ‘GoodwillJobs’ to 314-665-1767 to apply
Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* ...
....Read more...
Type: Permanent Location: Billings, US-MT
Salary / Rate: Not Specified
Posted: 2023-12-08 07:10:38
-
TEXT ‘GoodwillJobs’ to 314-665-1767 to apply
Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* ...
....Read more...
Type: Permanent Location: Millcreek, US-UT
Salary / Rate: Not Specified
Posted: 2023-12-08 07:10:25
-
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.
Distinguished as No.
1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.
Our culture is about personal commitment – to our business, to each other and to our global communities.
DHL is dedicated to being a great place to work.
In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
DHL is currently hiring for a Service Agent.
Operation Agents provide operational management and support at service center location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments.
This position will also ensures compliance with safety, security, regulatory, and company policies.
Key Responsibilities:
* Provides customer service, sales and operational support for the Service Center
* Answers phone and greets visitors
* Resolves billing problems in relation to the Service Center
* Researches shipment tracking requests and provides feedback; attempts to resolve misplaced shipments
* Communicates with Sales/Service to resolve customer problems
* Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter payments
* Dispatches pick-up and delivery information in a timely and efficient manner; arranges daily pick-up schedules
* May process or prepare import/export documentation and assist in the customs clearance process in some markets
Skills & Qualifications:
* High School Degree or Equivalent required
* Previous experience in customer service/support or related field
* Strong Communication Skills (both oral and written)
* Proficient in Microsoft Office Products (Outlook, Excel, Word)
* Must pass FAA, TSA, and CBP background and security checks to acquire a SIDA badge to work
Physical Requirements:
* Must be able to lift up to seventy (70) lbs.
occasionally
* Must be able to lift forty (40) lbs.
frequently
* Must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly
Employee Benefits & Incentives
DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey.
The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:
* Competitive Pay
* Bonus/Incentive Programs
* Retirement Savings – 401K with company match
* Medical, Dental, Vision, well-being programs
* Tuition Reimbursement
* Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
* Paid Leave
* Employee Discount Program
* Employee Assistance & Work Life Program
* Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
...
....Read more...
Type: Permanent Location: Miami Gardens, US-FL
Salary / Rate: Not Specified
Posted: 2023-12-08 07:09:54
-
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.
Distinguished as No.
1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.
Our culture is about personal commitment – to our business, to each other and to our global communities.
DHL is dedicated to being a great place to work.
In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
DHL is currently hiring for a Service Agent.
Operation Agents provide operational management and support at service center location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments.
This position will also ensures compliance with safety, security, regulatory, and company policies.
Key Responsibilities:
* Provides customer service, sales and operational support for the Service Center
* Answers phone and greets visitors
* Resolves billing problems in relation to the Service Center
* Researches shipment tracking requests and provides feedback; attempts to resolve misplaced shipments
* Communicates with Sales/Service to resolve customer problems
* Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter payments
* Dispatches pick-up and delivery information in a timely and efficient manner; arranges daily pick-up schedules
* May process or prepare import/export documentation and assist in the customs clearance process in some markets
Skills & Qualifications:
* High School Degree or Equivalent required
* Previous experience in customer service/support or related field
* Strong Communication Skills (both oral and written)
* Proficient in Microsoft Office Products (Outlook, Excel, Word)
* Must pass FAA, TSA, and CBP background and security checks to acquire a SIDA badge to work
Physical Requirements:
* Must be able to lift up to seventy (70) lbs.
occasionally
* Must be able to lift forty (40) lbs.
frequently
* Must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly
Employee Benefits & Incentives
DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey.
The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:
* Competitive Pay
* Bonus/Incentive Programs
* Retirement Savings – 401K with company match
* Medical, Dental, Vision, well-being programs
* Tuition Reimbursement
* Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
* Paid Leave
* Employee Discount Program
* Employee Assistance & Work Life Program
* Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
...
....Read more...
Type: Permanent Location: Orlando, US-FL
Salary / Rate: Not Specified
Posted: 2023-12-08 07:09:53
-
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.
Distinguished as No.
1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.
Our culture is about personal commitment – to our business, to each other and to our global communities.
DHL is dedicated to being a great place to work.
In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
DHL is currently hiring for a Service Agent.
Operation Agents provide operational management and support at service center location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments.
This position will also ensures compliance with safety, security, regulatory, and company policies.
Key Responsibilities:
* Provides customer service, sales and operational support for the Service Center
* Answers phone and greets visitors
* Resolves billing problems in relation to the Service Center
* Researches shipment tracking requests and provides feedback; attempts to resolve misplaced shipments
* Communicates with Sales/Service to resolve customer problems
* Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter payments
* Dispatches pick-up and delivery information in a timely and efficient manner; arranges daily pick-up schedules
* May process or prepare import/export documentation and assist in the customs clearance process in some markets
Skills & Qualifications:
* High School Degree or Equivalent required
* Previous experience in customer service/support or related field
* Strong Communication Skills (both oral and written)
* Proficient in Microsoft Office Products (Outlook, Excel, Word)
* Must pass FAA, TSA, and CBP background and security checks to acquire a SIDA badge to work
Physical Requirements:
* Must be able to lift up to seventy (70) lbs.
occasionally
* Must be able to lift forty (40) lbs.
frequently
* Must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly
Employee Benefits & Incentives
DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey.
The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:
* Competitive Pay
* Bonus/Incentive Programs
* Retirement Savings – 401K with company match
* Medical, Dental, Vision, well-being programs
* Tuition Reimbursement
* Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
* Paid Leave
* Employee Discount Program
* Employee Assistance & Work Life Program
* Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
...
....Read more...
Type: Permanent Location: Pensacola, US-FL
Salary / Rate: Not Specified
Posted: 2023-12-08 07:09:50
-
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Distinguished as No.
1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.
Our culture is about personal commitment – to our business, to each other and to our global communities.
DHL is dedicated to being a great place to work.
In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
DHL Express is currently hiring for a Service Agent.
Operation Agents provide operational management and support at service center location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments.
This position will also ensures compliance with safety, security, regulatory, and company policies.
Key Responsibilities:
* Provides customer service, sales and operational support for the Service Center
* Answers phone and greets visitors
* Resolves billing problems in relation to the Service Center
* Researches shipment tracking requests and provides feedback; attempts to resolve misplaced shipments
* Communicates with Sales/Service to resolve customer problems
* Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter payments
* Dispatches pick-up and delivery information in a timely and efficient manner; arranges daily pick-up schedules
* May process or prepare import/export documentation and assist in the customs clearance process in some markets
Skills & Qualifications:
* High School Degree or Equivalent required
* Previous experience in customer service/support or related field
* Strong Communication Skills (both oral and written)
* Proficient in Microsoft Office Products (Outlook, Excel, Word)
* Must pass FAA, TSA, and CBP background and security checks to acquire a SIDA badge to work
Physical Requirements:
* Must be able to lift up to seventy (70) lbs.
occasionally
* Must be able to lift forty (40) lbs.
frequently
* Must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly
Employee Benefits & Incentives
DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey.
The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:
* Competitive Pay
* Bonus/Incentive Programs
* Retirement Savings – 401K with company match
* Medical, Dental, Vision, well-being programs
* Tuition Reimbursement
* Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
* Paid Leave
* Employee Discount Program
* Employee Assistance & Work Life Program
* Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2023-12-08 07:08:25
-
Alaska Marine Lines is looking for an energetic and motivated individual to join our Customer Service department! Our business continues to grow, and we are seeking a Customer Service Representative to fill our Receiving role.
Do you enjoy interacting with customers? Are you a great multitasker? If so, we want to hear from you!
Our Receiving team are experts at helping a truck driver standing in front of them to process their paperwork, while answering the phone and responding to the warehouse via the radio all at the same time...without breaking a sweat!
Schedule:
Monday through Friday with start times between 7am and 8am. Our customer service team works on average 45 hours a week which earns you $50K-$60K, with opportunities for bonuses!
Location:
5615 W Marginal Way SW, Seattle, WA 98106
Qualifications:
* Ability to prioritize and multitask
* Positive and professional demeanor
* Excellent written and verbal communication skills
* We expect you to show up to work, every day and on time
* Strong work ethic - we work together as a team
* Minimum of 2 years of experience in customer service is required
* Perform basic math for quotes for customers if needed
* Windows, Excel, Outlook, keyboarding and ten key proficiency
Benefits:
Paid Time off – start with 17 days paid time off a year (PTO) + additional extended leave paid time
Paid Holidays - 8 paid holiday a year in addition to your PTO (New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, and Christmas Day)
Health Insurance - medical, dental, and vision
Health Insurance for your family – we pay 85% of the medical, dental and vision for your family
401(k) with company match + additional annual retirement contribution
Tuition Reimbursement
Employee assistance program
Life Insurance and AD&D – we pay for at no cost to you
Long term disability – we pay for at no cost to you
Opportunities for internal promotions/career advancement
Family friendly work hours (closed on weekends)
Discretionary Bonus Program, Competitive wages with annual performance and wage reviews
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: 24.6
Posted: 2023-12-07 07:12:40
-
Lynden International Logistics ULC is looking for an Bilingual Account Service Representative who will be responsible for providing customer service, clerical and administrative duties to a number of clients and their customers, ensuring accuracy and complete confidentiality.
This individual is accountable for the timely and accurate collection of orders both online and offline with the customer.
Routine communication to the client and their customers, in both verbal and written form, is required.
WORKING SCHEDULE:
This is an in-office position which requires you to work Monday to Friday from 8:00am - 4:30pm.
DUTIES AND RESPONSIBILITIES:
* Computer entry of customer orders
* Oversee EDI transactions on behalf of the client and customer
* Take order desk calls
* Handle customer inquiries regarding delivery status of orders
* Provide proof of delivery
* Enter customer complaints into call management system to record all details pertaining to the complaint
* Resolves customer problems and complaints
* Communicate daily with clients to provide information as requested
* Maintain and verify inventory and forward to clients
* Process client claims with carriers for any damages or loss while in transit to the customer
* Update management with any client updates and requests
* Sorts and files documentation as required
* Performs on-going training as required
SKILLS/TRAINING REQUIRED:
* Bilingual (English/French)
* Ability to work independently and as a team member
* Excellent verbal and written communication skills
* Excellent customer service skills and pleasant telephone manner
* Good interpersonal skills to liaise effectively with clients, customers, staff and management
* Ability to handle stressful situations and a high diverse volume of work
* Neat, thorough and possesses excellent time management skills
* Strong problem solving skills a definite asset when working with different client levels
....Read more...
Type: Permanent Location: Vaughan, CA-ON
Salary / Rate: Not Specified
Posted: 2023-12-07 07:10:40
-
Your Job
Georgia-Pacific is seeking a Customer Service Representative supporting our Kansas City, Missouri box plant facility.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Service Representative creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
Location: This is an onsite role with flexibility.
We are seeking candidates in a reasonable proximity to Kansas City, Missouri.
Schedule: Standard business hours; 8am to 5pm CST, Monday - Friday, with flexibility as needed based on customer demands.
Our Team
GP Kansas City supplies our Midwest customers with corrugate ranging from sheets, boxes, to die cuts wraps.
This Customer Service Representative will be based in Kansas City as part of the Central Region's CS team supporting Kansas City, Mt Olive, and Sheboygan plants.
We value people who are safety conscious, self-motivated, humble, exudes integrity, and enjoys being team player.
What You Will Do
* Manage customer accounts through proactive communication through phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status, and other customer and production-related data
* Entering orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs/requirements.
* Coordinate shipments of products with shipping department
* Coordinate with Quality Assurance to follow-up on customer feedback and identify a root cause to offer solutions to customers
* Manage inventories for effective production review and planning
* Accounts payable/receivable duties
Who You Are (Basic Qualifications)
* Minimum of 2 years of customer service experience
* Intermediate experience using Excel specifically utilizing spreadsheets daily & creating formulas
* Experience with record-keeping management/documentation
* Able and willing to be flexible to work a schedule needed to support the business including overtime and weekends as needed
* Able and willing to travel 5 - 10% of the time as needed
What Will Put You Ahead
* Experience in a fast paced, high volume in a logistics, industrial, distribution, and/or manufacturing environment
* Packaging industry experience
* Associates Degree or higher
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring ...
....Read more...
Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2023-12-06 07:14:34
-
Thank you for your interest in careers at EBNHC!
Everywhere you turn, you can feel it.
There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country.
From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.
Interested in this position? Apply on-line and create a personal candidate account!
Current Employees of EBNHC - Please use the internal careers portal to apply for positions.
To learn more about working at EBNHC and our benefits, check out our Careers Page at careers.ebnhc.org.
Time Type:
Full time
Department:
Contact Center
All Locations:
Revere
Description:
Job Description Summary
Join our dynamic team as a Contact Center Representative! We are looking for someone friendly and hard-working, fluent in both English and Spanish (preferred), with superior customer service skills.
As a member of our Contact Center, you'll answer inbound patient calls with warmth and understanding, and provide a range of services, including scheduling appointments, coordinating refill requests, and making outbound outreach calls to patients.
We offer the flexibility to work remotely, hybrid, or onsite, allowing you to choose the work environment that best suits your needs.
You can choose to work at our Contact Center onsite, which practices safety and social distancing protocols and is located across from beautiful Revere Beach.
This full-time position includes a schedule of Monday-Friday from 8 AM-5 PM.
As a Customer Service Representative, you'll have the opportunity to develop your communication and problem-solving skills, and gain experience with electronic medical record technology.
You'll also have the opportunity to advance into other roles within our organization as you gain experience and develop your skills.
*$1,000 Sign on Bonus!
Essential Duties and Responsibilities:
* Schedule, reschedule, and cancel appointments.
* Document clear and concise messages and route appropriately.
* Appropriately transfers calls to other departments when required.
* Navigate and document in the Electronic Medical Record (EPIC) to access relevant and appropriate information.
* Process refill requests accurately and effectively, according to guidelines.-Conduct outreach calls on behalf of clinical departments.
Job requirements
* High school diploma or GED required
* Minimum of 1-year customer service, administrative, or call center experience
* Excellent written and verbal communication skills
* Judgment and problem-solving skills
* Proficient in Microsoft Office Suite
* Bilingual fluency in Spanish/English preferred
* Knowledge of medical terminology and experience working with electronic medical record technology a plus
...
....Read more...
Type: Permanent Location: Revere, US-MA
Salary / Rate: Not Specified
Posted: 2023-12-06 07:05:13
-
Thank you for your interest in careers at EBNHC!
Everywhere you turn, you can feel it.
There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country.
From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.
Interested in this position? Apply on-line and create a personal candidate account!
Current Employees of EBNHC - Please use the internal careers portal to apply for positions.
To learn more about working at EBNHC and our benefits, check out our Careers Page at careers.ebnhc.org.
Time Type:
Full time
Department:
Contact Center
All Locations:
Revere
Description:
Join our dynamic team as a Contact Center Representative! We are looking for someone friendly and hard-working, fluent in both English and Spanish (preferred), with superior customer service skills.
As a member of our Contact Center, you'll answer inbound patient calls with warmth and understanding, and provide a range of services, including scheduling appointments, coordinating refill requests, and making outbound outreach calls to patients.
We offer the flexibility to work remotely, hybrid, or onsite, allowing you to choose the work environment that best suits your needs.
You can choose to work at our Contact Center onsite, which practices safety and social distancing protocols and is located across from beautiful Revere Beach.
This full-time position includes a schedule of Monday-Friday from 8 AM-5 PM.
As a Customer Service Representative, you'll have the opportunity to develop your communication and problem-solving skills, and gain experience with electronic medical record technology.
You'll also have the opportunity to advance into other roles within our organization as you gain experience and develop your skills.
*$1,000 Sign on Bonus!
Essential Duties and Responsibilities:
* Schedule, reschedule, and cancel appointments.
* Document clear and concise messages and route appropriately.
* Appropriately transfers calls to other departments when required.
* Navigate and document in the Electronic Medical Record (EPIC) to access relevant and appropriate information.
* Process refill requests accurately and effectively, according to guidelines.-Conduct outreach calls on behalf of clinical departments.
Job requirements
* High school diploma or GED required
* Minimum of 1-year customer service, administrative, or call center experience
* Excellent written and verbal communication skills
* Judgment and problem-solving skills
* Proficient in Microsoft Office Suite
* Bilingual fluency in Spanish/English preferred
* Knowledge of medical terminology and experience working with electronic medical record technology a plus
In addition to the oppor...
....Read more...
Type: Permanent Location: Revere, US-MA
Salary / Rate: Not Specified
Posted: 2023-12-06 07:05:12
-
What You Will Do
* Getting and ensuring PO accuracy while following order fulfilment.
Working together with IP, logistic team to monitor and provide the best customer service to distributors to have excellent service.
* Following the guidelines of SOP to monitor the reschedule and cancellation.
* Supporting the RGA & Scrap after service.
* Daily process SAP and Sales force.
* Supporting sales team to drive booking while max monthly billing.
* Develop close communication channel and good working partnership with Sales Engineer in order to understand customer requirement and business model.
Also to acquire all necessary information about customers' activities and their needs to render best result and service.
Who You Are (Basic Qualifications)
* Respect, Integrity, Humility .
* College degree or above, good command of both spoken and written English.
* Clear logic.
Good communication, urgent sense of customer service and initiative
* With 2 - 4 years in Customer service, sales support, purchasing or material planning.
Working experience in electronic industry is preferred.
* Good computer knowledge, especially Micro-soft office: excel, word, outlook, etc.
SAP knowledge is preferred.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications.
The thousands of innovators who work for Molex have made us a global electronics leader.
Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.
At Koch, employees are empowered to do what they do best to make life better.
Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
....Read more...
Type: Permanent Location: Shenzhen, CN-44
Salary / Rate: Not Specified
Posted: 2023-12-06 07:04:44
-
What is the opportunity?
Welcome to the Service Division at Edward Jones.
We have a passion for providing world class service to our clients and branch teams.
Join hundreds of associates that deliver tailored solutions to deliver superior results.
Our Service Specialists are part of an engaging and fast paced working environment that offers many opportunities for growth and further career progression.
We provide a robust training and onboarding period that teaches you the essential skills as well as subject matter expertise around your assigned topical knowledge.
As a Service Specialist you will provide timely answers, guidance, and support for our clients, branch teams and home office associates to enable an ideal client experience through answering incoming phone calls.
Our contact centers are open Monday through Friday, 7:00 AM – 7:00 PM CST to accommodate the needs of our clients and branch teams across all North America.
Shift times are driven based around the business needs of each department. At this time we are seeking candidates for this role who are able to work onsite or through a hybrid work arrangement out of one of our home office locations in St.
Louis, MO or Tempe, AZ.
What to expect:
* Answer a high volume of phone calls and written inquiries from our clients and branch teams.
* Partner closely with trainers, coaches, and your team leader to build proficiency in your role.
* Provide superior service and single call resolution to our clients and branch teams.
* Grow your knowledge on your assigned topic and build on your expertise.
* If opting for a hybrid work arrangement, supply a distraction free and consistent workplace to protect client information.
Requirements for the role:
* High school diploma or equivalent is required.
* A minimum of 2 years in a customer or client support role.
* Provide flexibility to accommodate the schedule requirements for training and working hours.
* Advanced usage of Microsoft Office applications and Zoom.
* Associates opting for a hybrid work arrangement would need to adhere to the firm minimum internet requirements (non-satellite, hardwired ethernet connection; high speed; 5 MBPS up speed, 30 MBPS down speed, less than 60 ping speed) in order to perform the role successfully.
What could set you apart:
* Excellent client service skills
* Superior verbal and written communication skills
* Foster a mindset of continuous growth and improvement
* Exceptional problem solving and analytical abilities
* Completed bachelor's degree
* Prior financial service industry experience
* Previous contact center experience
Please note: Candidates that live within a commutable distance from our Tempe, AZ and St.
Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday. At this time we are seeking candidates for this role to work onsite or ...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2023-12-05 06:59:10
-
What You Will Do In Your Role
Manage the sales order process for the assigned market areas and customers
* Receive, enter & process orders in accordance with customer requirements, forecast & commercial objectives as defined by sales manager
* Track & coordinate delivery of orders & communicate details to external and internal customers
* Issue necessary documents
Inventory management and deliveries
* Order planning in collaboration with production, logistics and sales
* Monitor and optimize stock levels
* Coordinate with transportation companies to arrange inland deliveries & issue necessary documents
* Monitor Vendor Managed Inventory
* Monitor inland logistics related costs
Credit risk and billings
* Checking Credit Limits and Past Due reports before invoicing
* Assisting in month end closing
Process customer feedback, advisories or complaints
* Enter complaints, feedback or advisories in Customer Feedback tracking system with all necessary information to process
* Implement the proposed solution(s) of an advisory complaint in the process & close out
Sales Forecast
* Update forecast (volume and price) according expected sales by Sales Managers
* Update actual sales and customer orders
Office Administration
* Arrange appointment, travel arrangement and hotel bookings
* Organize and assist in Exhibition and large scale business functions
* Manage all the administrative work in the office
* Liaise with vendors and suppliers
* Assist in the relocation of personnel
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacifi c works to meet evolving needs of customers worldwide with quality products.
In addition to the products we make, we operate one of the largest recycling businesses.
Our more than 30,000 employees in over 150 locations are empowered to innovate every day -to make everyday products even better.
At Koch, employees are empowered to do what they do best to make life better.
Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
....Read more...
Type: Permanent Location: Shanghai, CN-31
Salary / Rate: Not Specified
Posted: 2023-12-03 06:59:26
-
TEXT ‘GoodwillJobs’ to 314-665-1767 to apply
Apply at: www.esgw.org/jobs
Wage: $14.75/hr.
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
...
....Read more...
Type: Permanent Location: Kalispell, US-MT
Salary / Rate: Not Specified
Posted: 2023-12-02 07:02:17
-
Your Job
i360 is seeking a Client Services Manager to help maintain and support current i360 clients and assist in growing new business by driving the new client onboarding process.
The ideal candidate is someone who has prior experience in either the campaign or non-profit sectors and has familiarity with diverse datasets and technology.
The Client Services Manager is responsible for client onboarding, training and client education, and general support for a large client base.
Additionally, the Client Services Manager will be a valued resource in helping to improve customer support and increase overall client satisfaction.
To be considered, candidates must be creative, passionate about process improvement, and strong technical ability in the following areas:
* Strong written and verbal communication
* Ability to present to and educate a wide-range of audiences
* Excellent time management and multi-tasking skills
* Attention to detail, sound decision making skills, self-motivated
* Ability to work independently as well as collaboratively and adapt quickly in a fast-paced, high pressure environment
What You Will Do
* Drive the client onboarding process from executed agreement to thorough understanding of i360's product offering
* Conduct in-depth presentations and trainings via online webinar
* Develop support materials and fill in necessary gaps in order to increase customer satisfaction
* Provide technical support to active clients via i360's support channels - including online chat, and ticketing systems
* Collaborate closely with the Accounts teams to successfully onboard and support client's ongoing needs
* Stay current on political issues, campaigns and specific legislative activity
Who You Are (Basic Qualifications)
* Experience working on a campaign, Political Action Committee or issue advocacy
* Proficient in Microsoft Excel
* Position may require up to 10% travel
* Position is not eligible for VISA sponsorship
What Will Put You Ahead
* Salesforce experience
* CRM software and political technology (i360 is a plus)
* Video production experience
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We Are
As a Koch company, i360 works across industry lin...
....Read more...
Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2023-12-01 07:14:53
-
Your Job
i360 is seeking a Client Services Manager to help maintain and support current i360 clients and assist in growing new business by driving the new client onboarding process.
The ideal candidate is someone who has prior experience in either the campaign or non-profit sectors and has familiarity with diverse datasets and technology.
The Client Services Manager is responsible for client onboarding, training and client education, and general support for a large client base.
Additionally, the Client Services Manager will be a valued resource in helping to improve customer support and increase overall client satisfaction.
To be considered, candidates must be creative, passionate about process improvement, and strong technical ability in the following areas:
* Strong written and verbal communication
* Ability to present to and educate a wide-range of audiences
* Excellent time management and multi-tasking skills
* Attention to detail, sound decision making skills, self-motivated
* Ability to work independently as well as collaboratively and adapt quickly in a fast-paced, high pressure environment
What You Will Do
* Drive the client onboarding process from executed agreement to thorough understanding of i360's product offering
* Conduct in-depth presentations and trainings via online webinar
* Develop support materials and fill in necessary gaps in order to increase customer satisfaction
* Provide technical support to active clients via i360's support channels - including online chat, and ticketing systems
* Collaborate closely with the Accounts teams to successfully onboard and support client's ongoing needs
* Stay current on political issues, campaigns and specific legislative activity
Who You Are (Basic Qualifications)
* Experience working on a campaign, Political Action Committee or issue advocacy
* Proficient in Microsoft Excel
* Position may require up to 10% travel
* Position is not eligible for VISA sponsorship
What Will Put You Ahead
* Salesforce experience
* CRM software and political technology (i360 is a plus)
* Video production experience
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We Are
As a Koch company, i360 works across industry lin...
....Read more...
Type: Permanent Location: Arlington, US-VA
Salary / Rate: Not Specified
Posted: 2023-12-01 07:14:51
-
The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to: phones, e-mail, web channels, mail, and facsimile.
Under general supervision, the MCC Rep I performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit/card transactions, processing loan payments, providing basic online banking support, etc.
This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union. MCC Rep I’s are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded.
This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
This means supporting the Credit Union goals and Core Values.
They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
* Responsible for providing efficient and timely service to the membership via phone, mail, facsimile, as applicable.
* Provides basic member service transactions, with quality and accuracy.
* Consults with members.
* Identifies needs, offers solutions, and follows up on any pending transactions.
* Holds conversations that matter with members either in person or over the phone.
* Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
* Performs various duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA.
* Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust.
* Recommends other products and services as appropriate from having conversations that matter with members.
* Performs a wide variety of account maintenance including but not limited to: changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services.
* Identifies and reports any suspicious behavior or suspected fraud activity.
* Completes all required training and compliance modules.
* Treats all co-workers and members with respect.
* Supports and participates in continuous improvement activities.
* Represents the Credit Union in a positive and ...
....Read more...
Type: Permanent Location: Huntington Beach, US-CA
Salary / Rate: Not Specified
Posted: 2023-12-01 07:05:26
-
McNaughton-McKay Electric Company
CAP (Customer Alliance Program) Specialist
The CAP Specialist manages all CAP logistical operations and communications and leads the implementation team at new accounts.
Key Responsibilities:
* Independently manages time and schedule between all in-scope branches and accounts
* Maintains all CAP logistics operations such as:
+ Cart, shelf & bin inventory
+ CAP Process improvement plans at existing accounts
* Provides CAP application and product knowledge to successfully market CAP business to Customer
* Maintains constant communication with Account Managers (status of the account, projects, problems)
* Communicates through various channels (in person, written, e-mail, telephone with the customer and internal departments (sales, inside sales, warehouse, purchasing, etc.) in a professional and courteous manner.
* Inventory analysis and review on-site at CAP Customer locations when necessary
* Plans the physical set-up of new CAP accounts
* Responsible for managing and executing the initial reorganization project including:
+ The physical movement of inventory
+ Shelf set-up
+ Data collection
+ Part number cross reference research
+ Creation of labels
+ The labeling of bins and shelves
* Understand and abide by Customer’s Safety Rules and Procedures at various locations
* Interfaces with the Coordinators to cover vacation and sick time, which will require travel to other branch accounts and possible overnight stays.
* Pursues new business opportunities by monitoring items supplied by competitors and determining the ability to convert items to Mc-Mc products.
Other business getting activities such as repair, tools, circuit boards.
* Maintains delivery vehicle and coordinates necessary repairs and maintenance.
* Assists in creating, implementing and revising work procedures and instructions.
* Delivers quality effort to CAP program
Knowledge/Skills/Abilities:
* High School diploma required; Bachelor’s degree preferred or demonstrated progression toward degree completion.
* Strong knowledge of inventory management systems, preferably Nexiant.
* Extensive Knowledge of electrical distribution industry and associated product lines
* Knowledge of order processing and purchasing processes.
* Working knowledge of MS Office products including Excel and Word.
* Must possess excellent communication, customer service, problem-solving and time management skills and have the ability to work independently.
* Must possess valid Drivers license with a good driving record.
This position’s office environment varies based on the day, between a normal office, warehouse and/or factory environment.
EEO/AA/M/F/Vet/Disability Employer
The above statements are intended to describe the essential functions and related requirements of persons as...
....Read more...
Type: Permanent Location: MADISON HEIGHTS, US-MI
Salary / Rate: Not Specified
Posted: 2023-12-01 07:03:11
-
Jsme globální společností s pobočkami ve více než 220 zemích a teritoriích světa, za každým z mnoha našich zákazníků a zaměstnanců vidíme jejich konkrétní příběhy a přání.
Jaký příběh napíšeš ty?
Jsi absolvent a hledáš uplatnění na dohodu o pracovní činnosti? Máš prozatím méně pracovních zkušeností a na pohovorech tě odmítají? My ti šanci dáme! Pojď pracovat pro zákaznický servis DHL.
CO BUDE NÁPLNÍ TVÉ PRÁCE?
* Chodit do práce s úsměvem (i ten je v telefonu poznat).
* Ochotně pomáhat našim zákazníkům při řešení jejich požadavků (např.
zpracování objednávek/poskytování informací).
* Neustále na sobě pracovat, abys udržel/a krok s jejich nároky.
* Neměla by tě zaskočit ani angličtina pro práci v interních systémech i na telefonu s klienty.
* Nemusíš mít roky zkušeností z předchozích firem, vše tě rádi naučíme.
V DHL TI NABÍDNEME:
* Spolupráci na dohodu o pracovní činnosti.
* Příspěvek na stravování v hodnotě 45,- Kč/den (stravenkový paušál do mzdy).
* Cafeterii s pravidelnými měsíčními příspěvky zaměstnavatele.
* Příspěvek na studium jazyků po zkušební době.
* Multisport kartu s příspěvkem zaměstnavatele.
* Slevy u našich partnerů (výhodné tarify volání, nákupy, cestování).
* Sleva na zaměstnanecké zásilky, a to jak exportní, tak importní.
* Společné firemní akce a teambuildingy.
* Možnost profesního růstu a vzdělávání.
* Firemní kulturu, která své úspěchy staví na motivovaných zaměstnancích a aktivně se podílí na společenské odpovědnosti.
Máš zájem ucházet se o uvedenou pozici? Pak neváhej a ozvi se našemu HR týmu.
Přihlášení a zaslání CV je nutné prostřednictvím formuláře na této straně, případné dotazy spojené s registrací zasílej na adresu prace@dhl.com.
Ozveme se zpět v nejbližších dnech.
....Read more...
Type: Permanent Location: Olomouc, CZ-71
Salary / Rate: Not Specified
Posted: 2023-11-30 07:04:45
-
Ott Scientific
The Ott Scientific family of companies comprises Polysciences, Bangs Laboratories, and Ethos Biosciences.
Together, we bring the whole of our experience with best-in-class facilities and scientific, technical, analytical, and manufacturing capabilities to serve customers around the globe.
We deliver highly specialized products and services that support scientific discovery and innovations.
Ethos Biosciences
At Ethos Biosciences, we are a contract development and manufacturing organization (CDMO) that offers private label manufacturing to many of the biggest life science and diagnostic companies around the world.
Our core competencies are immunoassays (ELISA/Lateral Flow) as well as specialty and high volume diagnostic stains, buffers, and reagents.
Our laboratories, manufacturing suites, and warehouse areas are purpose built to accommodate these specialty manufacturing and development operations.
We occupy a newly built, state of the art, 126,000ft^2 stand-alone building in Logan Township, NJ.
Proud to be part of Greater Philadelphia, we are 25 miles from Cherry Hill, NJ, 25 miles from Villanova, PA, and 16 miles from Wilmington, DE.
Our processes are governed by an ISO 13485/FDA 820 Medical Device certified quality management system (QMS).
We exist to drive healthcare innovation by providing diagnostic tools for scientists and practitioners.
Everyday we design, develop, and manufacturing diagnostic products that are accurate, repeatable, and easy to use.
Our vision is to provide gold standard assays for novel biomarkers and critical reagents to institutions pioneering biomedical research and practice.
Position Overview:
We are seeking a dynamic and experienced Customer Service Manager to join our team.
The Customer Service Manager will play a pivotal role in ensuring our customers have a seamless and satisfying experience when interacting with our company.
The successful candidate will lead our customer service team and drive continuous improvement in customer satisfaction.
If you are passionate about delivering exceptional service, have strong leadership skills, and a background in the life sciences, we want to hear from you.
Key Responsibilities:
* Leadership: Lead and motivate the customer service team, providing coaching, training, and guidance to ensure they deliver the highest level of customer support.
* Customer Experience: Implement and maintain best practices to enhance the customer experience, ensuring timely responses to inquiries, issue resolution, and a high level of customer satisfaction.
* Quality Assurance: Develop and maintain quality standards for interactions with customers, ensuring that the team consistently meets or exceeds performance metrics.
* Team Development: Recruit, train, and develop customer service representatives, fostering a culture of continuous improvement and professionalism.
* Process Improvement: Identify areas for process optimization and recommend improvem...
....Read more...
Type: Permanent Location: Logan Township, US-NJ
Salary / Rate: Not Specified
Posted: 2023-11-30 07:04:44
-
Essential Duties and Responsibilities include the following.
Any one position may not include all of the listed duties, nor do all of the listed examples include all tasks which may be found in positions within this classification.
* Coordinate with customers to schedule preventative maintenance work and balance available openings with technician work schedule.
* Perform WheelTime service functions for all on-highway repairs.
* Maintain strong knowledge of United Engines’ products and services.
* Maintain a position of trust by keeping all customer business confidential.
* Show strength in understanding the needs and challenges of the customer and be able to solve complex problems.
* Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or satisfaction issues.
* Provide excellent customer service experience to ensure return for additional business.
* Interact with customers in a professional manner at all times.
* Advise customers of the repairs and provide a quote.
* Verify multiple manufacture warranties and maintain warranty criteria.
* Maintain multiple data entry systems.
* Communicate effectively with employees supervised, management, vendors and customers.
* Perform on call duties and weekend calls as needed.
* Maintain a strong, personal commitment to the safety culture.
* All other duties as assigned.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
* Exhibits efficiency in problem solving by identifying and resolving problems in a timely manner to best meet customer needs.
* Display knowledge of skill sets for employees supervised and capability to utilize that knowledge to make job assignments.
* Commitment to a standard of excellence in customer service by responding promptly to customer needs and soliciting customer feedback to improve service.
* Shows superior written and oral communication skills, speaks clearly and persuasively in positive or negative situations and responds well to questions.
* Contributes to building a positive team environment through commitment, respect and communication.
* Demonstrates professionalism by acting with integrity, high moral standards and personal accountability.
* Shows organizational support by consistently following policy and procedures.
* Measures self against standard of excellence and motivates self to continually achieve.
* Shows adaptability by effectively responding to frequent change, delays, or unexpected events.
* Exhibits superior dependability by consistently arriving to work on time and as scheduled.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements ...
....Read more...
Type: Permanent Location: Shreveport, US-LA
Salary / Rate: Not Specified
Posted: 2023-11-30 07:04:38
-
Ott Scientific
The Ott Scientific family of companies comprises Polysciences, Bangs Laboratories, and Ethos Biosciences.
Together, we bring the whole of our experience with best-in-class facilities and scientific, technical, analytical, and manufacturing capabilities to serve customers around the globe.
We deliver highly specialized products and services that support scientific discovery and innovations.
Ethos Biosciences
At Ethos Biosciences, we are a contract development and manufacturing organization (CDMO) that offers private label manufacturing to many of the biggest life science and diagnostic companies around the world.
Our core competencies are immunoassays (ELISA/Lateral Flow) as well as specialty and high volume diagnostic stains, buffers, and reagents.
Our laboratories, manufacturing suites, and warehouse areas are purpose built to accommodate these specialty manufacturing and development operations.
We occupy a newly built, state of the art, 126,000ft^2 stand-alone building in Logan Township, NJ.
Proud to be part of Greater Philadelphia, we are 25 miles from Cherry Hill, NJ, 25 miles from Villanova, PA, and 16 miles from Wilmington, DE.
Our processes are governed by an ISO 13485/FDA 820 Medical Device certified quality management system (QMS).
We exist to drive healthcare innovation by providing diagnostic tools for scientists and practitioners.
Everyday we design, develop, and manufacturing diagnostic products that are accurate, repeatable, and easy to use.
Our vision is to provide gold standard assays for novel biomarkers and critical reagents to institutions pioneering biomedical research and practice.
Responsibilities: The customer service & sales representative is a direct liaison between Ethos Biosciences and our customers.
This position is responsible for providing delightful service to our customers that is rooted in our core values of being humble, dedicated, smart, supportive, and reliable.
This position has two main responsibilities, the first being taking orders and ensuring satisfactory delivery to customers.
Second, liasoning between the sales function and our customers to assist the sales staff in growing the business.
It is required for this position to be on-site Monday-Friday 8:00am - 4:30pm.
* Manage incoming and outgoing customer communication through phone, email and our CRM system
* Data entry and management of customer documentation: orders, pick tickets, invoices, etc.
* Investigate customer's problems and complaints, and coordinate responses from relevant Ethos personnel: quality, technical service, etc.
* Respond to inbound sales inquiries through phone, email, website and Hubspot (CRM)
* Oversee the onboarding of new customer accounts and maintain up-to-date customer contact information in ERP and CRM systems
* Oversee product exchanges, returns and credit process
* Obtain key customer forecasts and review backorders and future out of stock items
* Conduct onl...
....Read more...
Type: Permanent Location: Logan Township, US-NJ
Salary / Rate: Not Specified
Posted: 2023-11-30 07:04:36
-
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.
Distinguished as No.
1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.
Our culture is about personal commitment – to our business, to each other and to our global communities.
DHL is dedicated to being a great place to work.
In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
*
*
*
* An updated resume must be submitted for consideration
*
*
*
*
Start YOUR career with DHL today…
DHL is currently hiring for a Service Agent.
Operation Agents provide operational management and support at service center location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments.
This position will also ensures compliance with safety, security, regulatory, and company policies.
Key Responsibilities:
* Provides customer service, sales and operational support for the Service Center
* Answers phone and greets visitors
* Resolves billing problems in relation to the Service Center
* Researches shipment tracking requests and provides feedback; attempts to resolve misplaced shipments
* Communicates with Sales/Service to resolve customer problems
* Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter payments
* Dispatches pick-up and delivery information in a timely and efficient manner; arranges daily pick-up schedules
* May process or prepare import/export documentation and assist in the customs clearance process in some markets
Skills & Qualifications:
* High School Degree or Equivalent required
* Previous experience in customer service/support or related field
* Strong Communication Skills (both oral and written)
* Proficient in Microsoft Office Products (Outlook, Excel, Word)
* Must pass FAA, TSA, and CBP background and security checks to acquire a SIDA badge to work
Physical Requirements:
* Must be able to lift up to seventy (70) lbs.
occasionally
* Must be able to lift forty (40) lbs.
frequently
* Must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly
Employee Benefits & Incentives
DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey.
The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:
* Competitive Pay
* Bonus/Incentive Programs
* Retirement Savings – 401K with company match
* Medical, Dental, Vision, well-being programs
* Tuition Reimbursement
* Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
* Paid Leave
* Employee Discount Program
* Employee Assistance & Work Life Program
* Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2023-11-30 07:02:51
-
Your Job
DarkVision, a Koch Engineered Solutions company, is seeking a Service Delivery Team Lead to join our fast-growing organization.
You will manage a team of around eight to ten Data Imaging Analysts producing client deliverables, such as asset condition inspection reports.
Your overarching role is to ensure that your team is reliably delivering a high quality of work on-time, while partnering with multiple groups within the organization to grow our service offerings and improve our existing operations.
As the ideal candidate, you will come with experience managing a group of technical knowledge workers to deliver time sensitive mission critical client deliverables within a dynamic entrepreneurial environment.
In addition to excellence in day-to-day team operations management, you bring passion and expertise for process improvement and challenging the status quo.
Our Team
DarkVision uses state-of-the-art proprietary acoustic imaging technologies to provide asset inspection services to industrial clients.
Our Data Analysis teams meticulously analyze massive ultrasound datasets using our 3D data visualization software, resulting in critical insights that enable our clients to make data-informed decisions on the operations and maintenance of multi-million-dollar energy infrastructure assets.
With our rapid growth, the workflow and technologies relied upon by our Data Analysis teams frequently require re-evaluation and adjustment to ensure we continue to meet and exceed the expectations of our clients.
What You Will Do
* Learn the delivery standards and workflow processes for your assigned product line(s).
* Regularly check in with team members to assess capacity and remove roadblocks or inefficiencies
* Through frequent 1:1 meetings, track team members' progression in their role, deliver constructive feedback, and ensure they receive proper recognition for their work while building a roadmap for their career development
* Facilitate communication between your team and other teams and upper management
* Ensure employees are aligned with the company Vision, and that the goals and direction of the team help drive achievement of the Vision
* Facilitate the improvement of workflow procedures and best practices; seek out new solutions, seek feedback, and investigate and implement improvement opportunities
* Review projects assigned to analysts on your team; you are responsible for the content and delivery of projects
* Partner with recruiting and other team leads to recruit and evaluate candidates; a high volume of growth and hiring is expected
* Make informed recommendations for hiring, raises/promotions, performance management, and further training
* Set project deadlines, assign project leads, and manage follow-up requests
* Forecast team capacity vs.
projected projects, offering transparency to stakeholders
Who You Are (Basic Qualifications)
* Experience managing a team produci...
....Read more...
Type: Permanent Location: Vancouver, CA-BC
Salary / Rate: Not Specified
Posted: 2023-11-30 07:01:34
