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Location: Onsite in Spartanburg, SC
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Spartanburg, SC.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
* 2+ years customer service or operational experience in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply chain, logistics, commercial opera...
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Type: Permanent Location: Spartanburg, US-SC
Salary / Rate: Not Specified
Posted: 2026-08-08 09:29:38
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Make a Difference
At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Texas
Hourly Rate: $14.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Texas
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t ...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-08 09:03:05
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Buckingham Companies, part of the LJP Waste Solutions family, is committed to environmental responsibility and sustainable waste management practices.
As an LJP company, we are proud to be part of a zero-landfill initiative thats redefining the future of waste.
Were looking for team members who take pride in their work, value strong customer service, and want to be part of a growing organization with a strong community focus.
The Customer Service Representative is responsible for taking customer calls, scheduling service requests, and creating and dispatching work orders.
This role plays a key part in ensuring customers receive prompt, courteous, and accurate service.
The representative also assists with walk-ins from other hauling companies and the public and performs general office tasks including data entry and email correspondence.
This position is essential to maintaining the high level of customer care that Buckingham Companies is known for.
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Type: Permanent Location: Prior Lake, US-MN
Salary / Rate: Not Specified
Posted: 2026-08-08 09:01:13
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About CORE
CORE Electric Cooperative is the largest member-owned electric distribution cooperative in Colorado dedicated to providing reliable, affordable, clean, and safe electric service to our communities.
With a commitment to innovation and member satisfaction, we strive to meet the evolving needs of our members while maintaining the highest standards of service excellence.
Job Summary
Responsible to the Member Services Supervisor for performing duties related to phone and electronic interactions with CORE members that include opening and handling member accounts, educating members on available programs, and addressing member complaints, inquiries, and requests.
Essential Duties and Responsibilities
* Receives and resolves omni-channel member contacts, including phone and electronic inquiries, while maintaining consistent queue availability.
* Completes account creation at existing locations, account updates, payment options, program enrollments, inquiries, and information requests accurately and efficiently in accordance with departmental procedures, regulations, and tariffs, routing contacts to other departments only when necessary.
* Fields member complaints and concerns and offers reasonable solutions before escalating contacts or transferring to another department.
* Verifies member identity according to department standards before releasing account-specific information.
* Educates members on existing programs and solutions to best meet their specific needs.
Tailors the member experience to each interaction.
* Maintains complete and accurate documentation on all calls/contacts.
* Actively promotes first contact resolution by proactively responding to member issues by clarifying the member’s issue, determining the cause of the issue, selecting the best solution, and implementing the solution themselves or contacting the correct department for completion.
* Member inquiries vary in complexity.
Task difficulty will progress as levels increase.
Methods and procedures are defined but judgment may be required to apply them to work. Work is routine and tasks are directly related.
* Performs other duties as directed by leadership.
Minimum Qualifications of Position
* High school diploma or equivalent certificate required.
* One or more years of practical equivalent experience in member/customer service is required.
This could include answering phone calls, chat conversations, electronic correspondence and order creation, and handling member accounts.
* Ability to work with a multi-screen, multi-application computer system.
* Competent with Microsoft Office: Excel, Word, Outlook, Teams.
* Proficient with general office equipment.
Level I
Applies basic skills while developing some advanced skills in the above tasks; generally works under close supervision; has limited experience and work is performed within specific limits of department procedures.
Level II
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Type: Permanent Location: Sedalia, US-CO
Salary / Rate: 21.635
Posted: 2026-08-08 08:54:49
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Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers,to improve sales, support all site operations to maximize profits, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.
Position Summary: Maximize customer satisfaction, perform cleaning duties, stock and handle products, perform cash handling and register operation duties.
Job Responsibilities: Maximize Customer Satisfaction and Sales Improvement Provide quick, friendly serviceSuggest additional and promotional items, optimize time of self to ensure Customer Service Plus OneHandle customer's questions, complaints, and returns quickly and appropriately or refer to ManagementPromote the use and benefits of the QD Card Cash Handling/Reporting and Register Operations Perform shift and daily opening/closing activities as instructed/use of checklistPerform duties and follow policy on cash handling/reportingEnsure sales are recorded and cash is secure and accounted for as per policyEnsure alcohol/tobacco/lottery and lotto sales are appropriately handled Safety and Security Ensure internal and external store areas are kept free of safety hazardsCorrect and report any safety or security violations, concerns, etc.
Receiving, Stocking and Handling Products Face stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higherEnsure proper rotation of productsRemove out-dates, damaged, and spoiled productsReceive and check-in deliveries, lifting and organizing containers weighing up to 50 poundsVerify accuracy by comparing shipment to written order and report discrepancies in deliveries.Verify shelf tags (accurate, readable)Maintain storeroom and cooler stock neatly and orderlyLift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside)Serve and prepare ice cream cones/cupsPrepare and package hot food for customers purchase if applicable Lift and count returnable bottles and cans, stack neatly in designated areaHandle open products appropriately and according to health regulations Cooperate with other stores and company personnel Demonstrate respect for employees and the companyReport to work as scheduled and in appropriate company uniformFollow through on assigned tasks, demonstrate urgency in getting things doneComplete training assignmentsMaintain confidentiality of store personnel and operationsSign in and out using time and attendance systemKnow and follow policies and procedures Education/Experience High School diploma or equivalent preferredRetail Customer Service experience preferred Training Must complete the following within 60 days of hire New Employee OrientationNew Employee ChecklistRTO (Ready Training on-line)CSR SecurityMust have...
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Type: Permanent Location: Lansing, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-08 08:48:03
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Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers,to improve sales, support all site operations to maximize profits, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.
Position Summary: Maximize customer satisfaction, perform cleaning duties, stock and handle products, perform cash handling and register operation duties.
Job Responsibilities: Maximize Customer Satisfaction and Sales Improvement Provide quick, friendly serviceSuggest additional and promotional items, optimize time of self to ensure Customer Service Plus OneHandle customer's questions, complaints, and returns quickly and appropriately or refer to ManagementPromote the use and benefits of the QD Card Cash Handling/Reporting and Register Operations Perform shift and daily opening/closing activities as instructed/use of checklistPerform duties and follow policy on cash handling/reportingEnsure sales are recorded and cash is secure and accounted for as per policyEnsure alcohol/tobacco/lottery and lotto sales are appropriately handled Safety and Security Ensure internal and external store areas are kept free of safety hazardsCorrect and report any safety or security violations, concerns, etc.
Receiving, Stocking and Handling Products Face stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higherEnsure proper rotation of productsRemove out-dates, damaged, and spoiled productsReceive and check-in deliveries, lifting and organizing containers weighing up to 50 poundsVerify accuracy by comparing shipment to written order and report discrepancies in deliveries.Verify shelf tags (accurate, readable)Maintain storeroom and cooler stock neatly and orderlyLift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside)Serve and prepare ice cream cones/cupsPrepare and package hot food for customers purchase if applicable Lift and count returnable bottles and cans, stack neatly in designated areaHandle open products appropriately and according to health regulations Cooperate with other stores and company personnel Demonstrate respect for employees and the companyReport to work as scheduled and in appropriate company uniformFollow through on assigned tasks, demonstrate urgency in getting things doneComplete training assignmentsMaintain confidentiality of store personnel and operationsSign in and out using time and attendance systemKnow and follow policies and procedures Education/Experience High School diploma or equivalent preferredRetail Customer Service experience preferred Training Must complete the following within 60 days of hire New Employee OrientationNew Employee ChecklistRTO (Ready Training on-line)CSR SecurityMust have...
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Type: Permanent Location: Lansing, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-07 08:49:47
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SUMMARY The Customer Service (Call Center) Representative is responsible for interfacing with customers on the phone and through e-mail interactions.
The Customer Service Representative develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
NOTE: This position is onsite, in-person at our Coatesville, PA headquarters, located across from the Chester County Airport with easy access to express Route 30.
This position is required to be on-site Monday-Friday, 5 days a week from 8:00am-5:00pm with an hour unpaid lunch.
Duties/Responsibilities: Portraying a positive company image and engaging in professional and friendly communications with customersCoordinate special projects assigned to the call center.Track and report daily progress numbers for each project.
Monitors social media posts and responds to all customer service-related posts.Processing orders by mail, telephone, fax, email, or other employeesActively listening to customer needs and inquiries to determine appropriate service actionsAssisting colleagues and other employees with administrative dutiesBeing primarily responsible for answering telephones, handling customer transactions, and performing other clerical dutiesReferring any customer questions regarding products or services to the appropriate personEstablishing and maintaining customer profiles and initializing claim formsPerforming accurate company-required recordkeepingEfficiently and correctly corresponding with vendors and other departmentsResolving customer problems, such as shipping or invoicing problems, etc.Informing customers of prices, shipping dates, anticipated delays and any additional information needed by customer; printing shipment documents; recording or filing copy of order receivedFollowing-up on orders to ensure delivery by specified datesPreparing receipts and shipping documentsPerforming other duties as assignedAttend department meetings to share experiences and learn from each other.Maintain current knowledge of products, programs, processes and policies
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Type: Permanent Location: Coatesville, US-PA
Salary / Rate: Not Specified
Posted: 2026-08-07 08:48:24
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Customer Service Representative - Scherzinger Pest Control Pay: $17.70/hr + Sales CommissionJob Type: Full-Time Hiring Now! We're looking for a customer-focused, upbeat representative to handle inbound calls, schedule pest control services, and help customers choose the right treatment plan.
If you enjoy helping people and earning extra through commissions, this role is for you! Responsibilities: Answer calls/emails and schedule service appointments Provide service and pricing information Process payments & update customer accounts Earn commission on service plan sales Qualifications: Strong communication & customer service skills Comfortable multitasking in a fast-paced environment Prior call center or service experience is a plus Benefits: $17.70/hr starting pay Sales commission opportunities PTO & benefits Apply today to join an established & growing, customer-friendly pest control team!
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Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-07 08:45:55
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Lithonia, US-GA
Salary / Rate: Not Specified
Posted: 2026-08-06 09:17:28
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SUMMARY Provides service and information to current and prospective members through positive communication.
ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following.
Other duties may be assigned.
Promotes and incorporates the YMCA five core values into all activities.Answers inquiries and provides information on YMCA membership and programs.Provides prompt and courteous customer service to current and prospective members and guests in the Y and on the phone, contributing to member retention.Builds relationships with members; helps members connect with one another and the YMCA.Responds to and resolves members concerns.Enrolls new members and processes membership applications.Registers members and participants in classes and programs.Conducts interviews and/or tours of facility responsive to the needs of the prospective members; sells memberships.Implements procedures pertinent to the effective and efficient operation of the Membership Department.
Ensures compliance with membership policies and procedures.Report suspicious and inappropriate behaviors and policy violations.Follows mandated abuse and incident reporting requirements.Meet timelines and deadlines related to supporting systems and employee compliance.
Example includes but are not limited to Kronos Workforce Ready for review and approval of time sheets.Attends staff meetings and trainings as required.Other duties as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
YMCA Culture & Cause Expectations Our mission and core values are brought to life by our culture.
Its who are, who we aspire to be and how we show up every day.
We are cause-driven.
We dont just show up, we show up with purpose.
As a cause driven leader you are expected to be: Welcoming-Accept neighbors eagerly, warmly, hospitably, and as equal participants.
Nurturing-To care for, support, and help develop through encouragement.
Hopeful-Take an optimistic or positive view of future outcomes.
Determined-To devote full strength and concentrated attention to the cause.
GenuineTo be honest and open in relationships with others.
YMCA Competencies (Leader): Mission Advancement:Accepts and demonstrates the Ys values.
Demonstrates a desire to serve others and fulfill community needs.
Recruits volunteers and builds effective, supportive working relationships with them.
Supports fund-raising.
Collaboration:Works effectively with people of different backgrounds, abilities, opinions, and perceptions.
Builds rapport and relates well to others.
Seeks first to understand the other persons point of view, and remains calm in challenging situations.
Listens for understanding and meaning; speaks and writes effectively.
Takes initiative to assist in developing others.
Operational Effectiveness:Makes sound judgments, ...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-06 09:16:43
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Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* 0-2 years
* High school/Equivalent
* Kno...
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Type: Permanent Location: Butte, US-MT
Salary / Rate: Not Specified
Posted: 2026-08-06 09:14:11
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Job ID: 527380
Tilcon Connecticut Inc., a CRH company, has played a vital role in building infrastructure around our state, serving the market from 23 locations throughout Connecticut.
As a leading supplier of quality crushed stone, hot mix asphalt, and ready mix concrete, Tilcon Connecticut has supported the construction of superior roads, buildings and bridges.
The most respected name in the construction industry, from the quarry to the road, Tilcon Connecticut does it all!
Are you looking for opportunities and benefits of a large corporation with a small company feel? Then Tilcon Connecticut Inc.
and CRH is the company for you! If you're up for a rewarding challenge, we invite you to take the first step and apply today!
Position Overview
Tilcon Connecticut has an opening for an experienced Transportation Coordinator in our New Britain office.
This person will support the Transportation Manager in hired hauler contract execution, driver's payroll, directing calls, assisting with dispatch, and providing exceptional customer service.
This role will work closely with our Construction, Milling and Paving division.
The selected candidate will be required to work in a team environment with other co-workers and managers.
Our core values are safety, quality and integrity in everything we do.
All Tilcon Connecticut employees are expected to partner with associates and management of Tilcon Connecticut Inc.
to coordinate, support, and actively promote our safety processes.
The Transportaion Coordinator will report directly to the Transportation Manager and will comply with mandatory safety requirements and other functions of the team.
Key Responsibilities (Essential Duties and Functions)
* Send and organize hired hauler contracts
* Evaluate insurance certificates from hired haulers and track renewals
* Input haul ticket entries for payment
* Directing calls to dispatch and other necessary departments
* Investigating waiting and travel time submissions from hired haulers
* Assisting hired haulers with pay discrepancies and providing backup documentation as necessary
* Assuring all on site internal drivers OSHA cards are up to date
* Track driver route history and provide updates to transportation manager if anything looks out of the ordinary
* Submit internal drivers' timecards
* Complete various evaluations in excel as needed (pay rate adjustments by job, hired hauler no show/break downs, trucks requested vs.
assigned, etc.)
* Dispatching - must be able to complete dispatch duties for support as needed
* Scheduling of internal and external haulers
* Communicating unordinary job site conditions and the correct start address
* Exceptional problem-solving ability (truck break downs, job site delays, call outs, etc.)
* Proficiency in utilizing our Transportation management System to dispatch trucks and track route history
* Maintain necessary records and documentation
Qu...
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Type: Permanent Location: New Britain, US-CT
Salary / Rate: Not Specified
Posted: 2026-08-06 08:43:56
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Company Overview FHC has been a national leader for over two decades, providing contact center, financial recovery, loan servicing, and business process outsourcing (BPO) solutions.
As an industry leader, we proudly support clients across higher education, government, financial services, healthcare, telecommunications, and utilities.
Were hiring part-time Contact Center Representative's for an exciting opportunity supporting a state-wide program.
This role offers the chance to make a meaningful impact while working in a professional, fast-paced environment.
Project Hours of Operation: Monday Friday, (7:00 AM PST- 6:00 PM PST) 4 hour shifts approximately 20 hours per week.
Essential Functions Receive high volume in-bound calls and assist customers with starting/stopping/transferring serviceRespond to incoming calls from customers in a professional and courteous manner.Occasional out-bound calls for verification purposesDocument interactions in the system accurately and efficiently through data entry.Research and resolve customer questions and issues using online tools and systemsOperate multiple applications, databases, and computer programsAssist customers with setting up payment arrangements, budget billing and processing paymentsGuide customers in setting up and accessing their online accounts.Assist customers with reviewing and disputing invoices accurately.Investigate billing discrepancies and reconcile credits, payments, and account balances as needed.Maintain confidentiality of sensitive information in compliance with regulations.
Competencies Basic to intermediate knowledge of utility regulatory requirements, codes, and operations needed to prioritize and oversee customer interactions.
Demonstrated ability to learn and apply organizational structures, policies, procedures, processes, and department-specific requirements.
Ability to interact professionally with internal and external employees and customers to answer questions and resolve issues with tact and diplomacy.
Ability to handle sensitive and confidential information in compliance with PCI requirements and Personally Identifiable Information (PII) policies.
Proven success working in a customer service environment, including the ability to:Focus on tasks and follow established proceduresApply procedures in the correct sequenceMake decisions with limited informationWork effectively within a structured team environment Knowledge of utility industry processes, including: Issuing meter and service orders for inspections and adjustmentsReviewing credit information to determine security requirements and financing eligibilityResponding to billing and account inquiries, including high bills, payment history, credit tracing, and rate applicationsDetermining appropriate actions for open and closed service accountsMeeting established quality and productivity standardsFollowing Customer and Emergency Contact Center protocols for gas odor complaints and emergency situations Ability to report o...
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Type: Permanent Location: North Andover, US-MA
Salary / Rate: Not Specified
Posted: 2026-08-05 09:43:58
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Company Overview FHC has been a national leader for over two decades, providing contact center, financial recovery, loan servicing, and business process outsourcing (BPO) solutions.
As an industry leader, we proudly support clients across higher education, government, financial services, healthcare, telecommunications, and utilities.
Were hiring exceptional Contact Center Representative's for an exciting opportunity supporting a state-wide program.
This role offers the chance to make a meaningful impact while working in a professional, fast-paced environment.
Project Hours of Operation: Monday Friday, 10:00 AM 9:00 PM EST (7:00 AM PST- 6:00 PM PST) Essential Functions Receive high volume in-bound calls and assist customers with starting/stopping/transferring serviceRespond to incoming calls from customers in a professional and courteous manner.Occasional out-bound calls for verification purposesDocument interactions in the system accurately and efficiently through data entry.Research and resolve customer questions and issues using online tools and systemsOperate multiple applications, databases, and computer programsAssist customers with setting up payment arrangements, budget billing and processing paymentsGuide customers in setting up and accessing their online accounts.Assist customers with reviewing and disputing invoices accurately.Investigate billing discrepancies and reconcile credits, payments, and account balances as needed.
Maintain confidentiality of sensitive information in compliance with regulations.
Competencies Basic to intermediate knowledge of utility regulatory requirements, codes, and operations needed to prioritize and oversee customer interactions.
Demonstrated ability to learn and apply organizational structures, policies, procedures, processes, and department-specific requirements.
Ability to interact professionally with internal and external employees and customers to answer questions and resolve issues with tact and diplomacy.
Ability to handle sensitive and confidential information in compliance with PCI requirements and Personally Identifiable Information (PII) policies.
Proven success working in a customer service environment, including the ability to:Focus on tasks and follow established proceduresApply procedures in the correct sequenceMake decisions with limited informationWork effectively within a structured team environment Knowledge of utility industry processes, including: Issuing meter and service orders for inspections and adjustmentsReviewing credit information to determine security requirements and financing eligibilityResponding to billing and account inquiries, including high bills, payment history, credit tracing, and rate applicationsDetermining appropriate actions for open and closed service accountsMeeting established quality and productivity standardsFollowing Customer and Emergency Contact Center protocols for gas odor complaints and emergency situations Ability to report on operational directive...
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Type: Permanent Location: North Andover, US-MA
Salary / Rate: Not Specified
Posted: 2026-08-05 09:40:23
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Make a Difference
At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
What will your job look like?
The Customer Service Representative (CSR) handles incoming calls received via an automated call distribution (ACD) system, regarding scheduling of non-emergent transportation and all other details of customer trips. The CSR is the front-line representative of the Company.
Service: Kern Transit
Location: Bakersfield, CA
Starting Pay Rate: $22.00
What You’ll Do (Essential Functions)
* Participate in an extensive paid training program encompassing areas of customer service, computer applications, policy and procedure
* Manage inbound calls from our members to verify eligibility and coordinate non-emergent transportation utilizing company systems
* Listen and obtain information from callers in a professional, systematic and organized manner
* Acquire and maintain in-depth knowledge of, and adhere to, established Protocols and Procedures
* Assume responsibility for self-development and career progression
* Maintain flexibility in efforts to provide quality service to our members and help achieve business and operational goals
* Maintain acceptable abandoned call rates, average handle time, productivity percentage, and attendance; as outlined by company standards
* May be required to work weekends and/or holidays, as needed
* Maintain confidential information standards within a fast paced environment
* Relate to a diversity of requests
* Identify with customer needs and circumstances
* Tactfully question and obtain necessary information
* Recognize, handle and refer situations of an emergent nature
What We’re Looking For (Knowledge, Skills & Abilities)
Qualifications
* High School Diploma or G.E.D.
* Previous experience working in a customer service call center, preferred
* Customer service experience
* Knowledge Microsoft Outlook and Microsoft Word
* Exemplary communication and phone skills
* Ability to maintain high level of confidentiality
* Regular attendance is required
*
What’s in it for you
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Tuition Reimbursement
* Perks Discount Program
* Leadership Mentoring Opportunities
Equal Opportunity Employer: MTM Transit is an equal opportunity employer. MTM Transit considers qualified candidates with a criminal history in a manner consistent with the requ...
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Type: Permanent Location: Bakersfield, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-05 09:28:09
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What Will Your Job Look Like?
The primary job function of the Regional Care Coordinator is to manage the member’s experience, once trip intake is completed, through the completion of transportation.
The members that this role manages will be determined by corporate guidelines and regional leadership.
The Regional Care Coordinator will be responsible for trip monitoring, trip recovery, templating, problem solving, updating customer notes, outbound calls to members/providers/facilities to confirm/correct/verify trip information, member education, and ensuring successful trip outcomes.
This position is a hybrid role requiring 3 days a week on-site.
Address: 105 Roanoke St E, Blacksburg, VA 24060
What You’ll Do:
* Act as liaison and partner with health plan clients, members, and internal/external partners to coordinate a superior experience for members identified needing extra care
* Provide member support based on a population identified by the client or internal stakeholder
* Provide Trip monitoring/confirmations, trip recovery, templating, problem solving, calls to members/facilities/providers to confirm/verify/correct transportation, ensure trips accuracy prior to facility holiday changes and emergency trip mitigation during disaster situations
* Ensure excellent and professional written and/or oral communication, and a sincere personal commitment to promptness, reliability, and quality of work
* Maintain an impacted member list and provide follow ups to ensure the members got to and from their appointments safely and on time
* Document escalations and action plans in the appropriate intake systems
* Understand the Operations department to better service and care for both customers and fellow employees
* Process escalated trips in a timely manner to prevent complaints or a member service failure
* Report issues, unusual trip circumstances and/or inefficiencies of vendor operations to local or corporate leadership for prompt resolution
* Maintain a strong working understanding of MTM technology, portals and applications and how it applies NEMT services for members, transportation providers and medical facilities
* Demonstrate flexibility in assignments to better serve members and help MTM achieve its business and operational goals of reducing complaints, mitigating service failures, and removing barriers
* Adhere to policies and procedures and training
* Ensure compliance with assigned KPIs and contract requirements
* Adhering to all standard monthly development sessions such as monthly manager meetings (MMM) for documentations including Attendance, Performance and Adherence to schedules
* Ensure the documentation of internal complaints/grievances, the coordination of care coordination services, and the setting of reservations for select managed facilities and members
* Other duties as assigned
What You’ll need:
* High school diploma or G.E.D.
equ...
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Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-05 09:20:04
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The Opportunity (General Summary) Responsible for tracking and responding to customer issues and complaints.
Ensures reliable, high-quality technical support for customers.
This role combines deep platform knowledge with customer engagement, serving as an initial point of contact with the customer.
Support specialists work closely with support, engineering, product, and services teams to improve platform performance, customer satisfaction, and overall mission outcomes.
Key Responsibilities (Principal Duties and Accountabilities
*Essential Functions) Serve as the initial point of contact for complex technical, operational, and customer issues, ensuring timely resolution and clear communication with enterprise and government customers.Utilize existing support processes, service levels, and escalation paths to deliver consistent, high-quality support across all Vidterra platforms.
Suggest improvements for these resources and services to the Director of Customer Success & Support.Partner closely with support, engineering, product, and services teams to identify recurring issues, influence product improvements, and ensure support readiness for new releases and deployments.Act as a customer advocate, capturing feedback, usage trends, and operational challenges to help improve platform adoption, reliability, and customer satisfaction.
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-05 09:19:48
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote New Mexico
Hourly Rate: $16.50
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in New Mexico
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan wit...
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Type: Permanent Location: Albuquerque, US-NM
Salary / Rate: Not Specified
Posted: 2026-08-05 09:14:29
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Customer Service Associates help ensure visitors have a memorable visit at the GRPM through an efficient ticketing process, excellent customer service, and assistance with inquiries.
You will also be responsible for the daily operation of the ticketing desk, the Spillman Carousel, special exhibit galleries and more.
You will ensure visitors have the best experience possible.
This position receives daily tasks and guidance from the Customer Service Leads but directly reports to the Customer Service Manager.
FLSA Status: Part-Time/Hourly, Non-exempt Hours: Part-time up to 29.0 hrs/wk.
Weekdays, weekends, some evenings, and holidays are required.
Compensation: Starting at $15.40 per hour (.50 after 90 days and again after 1 year) This is a three-day-per-week position that requires availability for one or two weekend days (Saturday, Sunday, or both), depending on scheduling needs.
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Type: Permanent Location: Grand Rapids, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-05 09:13:46
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Description: In this role, you will be the first point of contact for our clients, helping ensure a seamless and positive experience.
You will assist clients in identifying the services they need, answer questions about their applications, and coordinate appointments with our technicians.
Responsibilities: Help identify what type of service our clients need Answer questions our clients may have about their specific applications Create a positive experience for our clients Schedule our clients appointments with our technicians Become knowledgeable of product line, basic functionality and warranties Answer client inquiries about equipment, service, maintenance, and billing requirements Schedule and work with tech team to ensure timely installment and servicing of equipment Prep daily paperwork Contact clients to inform of and schedule routine maintenance services Follow up on sales quotes provided by the field team as needed Research properties for address accuracy Perform other job-related duties as assigned.
Requirements Passionate about customer service Professional, flexible and detail oriented Proficient written and verbal communication skills Hands-on problem solver & be able to make sound decisions Self-motivated Multitasker Comfortable working in a team environment Qualifications & Skills: Comfortable in a fast-paced or high-pressure environment Proficient in Microsoft Office Products Effective conflict resolution and problem-solving skills Requires a High School diploma or equivalent
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Type: Permanent Location: Hartland, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-05 09:11:48
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The Director of Customer Engagement Compass is directly responsible for driving revenue growth, maintaining account retention, and accelerating adoption of Vidterra's COMPASS platform across a strategic defense customer.
Operating as a frontline sales leader and primary account owner, this role owns the end-to-end commercial strategy for the assigned accountfocusing on expanding current deployments, identifying new operational use cases, and embedding COMPASS across new and existing customer organizations.
This role combines hands-on pipeline execution, strategic relationship management, and solution positioning to shorten sales cycles, protect baseline revenue, and capture new expansion budget within customer programs.
Key Responsibilities (Principal Duties and Accountabilities
*Essential Functions) Account Growth & Go-to-Market Strategy Define and execute the assigned account plan to maintain current COMPASS implementations while identifying and closing land-and-expand revenue opportunities within the NTS portfolio.Identify priority customer organizations, programs of record, and tactical use cases (e.g., intel, ISR, edge operations) as entry points for expanded product adoption.Align sales motions with NTS top-line revenue targets, platform strategy, and long-term enterprise valuation objectives.
Frontline Sales Execution & Pipeline Acceleration Directly lead the sales cycle for Vidterra COMPASS initiatives across customer stakeholders, decision-makers, and acquisition officers.Leverage the broader NTS portfolio when opportunities arise and customer requirements extend beyond COMPASS, bringing in additional NTS solutions and capture resources to deliver a complete capability set.Deploy tailored playbooks, ROI frameworks, competitive positioning, and objection-handling strategies specific to government procurement and operational dynamics.
Customer Engagement & Deal Execution Serve as the primary commercial and product SME for COMPASS and Vidterra capabilities in customer meetings, live demonstrations, and technical briefings.Architect complex, strategic deals by shaping high-value propositions tailored to specific customer mission outcomes and operational requirements.Accelerate deal velocity by translating raw technical capabilities into clear, mission-critical operational and business results.
Product Positioning & Portfolio Integration Drive integrated solution sales by positioning Vidterra COMPASS alongside complementary NTS and third-party partner technologies to increase overall deal size and account retention.Gather real-time field intelligence and user feedback from customer stakeholders to inform product roadmaps and defend against competitive threats.Build strong partner and channel alignments within the defense ecosystem to streamline procurement vehicles and expand sales reach within the assigned customer organization.
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-05 08:58:27
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Stone Mountain, US-GA
Salary / Rate: Not Specified
Posted: 2026-08-04 09:14:22
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Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* 0-2 years
* High school/Equivalent
* Kno...
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Type: Permanent Location: Missoula, US-MT
Salary / Rate: Not Specified
Posted: 2026-08-04 09:10:58
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Georgia-Pacific is currently seeking a Customer Service Manager for our corrugated packaging Sheet Feeder plant in West Chester, OH.
The Customer Service Manager will be responsible for leading and providing direction to a team of Customer Service professionals that support the Sheet Feeder region.
The Customer Service Manager is responsible for the optimization of the order fulfillment processes by functioning as a liaison between customers, sales, customer service, operations, and logistics partners, thereby ensuring our customers' satisfaction.
The Customer Service Manager is a key member of the Sheet Feeder leadership team and interacts with cross-functional groups to enhance our customers' experience and achieve business goals.
O ur Team
Digital printing is transforming packaging by enabling greater flexibility, speed, and customization, and Georgia-Pacific Corrugated is a leader in wide-web digital printing within the North American corrugated packaging industry.
Our team is dedicated to delivering high-quality corrugated packaging solutions through innovation, expertise, and collaboration.
Click here to see how we make our corrugated boxes and click here to explore our full range of products!
What You Will Do
* Provide strategy and direction to the customer service team regarding best practices and establish clear expectations for order management, customer communication, and other team responsibilities.
Ensure you and your team are connected to the business vision
* Drive ownership and accountability throughout the team to perform activities aligned with best practice guidelines.
Identify methods to hold the team accountable to KPIs and deliver timely feedback on exceptions
* Provide ongoing coaching and feedback to help each employee recognize their individual strengths and opportunities, so they can contribute and succeed
* Direct and coordinate daily processes with sales, production, shipping, and other support capabilities to ensure customer needs are being met in the most effective, optimal way
* Apply critical thinking skills and make clear decisions in a fast-paced environment
* Utilize available technology solutions, data tools, and spreadsheets to make fact-based decisions and communicate information that leads to profitable actions.
* Communicate promptly and proactively with customers, the customer service team, and across all functional areas
* Focus on an improved customer experience that exceeds customer expectations
* Continuously evaluate customer service processes and procedures and improve where appropriate
* Deliberately apply our business philosophy and foster an environment of respectful challenge and principled entrepreneurship
What You Will Need:
* Minimum of 4 years of customer service experience in sales, manufacturing, distribution centers, and/or the packaging industry.
* Proven experience supervising and developing direct reports.
* Abi...
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Type: Permanent Location: West Chester, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-04 08:53:04
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Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers,to improve sales, support all site operations to maximize profits, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.
Position Summary: Maximize customer satisfaction, perform cleaning duties, stock and handle products, perform cash handling and register operation duties.
Job Responsibilities: Maximize Customer Satisfaction and Sales Improvement Provide quick, friendly serviceSuggest additional and promotional items, optimize time of self to ensure Customer Service Plus OneHandle customer's questions, complaints, and returns quickly and appropriately or refer to ManagementPromote the use and benefits of the QD Card Cash Handling/Reporting and Register Operations Perform shift and daily opening/closing activities as instructed/use of checklistPerform duties and follow policy on cash handling/reportingEnsure sales are recorded and cash is secure and accounted for as per policyEnsure alcohol/tobacco/lottery and lotto sales are appropriately handled Safety and Security Ensure internal and external store areas are kept free of safety hazardsCorrect and report any safety or security violations, concerns, etc.
Receiving, Stocking and Handling Products Face stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higherEnsure proper rotation of productsRemove out-dates, damaged, and spoiled productsReceive and check-in deliveries, lifting and organizing containers weighing up to 50 poundsVerify accuracy by comparing shipment to written order and report discrepancies in deliveries.Verify shelf tags (accurate, readable)Maintain storeroom and cooler stock neatly and orderlyLift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside)Serve and prepare ice cream cones/cupsPrepare and package hot food for customers purchase if applicable Lift and count returnable bottles and cans, stack neatly in designated areaHandle open products appropriately and according to health regulations Cooperate with other stores and company personnel Demonstrate respect for employees and the companyReport to work as scheduled and in appropriate company uniformFollow through on assigned tasks, demonstrate urgency in getting things doneComplete training assignmentsMaintain confidentiality of store personnel and operationsSign in and out using time and attendance systemKnow and follow policies and procedures Education/Experience High School diploma or equivalent preferredRetail Customer Service experience preferred Training Must complete the following within 60 days of hire New Employee OrientationNew Employee ChecklistRTO (Ready Training on-line)CSR SecurityMust have...
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Type: Permanent Location: Charlotte, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-04 08:51:52
