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Your Job
Georgia-Pacific is seeking a Project Manager for the Hummingbird® division in Cincinnati, OH.
Our growth in the digital print business is expanding commercial efforts in delivering high graphics print to the corrugated packaging industry.
This position will leverage passion and knowledge of digital print technology and corrugate packaging to create market leading customer experiences.
Our team is the main point of contact for all new projects, managing front end timelines & assets as it relates to graphic/cad files, system build and customer engagement.
Location: This position operates on a hybrid schedule based out of our office in Cincinnati, OH.
This role may require occasional visits to our production facility in West Chester, OH, potential customers, and vendors.
Schedule: 8am to 5pm EST, Monday - Friday, with flexibility as needed based on customer demands
What You Will Do
* Manage new project life cycles partnering with sales groups, graphics, structure, customer service & customers
* Based on the customer needs & their requested deliverables, collect all assets needed for a given project (files, physical targets, product, etc)
* Proactively communicate via internal workflow software/phone/teams/email
* Guide structure team as it relates to print/web layouts
* Point of contact for customer approvals related to artwork/layouts & confirming accuracy for new item production
* Internal system build for ordering & production
* Entering orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs/requirements
* Coordinate with Quality Assurance to follow-up on customer feedback and identify a root cause to offer solutions to customers
* Be a collaborative team member with a customer focus mindset
* Utilizing systems such as Microsoft Office 365 (Word, Excel, Teams, SharePoint, etc.) as well as CloudFlow & Plex software
Who You Are (Basic Qualifications)
* 2+ years of customer service experience
* Experience working in a corrugated, packaging, and/or manufacturing environment
What Will Put You Ahead
* Project management experience
* Knowledge of structural design
* Experience in the print industry, specifically digital
* Bachelor's degree or higher
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Mili...
....Read more...
Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2024-03-29 07:43:58
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Your Job
VMI Specialist position requires making independent decisions and maintaining an elevated level of accuracy when determining customer stock levels and determining what is needed at a customer hub.
Attention to detail and working closely with customers is needed to maintain stock accuracy levels that prevent line downs as well as avoiding any excess inventory issues.
You will maintain the inventory for specific customers in the VMI program and ensure that transactions are made on a timely basis to maintain accurate and adequate inventory balances.
What You Will Do
* Coordinate the transition of customers currently processing direct orders, to a VMI program while following the proper VMI guidelines; continue to add new materials to VMI when possible.
* Analyze parts on consignment and customer forecasts routinely to identify where parts may be removed if they do not meet the minimum requirements; manage approved part list per customer.
* Help to ensure that updated forecast information is used to drive the replenishment of the warehouse inventory.
* Ensure that all inventory and invoicing transactions are made accurately and in a timely manner.
Manage secured inventory adjustment transactions.
Negotiate any aged inventory pulls needed and run reports to support data.
Collaborate with customers and escalate only when needed.
* Work with Planning, Accounting and Product Management to position inventory at Molex and 3rd Party warehouse locations to best accommodate customer forecast fluctuation.
Run waterfall charts to determine customer liability.
* Collaborate with customers, Sales, Plants, Pricing, Logistics, Finance, and 3 rd Party warehouses to resolve any differences regarding balances, quality issues, contract/pricing issues, etc.
Serve as an interface to provide delivery and tracking information.
Who You Are (Basic Qualifications)
* Bachelors degree or equivalent work experience
* Work experience in customer service in a manufacturing environment, Logistics
* Proficient in utilizing SAP.
* Demonstrates high level analytical and proactive decision making to anticipate and resolve problems.
What Will Put You Ahead
* Understanding of manufacturing and inventory flows and the relationship between related transactions and systems.
* Organization skills to anticipate, plan, organize and self-monitor workload .
* Excellent customer service skills to manage and negotiate challenging situations.
* Previous inventory control responsibility for off-site programs.
* Previous production planning and inventory control experience; understanding of program management and interaction.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may b...
....Read more...
Type: Permanent Location: Lisle, US-IL
Salary / Rate: Not Specified
Posted: 2024-03-29 07:17:48
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Your Job
Are you a balanced blend of "Analytical" and "People Person"? Are you looking for not just a job, but a place to build your career? Would you love an opportunity to use your Spanish and English language skills to customize and enhance your role? Molex is proud to employ some of the most diverse, customer-focused and engaged Customer Success Professionals you could hope to meet! We're looking to grow our team at our in our Guadalajara, MX office.
As a Representative of our Customer Service Team, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base.
You will interact with our systems, including SAP and Salesforce (the world's top customer relationship platform), providing vital information to help our customers successfully achieve their production plans.
If you are looking to be a part of a team recognized as critical to the success of our business and provide world-class service to the customers of a highly respected global technology company, we'd like to talk with you!
What You Will Do
* Interact with customers daily via email, phone and through our Salesforce Service Cloud platform, which we will train you to use.
* Support the Order Management Process, including pre-and post-order activities, like reviewing documents for accuracy, ensuring Molex minimum order quantities are met, pricing is correct, etc.
* Collaborate with our partners in Sales to share information and present a unified message, ensuring value creation for both Molex and the customer.
* Manage order changes in SAP system and compile data reports on schedule agreement activity from the SAP system.
* Attend and participate in team meetings and departmental trainings to support CX (Customer Experience) Team activities; offer input and interact with your team members.
* Suggest opportunities to streamline or automate procedures related to your assigned activities and functions.
Engage in a respectful challenge process where all ideas are valued.
Who You Are (Basic Qualifications)
* High school diploma or higher
* Minimum 3 years of customer facing job-related experience
* Experience with Microsoft Office Suite
* Effective communication skills that demonstrate the ability to express ideas clearly.
The ability to organize data and analyze the information to tell a story.
* Organizational, time management and interpersonal skills
What Will Put You Ahead
* SAP Knowledge
* Salesforce Knowledge
* Customer-facing experience handling inquiries in a manufacturing or logistics environment
* Intermediate Excel skills
* College degree
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market da...
....Read more...
Type: Permanent Location: Lisle, US-IL
Salary / Rate: Not Specified
Posted: 2024-03-29 07:17:47
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Sign on Bonus for External Candidates!
The Relationship Specialist II (RS II) is a universal role that encompasses various duties and responsibilities of a concierge, RS I, ITM Rep and Relationship Manager I in order to serve our members as needed in-person or over the phone to sustain and support branch operations.
Under general supervision, they will guide members to the proper destination for the appropriate resolution or assist them directly.
The RS II performs a wide variety of job duties including, opening new accounts/sub-shares, receiving and disbursing cash, plastic card services, originating and processing loan applications, and referring Mortgage, Investments, and Autoland.
The RS II also performs wide variety of account maintenance and transactions.
Meeting and exceeding performance goals and revenue targets will be part of the RS II Minimum Performance Standards.
The RS II ensures member transactions are processed in an accurate and timely manner to achieve the Credit Union’s member service objectives.
The RS II is also responsible for providing operational support and exceptional member service while maintaining controls and safeguards.
This role’s primary focus is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
* Consults with members.
Identifies needs, offers solutions, and follows up on any pending transactions.
Holds conversations that matter with members either in person or over the phone.
Calls on various call reports to garnish more business throughout the workday and during scheduled call nights throughout the month.
* Performs various job duties including but not limited to: Escorting member’s to appropriate destinations for the appropriate resolution, receiving and disbursing funds, opening new accounts/sub-shares, and originating loans.
As needed, inputs, processes and funds consumer loan types such as Closed-end Signature and VISA.
* Performs a wide variety of account maintenance including issuing/re-pinning ATM/Debit Cards, changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts, notary services and issuing Cashier’s Checks.
* Recommends and refers appropriate products and services including Mortgage, Investment Services, and Autoland from having conversations that matter with members.
* Ensures the branch is in balance including the TCR.
* Identifies and reports any suspicious behavior or suspected fraud activity.
* Comple...
....Read more...
Type: Permanent Location: Juneau, US-AK
Salary / Rate: 20.78
Posted: 2024-03-29 07:12:13
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“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As a Bilingual Automotive Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS).
Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training.
This is a remote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean.
This position will support mostly our Quebec based clients.
Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team.
Job Responsibilities:
* Learn and develop an understanding of the PBS software.
* Learn and develop an understanding of the process for training customers on the PBS software.
* Learn and develop an understanding of data entry and other key tasks
* The ability to complete the payroll module – if applicable
* Become an install resource without assistance
* Demonstrate the ability to prioritize tasks without direction from Team Leads
* Taking the initiative to learn new products to increase their knowledge
* Provide excellent support to our customers in our software
* Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
* Work directly with customers and train all sessions in assigned silo and if possible other silos
* Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
* Responds to both internal and external training requests in a timely manner
* Write up tickets and investigate issues that arise and escalate issues...
....Read more...
Type: Contract Location: Ottawa, CA-ON
Salary / Rate: Not Specified
Posted: 2024-03-29 07:11:44
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“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As a Bilingual Automotive Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS).
Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training.
This is a remote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean.
This position will support mostly our Quebec based clients.
Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team.
Job Responsibilities:
* Learn and develop an understanding of the PBS software.
* Learn and develop an understanding of the process for training customers on the PBS software.
* Learn and develop an understanding of data entry and other key tasks
* The ability to complete the payroll module – if applicable
* Become an install resource without assistance
* Demonstrate the ability to prioritize tasks without direction from Team Leads
* Taking the initiative to learn new products to increase their knowledge
* Provide excellent support to our customers in our software
* Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
* Work directly with customers and train all sessions in assigned silo and if possible other silos
* Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
* Responds to both internal and external training requests in a timely manner
* Write up tickets and investigate issues that arise and escalate issues...
....Read more...
Type: Permanent Location: Montreal, CA-QC
Salary / Rate: Not Specified
Posted: 2024-03-29 07:11:19
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“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As an Accounting Software Trainer (DTO Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS).
Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone.
DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training.
This position is based out of our Arlington, Texas office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity.
Job Responsibilities:
* Learn and develop an understanding of the PBS software
* Learn and develop an understanding of the process for training customers on the PBS software
* Learn and develop an understanding of data entry and other key tasks
* The ability to complete the payroll module
* Become an install resource without assistance
* Demonstrate the ability to prioritize tasks without direction from Team Leads
* Taking the initiative to learn new products to increase their knowledge
* Provide excellent support to our customers in our software
* Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
* Work directly with customers and train all sessions in assigned silo and if possible other silos
* Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
* Responds to both internal and external training requests in a timely manner
* Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
* Create and maintain a positive work environment
* Knowledge sharing within own silo and others within the DTO team
* Maintain documentation and update as processes cha...
....Read more...
Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2024-03-29 07:11:04
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TEXT ‘GoodwillJobs’ to 314-665-1767 to apply
Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* ...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2024-03-29 07:10:21
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Your Job
Guardian Glass is seeking you to become our next Inside Sales Coordinator.
Our Team
Inside Sales Coordinator is fully responsible for assigned customers' relationship and support.
This role provides pre-sales and after-sales support and handles end-to-end the order fulfilment process.
The role includes orders coordination, development of customer-supplier relationship in collaboration with outside sales representatives and follow-up of customers' files and requests.
Inside Sales Coordinator is a key contact between the customers, our outside sales team, and the plants throughout Europe.
In that scope, Inside Sales Coordinator is to identify and understand customers' needs and provide them with the most suitable solution for their business activities.
Inside Sales Coordinator works in close cooperation with marketing, finance, technical, logistics, production, and shipping.
Furthermore, Inside Sales Coordinator is also responsible for quotations and follow-up of projects.
This requires an excellent knowledge of the markets and customers, as well as production and logistics constraints.
Position operates in a dynamic environment; the ideal candidate will be able to identify problems and apply continuous improvement processes and methodologies to be able to counteract with solutions.
What You Will Do
* Acts as a primary point of contact for any client inquiries related to business
* Develops trustful relationships with clients ensuring continued Guardian supplier relations
* Ensures a seamless satisfactory customer experience across all sales channels
* Ensures the correct products and services are delivered to customers in a timely manner
* Resolves customer account enquiries in a timely and satisfactory manner in close collaboration with the Order Fulfilment Team
* Anticipates customer needs and can identify value added business opportunities
* Establishes mutual beneficial outcomes in client relationship through service activities, all in close collaboration with internal stakeholders
* Expands the relationships with existing customers by proposing solutions that meet their objectives
* Identifies opportunities to upsell and cross sell additional products ensuring customers always receive maximum benefits offered by the business
Who You Are (Basic Qualifications)
* Fluent in English, both written and spoken
* Previous experience within an Inside Sales or Customer Service role is desirable
* Strong communication and interpersonal skills with an aptitude of building relationships
* Effective organizational skills
* Problem-solving and negotiation skills
* Must be proactive, customer focused, and results oriented
* Good PC skills in MS Office
* Ability to effectively question or challenge the status quo
What Will Put You Ahead
* Bachelor's degree
* Efficient, accurate and focused to detail
* Multitasking and with good organiza...
....Read more...
Type: Permanent Location: Katowice, PL-SL
Salary / Rate: Not Specified
Posted: 2024-03-29 07:09:21
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Your Job
Job Specific intro paragraph
Our Team
1-3 sentences to describe the team/division this role will be working in
What You Will Do
Bulleted list of engaging responsibilities
Not a task list
Who You Are (Basic Qualifications)
4-5 bulleted, objective, non-comparable requirements are recommended
What Will Put You Ahead
Bulleted list of preferred qualifications; Optional section
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
{Insert company language from Company Boilerplate Language Guide }
At Koch, employees are empowered to do what they do best to make life better.
Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs.
We seek to enable the best work environment that helps you and the business work together to produce superior results.
....Read more...
Type: Permanent Location: Tamsui District, TW-TPE
Salary / Rate: Not Specified
Posted: 2024-03-29 07:09:15
-
Your Job
Job Specific intro paragraph
Our Team
1-3 sentences to describe the team/division this role will be working in
What You Will Do
Bulleted list of engaging responsibilities
Not a task list
Who You Are (Basic Qualifications)
4-5 bulleted, objective, non-comparable requirements are recommended
What Will Put You Ahead
Bulleted list of preferred qualifications; Optional section
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
{Insert company language from Company Boilerplate Language Guide }
At Koch, employees are empowered to do what they do best to make life better.
Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs.
We seek to enable the best work environment that helps you and the business work together to produce superior results.
....Read more...
Type: Permanent Location: Tamsui District, TW-TPE
Salary / Rate: Not Specified
Posted: 2024-03-29 07:09:15
-
maternity leave) for 8 months>
Your Job
To be the main point of contact for all order fulfillment activities, responding to inquiries of the assigned customer accounts promptly and efficiently.
Co-ordination of all post-order activities on shipping and complaint handling.
Our Team
What You Will Do
1.
Order entry accuracy and issue fixed.
2.
Meet / Exceed customers' expectation on all services provided that include order acknowledgement & confirmation, delivery commitment and QA responses & resolution.
3.
Work with Sales to achieve Billing target.
4.
Distribution Scrap allowance as applicable.
Process distribution scrap requests per contractual agreement and within company guidelines.
5.
Build sustainable relationships and trust with customer accounts through open and interactive communication including joint the con-call meeting, QBR.
6.
Monthly reporting to CSR supervisor/manager in timely and accurate manner.
7.
Perform other related duties as assigned by management.
8.
Work with all related parties to internal optimization program/project.
9.
Other tasks by special support: sample shipment, customer master maintenance, collaboration with the team for payment issue.
PERFORMANCE MANAGEMENT:
1.
Customer Satisfaction (Scorecards).
2.
Delivery Performance goals as per the company Focal Points.
3.
Reduce Service related Quality Notifications as per company Focal Points.
4.
To comply with all Focal Points and departmental goals as determined at the beginning of each Fiscal Year.
SCOPE: Entity focal points and Customer Satisfaction (Scorecards)
Who You Are (Basic Qualifications)
EDUCATION:
REQUIRED:
* Diploma or above; equivalent with few years of relevant Customer Service experience.
* English language is mandatory where in some location Mandarin may also be mandatory.
•
Good PC skills are necessary including Microsoft Excel, Word & Outlook.
PREFERRED:
* Knowledge of SAP is an advantage or knowledge in ERP system would be preferred.
* User experience: Salesforce platform
WORK EXPERIENCE:
Ideally with some Customer Service experience is desirable.
What Will Put You Ahead
SKILLS & ABILITIES:
REQUIRED:
* Problem Solving: Offer solutions and efficient responses to meet customer requirements operating within the company guidelines and goals.
* Decision Making: Make efficient decisions meeting customer requirements following company policies and business guidelines.
* Communication skills to liaise with internal and external contacts.
* Negotiation skills: Considering customer satisfaction and optimizing business results for Molex.
PREFERRED:
The ideal candidate will be proactive, flexible, shows genuine interest in customer needs and has a sense of urgency.
The candidate will have an organized approach, is expected to work independently in a high pressure environment and needs to show a sense of urgency to address customer issues.
Confident...
....Read more...
Type: Permanent Location: Tamsui District, TW-TPE
Salary / Rate: Not Specified
Posted: 2024-03-29 07:09:14
-
maternity leave) for 8 months>
Your Job
To be the main point of contact for all order fulfillment activities, responding to inquiries of the assigned customer accounts promptly and efficiently.
Co-ordination of all post-order activities on shipping and complaint handling.
Our Team
What You Will Do
1.
Order entry accuracy and issue fixed.
2.
Meet / Exceed customers' expectation on all services provided that include order acknowledgement & confirmation, delivery commitment and QA responses & resolution.
3.
Work with Sales to achieve Billing target.
4.
Distribution Scrap allowance as applicable.
Process distribution scrap requests per contractual agreement and within company guidelines.
5.
Build sustainable relationships and trust with customer accounts through open and interactive communication including joint the con-call meeting, QBR.
6.
Monthly reporting to CSR supervisor/manager in timely and accurate manner.
7.
Perform other related duties as assigned by management.
8.
Work with all related parties to internal optimization program/project.
9.
Other tasks by special support: sample shipment, customer master maintenance, collaboration with the team for payment issue.
PERFORMANCE MANAGEMENT:
1.
Customer Satisfaction (Scorecards).
2.
Delivery Performance goals as per the company Focal Points.
3.
Reduce Service related Quality Notifications as per company Focal Points.
4.
To comply with all Focal Points and departmental goals as determined at the beginning of each Fiscal Year.
SCOPE: Entity focal points and Customer Satisfaction (Scorecards)
Who You Are (Basic Qualifications)
EDUCATION:
REQUIRED:
* Diploma or above; equivalent with few years of relevant Customer Service experience.
* English language is mandatory where in some location Mandarin may also be mandatory.
•
Good PC skills are necessary including Microsoft Excel, Word & Outlook.
PREFERRED:
* Knowledge of SAP is an advantage or knowledge in ERP system would be preferred.
* User experience: Salesforce platform
WORK EXPERIENCE:
Ideally with some Customer Service experience is desirable.
What Will Put You Ahead
SKILLS & ABILITIES:
REQUIRED:
* Problem Solving: Offer solutions and efficient responses to meet customer requirements operating within the company guidelines and goals.
* Decision Making: Make efficient decisions meeting customer requirements following company policies and business guidelines.
* Communication skills to liaise with internal and external contacts.
* Negotiation skills: Considering customer satisfaction and optimizing business results for Molex.
PREFERRED:
The ideal candidate will be proactive, flexible, shows genuine interest in customer needs and has a sense of urgency.
The candidate will have an organized approach, is expected to work independently in a high pressure environment and needs to show a sense of urgency to address customer issues.
Confident...
....Read more...
Type: Permanent Location: Tamsui District, TW-TPE
Salary / Rate: Not Specified
Posted: 2024-03-29 07:09:14
-
Your Job
Job Specific intro paragraph
Our Team
1-3 sentences to describe the team/division this role will be working in
What You Will Do
Bulleted list of engaging responsibilities
Not a task list
Who You Are (Basic Qualifications)
4-5 bulleted, objective, non-comparable requirements are recommended
What Will Put You Ahead
Bulleted list of preferred qualifications; Optional section
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
{Insert company language from Company Boilerplate Language Guide }
At Koch, employees are empowered to do what they do best to make life better.
Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs.
We seek to enable the best work environment that helps you and the business work together to produce superior results.
....Read more...
Type: Permanent Location: Tamsui District, TW-TPE
Salary / Rate: Not Specified
Posted: 2024-03-29 07:09:13
-
Your Job
Job Specific intro paragraph
Our Team
1-3 sentences to describe the team/division this role will be working in
What You Will Do
Bulleted list of engaging responsibilities
Not a task list
Who You Are (Basic Qualifications)
4-5 bulleted, objective, non-comparable requirements are recommended
What Will Put You Ahead
Bulleted list of preferred qualifications; Optional section
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
{Insert company language from Company Boilerplate Language Guide }
At Koch, employees are empowered to do what they do best to make life better.
Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs.
We seek to enable the best work environment that helps you and the business work together to produce superior results.
....Read more...
Type: Permanent Location: Tamsui District, TW-TPE
Salary / Rate: Not Specified
Posted: 2024-03-29 07:09:13
-
Your Job
Job Specific intro paragraph
Our Team
1-3 sentences to describe the team/division this role will be working in
What You Will Do
Bulleted list of engaging responsibilities
Not a task list
Who You Are (Basic Qualifications)
4-5 bulleted, objective, non-comparable requirements are recommended
What Will Put You Ahead
Bulleted list of preferred qualifications; Optional section
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
{Insert company language from Company Boilerplate Language Guide }
At Koch, employees are empowered to do what they do best to make life better.
Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs.
We seek to enable the best work environment that helps you and the business work together to produce superior results.
....Read more...
Type: Permanent Location: Tamsui District, TW-TPE
Salary / Rate: Not Specified
Posted: 2024-03-29 07:09:12
-
Your Job
Job Specific intro paragraph
Our Team
1-3 sentences to describe the team/division this role will be working in
What You Will Do
Bulleted list of engaging responsibilities
Not a task list
Who You Are (Basic Qualifications)
4-5 bulleted, objective, non-comparable requirements are recommended
What Will Put You Ahead
Bulleted list of preferred qualifications; Optional section
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
{Insert company language from Company Boilerplate Language Guide }
At Koch, employees are empowered to do what they do best to make life better.
Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs.
We seek to enable the best work environment that helps you and the business work together to produce superior results.
....Read more...
Type: Permanent Location: Tamsui District, TW-TPE
Salary / Rate: Not Specified
Posted: 2024-03-29 07:09:12
-
YOU TACKLE FOR QUALITY AND GREAT SERVICE.
THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.
Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
YOUR TASKS:
* Provide a high level of customer service and professionalism, taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.
* Follow Gateway clearance procedures as outlined in the manual to comply with the GSOP procedures and safe working practices.
* Provide daily updates on clearance status of all shipments held in customs for clearance on ACA
* Daily check points to be created for network visibility using appropriate exception codes.
* Track and trace shipments in adherence to DHL’s network trace standards and investigate thoroughly undelivered, returned, delayed, lost, damaged and held shipments.
Ensure that the customer is fully updated on any query or issue within the agreed time
* Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided with accurate information on transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.
* Highlight any recurring problems that are manifested through traces and then direct the information accordingly so that corrective actions can be taken promptly.
YOUR PROFILE:
* Proven ability to work under pressure in a fast paced, time sensitive environment
* Sound educational back ground with knowledge of the Service Industry, an added advantage
* Good oral and written communication skills – English & Arabic preferable
* Tolerance for stress in a fast paced working environment.
* Adheres to policies and procedures
* Possesses good relationship building and interpersonal skills
* Ability to effectively contribute as a team member as part of a busy team
OUR OFFER:
* Strong career support in an international environment.
* Great culture and colleagues.
* Multifarious benefit program.
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!
....Read more...
Type: Contract Location: Doha, QA-DA
Salary / Rate: Not Specified
Posted: 2024-03-29 07:08:19
-
YOU TACKLE FOR QUALITY AND GREAT SERVICE.
THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.
Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
YOUR TASKS:.
* To accept and register customer bookings for a range of DHL services and accurately input relevant booking data into DHL applications
Knowledgeably offer customers the most suitable DHL service based on their unique needs, and actively attempting to close the transaction by converting their enquiries and securing their bookings.
* Identify potential for selling additional services and products (e.g.
Insurance, time definite delivery, packaging, account facilities, etc) during the course of interacting with customers and proactively sells these to secure additional/new revenue sources for DHL.
This includes asking customers the appropriate questions to match their needs against value-added services, professionally offering and convincing them on the benefits of the services, handling their objections or reservations (if any) and closing the transaction by successfully securing their purchase of the offered services.
* To effectively respond to all customer enquiries regarding DHL’s services, by consistently and confidently providing customers with accurate information on prices, transit times, customs paperwork requirements, packaging, country-specific requirements (including potential customs clearance delays), straight forward account and sales questions.
To lodge a trace when necessary ensuring that the customer receives service from Customer care regarding their issue.
* Exercise professionalism and provide first class customer service bearing in mind that all DHL customers have an express requirement, and are looking for immediate and hassle-free solutions.
* Confidently and knowledgeably handle customer complaints while maintaining composure, and take all possible actions to resolve issues to the customers’ expectations without compromising DHL’s position by over-committing to customers , or being unrealistic in what is offered..
YOUR PROFILE:
*
* Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries
* Excellent spoken and written command of the English language with a cheerful, confident, professional and courteous tone
* Excellent interpersonal skills and an ability to relate well with a wide range of people/customers
* Experience in resolving straight forward customer conflict
* Demonstrated excellent attention to detail
* Demonstrated ability to work effectively as part of a busy team
* Ability to work flexible rostered hours, including scheduled breaks
* Working knowledge of Microsoft Office
* Tolerance for stress in a fast paced working environment
OUR OFFER:
* Strong career support in an international environment
* Great culture and colleagues
* Multifarious benefit programme
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!
...
....Read more...
Type: Contract Location: Doha, QA-DA
Salary / Rate: Not Specified
Posted: 2024-03-29 07:08:17
-
Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.
Job Requisition #:
027125 Customer Service Representative (Open)
Job Description:
Greif's Tubes and Cores production facility, located in Riviera Beach, FL, has an exciting Customer Service Representative opportunity available; this position is key to our business success as it will have direct interaction with internal and external customers and will be key to our company vision of being the best-performing customer service company out there by providing legendary customer service to all of our customers.
Some of the benefits you will enjoy:
* 3-weeks PTO
* 10 paid holidays
* Comprehensive Medical, Dental, and Vision coverage – Effective Day 1
* 401K company match
* Tuition reimbursement (up to $5,250 each year).
* Yearly Bonus/Performance Incentives
Key Responsibilities
* Provide quality service and support to external and internal customers.
* Promptly answer customer telephone calls and respond to e-mails.
* Communicates pricing, product information, shipping dates, and other appropriate order information to customers to ensure customer satisfaction.
* Scheduling transportation and Logistics
* Collects information and creates reports as required.
* Addresses escalated and more complex level issues with customers.
* Identifies opportunities to update or improve processes/procedures and recommends the appropriate staff.
* Performs other duties as assigned.
Education and Experience
* High school diploma or equivalent required with at least three to five years of administrative and customer service experience in a manufacturing environment.
* Paper Industry experience is a plus but not required.
* MS Office and ERP Systems knowledge a plus
Knowledge and Skills
* Good problem-solving and planning skills.
* Must be able to multitask and meet deadlines in a fast-paced environment.
* Ability to think critically, solve problems, and act with good judgment is essential.
* Strong organizational and communication skills.
* Must have proficient computer skills, Microsoft Office programs, Excel, and Word.
* Superior interpersonal skills are a must.
* Must be detail-oriented.
#LI-MK1
40
EEO Statement:
https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf
We offer a competitive salary, excellent benefits and opportunity for growth.
Greif, Inc.
is an equal opportunity employer.
We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status.
EOE/Minority/Female/Disabled/Veteran.
For more information read Greif’s Equal Opportunity Policy.
....Read more...
Type: Permanent Location: Riviera Beach, US-FL
Salary / Rate: Not Specified
Posted: 2024-03-28 07:41:15
-
Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.
Job Requisition #:
027128 Customer Service Representative (Open)
Job Description:
Greif has a great opportunity to join a team where Customer service satisfaction is our top priority.
This team supports a fast-paced, growing site! In this position, you will have many opportunities to make a real impact on our customers and contribute to the success of the plant team.
Apart from this, you will be challenged and given opportunities to learn new things and grow!
Customer Service Representative
Some of the Benefits you will enjoy from Day One are:
* Three weeks of PTO (prorated in the first year)
* Ten paid holidays
* Comprehensive Medical, Dental, and Vision coverage
* 401K company match + Contribution
* Tuition reimbursement (up to $5,250 each year)
* Paid Parental leave
* Annual Office Bonus Plan
Other benefits subject to a waiting period:
* Profit-sharing program
Major Responsibilities
* Serves as the primary contact between Greif and its customers.
* Strengthens and maintains favorable relationships by listening to customers regarding our products and services and finding the best solution for the customer.
* Receives customer orders (via e-mail, fax, or telephone) and assures accurate and timely entry into applicable ERP software.
* Provides accurate and timely communications to customers, field sales, and the plant on any aspect of order fulfillment, such as pricing, specifications, plant production timelines, shipping, delivery dates, etc.
* Receives customer complaints and communicates information to appropriate internal resources to implement formal complaint procedures.
In conjunction with those internal resources, secures authorization for the return of materials, initiates returned sales procedure, and prepares credit requests.
* Responds to customer requests for samples or specifications and other services.
Involves field sales personnel as appropriate.
* Assist in resolving and preparing documents for billing corrections.
* Assists in setting up new customer accounts.
* Assists in the orientation and training of other employees as requested.
* Develop knowledge of products, policies, and procedures necessary to perform job duties.
* Maintains excellent records.
* May participate in problem-solving teams for continuous process improvement.
* Review inventory levels with sales representatives to minimize inventory orders
* Assist in the development and maintenance of item specifications.
* Demonstrated skills in verbal and written communication.
* Data entry for box and sheet pricing
* Centralize COUPA/Purchasing reviews and POs
* Drop and rental trailer pool tracking
* Costing audits for box/spec profitability
* Vendor relationship development for pal...
....Read more...
Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2024-03-28 07:41:12
-
Key responsibilities:
* Support the FP&A Manager in the forecasting processes,
* Assisting in the production of deferred revenue schedules,
* Support in trend analysis – customer / product / market.
* Help Improving data in Salesforce applying your own ideas and those from the wider teams.
* Create timely and meaningful reports from Salesforce.
Raising awareness and generating actions as needed.
* Supporting the renewals and sales teams with client onboarding activities.
* Look to continuously improve the operational processes on an ongoing basis, making appropriate improvement suggestions to managers.
* Support the commercial teams through project evaluation and modelling.
* Providing clear, concise financial analysis for ad-hoc projects
* Special projects & ad hoc reporting as required.
....Read more...
Type: Permanent Location: London, GB-LND
Salary / Rate: Not Specified
Posted: 2024-03-28 07:36:41
-
What does a Pacific Sales Customer Service Specialist do?
This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions.
The primary responsibilities of a Customer Service Specialist are to provide an excellent customer experience and the accurate processing of customer transactions, which include new orders, returns and exchanges, releases & following the 5 steps of the sale.
This role is also responsible for supporting the sales floor in customer follow up, which may include scheduling deliveries, checking on purchase orders or doing a stock check.
The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls.
This role keeps the Customer Service work center well organized by creating solutions to organizational challenges, they are also responsible for selling Accessories and General Service contracts to customers during review of sales order.
As a Pacific Sales Customer Service Specialist, you will:
* Process transactions such as new orders, returns & exchanges, releases, etc.
in a timely and efficient manner
* Following sales steps n order to offer each customer the complete solution (Accessories and General Service Contracts) to their purchase.
* Support the Sales Specialists through customer follow up, scheduling deliveries, reconciling purchase orders, stock checks.
* Answer incoming calls, prepare shipping invoices
* Complete Report reconciliation such as calling report, etc.
and daily deposit entry
* Maintain ongoing organization of the Customer Service work center
* Assist Inventory processes such as various report reconciliation (unaccounted research report) receiving product, shipping product or customer will calls.
What are the Professional Requirements of a Pacific Sales Customer Service Specialist?
Basic Qualifications:
* High School Diploma or equivalent
* 1 year customer service or other retail sales experience
Preferred Qualifications:
* Associate degree or above in Business Management or related field
....Read more...
Type: Permanent Location: Woodland Hills, US-CA
Salary / Rate: Not Specified
Posted: 2024-03-28 07:29:36
-
Your Job
Georgia-Pacific is seeking a Customer Account Coordinator to support our Mt.
Wolf and Bradford box plants.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Account Coordinator creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
This position reports to the Customer Service Manager.
Location: This is an onsite role based at either our Mt.
Wolf or Bradford, PA plants, with the potential for future hybrid flexibility.
Schedule: Our CACs operate on a 8am-5pm schedule Monday-Friday, with flexibility as needed based on customer demand.
Our Team
GP Bradford and Mount Wolf are manufacturers of corrugated boxes and sheets.
We run 3 shifts Monday through Friday with approximately 100 employees in each facility.
The Customer Account Coordinator will work on a team with other CACs and will report to the Customer Service Manager.
We embrace a culture of humility, respect, and integrity.
We value people who are self-motivated, resourceful, contribution focused, and can learn to succeed and in a rapidly changing environment.
Our goal is to be the preferred partner for both our customers and our employees.
What You Will Do
* Manage customer accounts like it's your own business through proactive communication by phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status, and other customer and production-related data
* Manage inventories for effective production review and planning
* Enter orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs and requirements
* Coordinate shipments of products with the shipping department
* Coordinate with Quality Assurance to follow up on customer feedback and identify a root cause to offer solutions to customers
* Partner with the Commercial team to ensure GP is the preferred partner in the market for our customers
* Periodic customer visits to conduct business reviews or onboarding activities
* Create new items and manage new items through the production process
* Assist with accounts payable/receivable duties as needed
* Utilizing Microsoft Office Suite (Word, Excel, Teams, etc.) on a daily basis
Who You Are (Basic Qualifications)
* 2+ years of Customer Account Management experience
* Comfortable using all Microsoft Office products
* Intermediate experience using Excel (creating and utilizing formulas and spreadsheets to track, calculate, and analyze data)
* Record-keeping management/documentation experience
* Experience working with cross-functional teams and vendors
What Will Put You Ahead
* Inventory management experience
* Experience coordinating shipments with logistics/shipping departments
* Experience in a manufacturing, indust...
....Read more...
Type: Permanent Location: Mt Wolf, US-PA
Salary / Rate: Not Specified
Posted: 2024-03-28 07:18:34
-
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As a Bilingual Automotive Sales Software Trainer (DTO Bilingual Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS).
Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training.
This is a remote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean.
This position will support mostly our Quebec based clients.
Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team.
Job Responsibilities:
* Learn and develop an understanding of the PBS software.
* Learn and develop an understanding of the process for training customers on the PBS software.
* Learn and develop an understanding of data entry and other key tasks
* The ability to complete the payroll module – if applicable
* Become an install resource without assistance
* Demonstrate the ability to prioritize tasks without direction from Team Leads
* Taking the initiative to learn new products to increase their knowledge
* Provide excellent support to our customers in our software
* Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
* Work directly with customers and train all sessions in assigned silo and if possible other silos
* Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
* Responds to both internal and external training requests in a timely manner
* Write up tickets and investigate issues that arise and escalate issues to the cor...
....Read more...
Type: Permanent Location: Montreal, CA-QC
Salary / Rate: Not Specified
Posted: 2024-03-28 07:14:44