Field Service Engineer

In Schneider Electric everything we do promotes progress and sustainability for all - our colleagues, customers, partners, and the communities and societies where we live and work.

From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in.

Working at Schneider Electric means working toward a cleaner, better world.

You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

The Role:

We are seeking a highly skilled Field Service Engineer (BMS & DCIM) to join our team and make a significant impact.

In this role, you will work independently to determine methods and procedures for assignments, supervise and collaborate with engineers and sub-contractors, and serve as a validated Level 2 expert on select product ranges.

The position involves applying technical experience and diagnostics for on-site project management, identifying gaps in technical and digital tool skills within the organization, and resolving technical issues raised by other engineers, escalating to higher technical support levels when necessary.

What will you do?


* Responsible in project execution and after sales service support including maintenance service, remote support and on repair work not limited to Building Management System (BMS) and Data Center Infrastructure Management (DCIM) and


* To ensure customer system's operational base on contract coverage.


* To work closely with Service Team Members, Service Sales engineer, Solution Team, EcoExpert and contractors in identifying new opportunities and delivering comprehensive solutions to customers.


* Experience from Environment Monitoring System to Building Management System with knowledge for Modbus, BacNet, SNMP and basic networking is a must.


* Programming, commissioning of DDC / IO Controller, Application Server for monitoring and control.


* Experience with logical knowledge in ACMV and HVAC system control logic.


* Be a part of site safety and health inspection to identify potential hazard for safe working environment.


* Preparation of documents not limited to Operation & Maintenance Manual, Method of Statements, and repair work reports.


* When at customer site, look for other business opportunities outside current scope of work and lead them to the sales team


* Willing to learn new skill focusing Digital Services solution and IOT offers by Schneider Electric.

What qualifications will make you successful?



* Degree in Electrical / Communication Engineering Degree with at least 3 years in services onsite environment.


* EMS, BMS or SCADA system knowledge, project implementation, testing & commissioning experience.


* Have know...