Director of First Impressions

JOB DESCRIPTION

As a 100% employee-owned contractor, when you work at Sundt, you're not just hiring on at a company, you're joining a culture.

Because everyone at Sundt is part owner, you'll join a team of people who are deeply invested in their work.

From apprentices to managers, we're passionate about the details and deliberate in everything we do.

At Sundt we focus on building long-term prosperity for our clients, communities and employee-owners.

We offer competitive pay, industry-leading benefits including a 401k and employee stock ownership plan, incentive programs for craft and administrative employees as well as training that focuses on your personal and professional growth.

We're driven by skill, grit and purpose.

Join us as we strive to be the most skilled builder in America.

Job Summary

As the first contact for internal and external clients of the company, the individual in this position is required to project a positive and professional customer service experience.

Operates the office location's main switchboard and transfers calls to the appropriate person or department.

Greets and directs customers to the appropriate person or department.

Performs miscellaneous clerical tasks to support various departments within the office.

Key Responsibilities

1.

Assists with other clerical work as needed.
2.

Greets and directs visitors, provides visitor badges, ensures sign-in process is complete, and provides assistance to visitors.
3.

Maintains the operation of the front desk/lobby, which includes ensuring back up coverage.
4.

Operates the office switchboard to direct incoming calls and provides required information needed for assistance.
5.

Performs various computer applications (data entry, word processing, spreadsheets, etc.).

Minimum Job Requirements

1.

2+ years in a similar role.
2.

2+ years in customer service/office skills.
3.

High School Diploma required.
4.

Proficiency in all Microsoft Suite programs.

5.

Must be fluent in English and Spanish.

Note: Job Description is subject to change at any time and may include other duties as assigned.

Physical Requirements

1.

May stoop, kneel, or bend, on an occasional basis
2.

Must be able to comply with all safety standards and procedures
3.

Required to use hands to grasp, lift, handle, carry or feel objects on a frequent basis
4.

Will interact with people and technology frequently during a shift/work day
5.

Will lift, push or pull objects pounds on an occasional basis
6.

Will sit, stand or walk short distances for up to the entire duration of a shift/work day.
7.

Will use telephone, computer system, email, and other electronic devices on a frequent basis to communicate with internal and external customers or vendors

Safety Level

Non-Safety Sensitive

Note: Jobs with the Safety-Sensitive designation are those that include tasks or duties that the employer reasonably believes could affect the safety and health of the employee performing the task or others such as operating a vehicle...