Inside Sales Representative

Key Responsibilities:


* Customer Engagement:


* Respond promptly to customer inquiries via phone, email, and web platforms.


* Build and maintain strong relationships with existing and potential customers.

Sales Support:


* Assist field sales representatives by preparing quotes, processing orders, and managing customer accounts.


* Identify and qualify new sales opportunities through inbound and outbound communications.


* Maintain and update CRM systems to track leads, customer activity, and sales progress.

Order Management:


* Process orders accurately and ensure timely fulfillment.


* Coordinate with suppliers and internal departments to meet customer delivery expectations.

Qualifications:


* Proven experience in inside sales, customer service, or related roles (experience in water and municipality is preferred).


* Strong communication, negotiation, and interpersonal skills.


* Proficiency with CRM software and Microsoft Office Suite.


* Ability to multitask, prioritize, and manage time effectively.


* Technical aptitude and ability to quickly learn product specifications and applications.


* Self-motivated with a goal-oriented mindset.

Benefits:


* Competitive salary with performance-based incentives


* Health, dental, and vision insurance


* 401k with employer match


* Paid time off and holiday pay


* Professional development opportunities


* Supportive team culture and growth potential

Pay is $31-$33 per hour DOE

Education

Preferred


* High School or better in Business Administration or related field

Behaviors

Preferred


* Team Player: Works well as a member of a group


* Dedicated: Devoted to a task or purpose with loyalty or integrity


* Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred


* Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization


* Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

See job description