PM Outlet Supervisor

About Us

Welcome to The American Hotel, a historic gem located in the heart of downtown Atlanta.

Since opening our doors in 1962 as the city's first fully integrated hotel, we've been a symbol of Southern hospitality, innovation, and timeless elegance.

Our mid-century-modern hotel is located in the downtown Fairlie District.

AmericasMart, the Georgia Aquarium, and Centennial Park are a short walk from the hotel.

Mercedes-Benz and State Farm Arenas are within a mile.

We offer over 19,000 sq.

ft.

of event space.

Enjoy our on-site restaurant and bar, outdoor pool, and fitness center.

At The American Hotel, we pride ourselves on delivering an exceptional guest experience through personalized service, thoughtful amenities, and a commitment to creating unforgettable moments.

With stylish accommodations, versatile meeting spaces, and a vibrant atmosphere, we're the perfect destination for travelers seeking a unique blend of history and modernity.

Experience the legacy, charm, and warm hospitality that make The American Hotel a true Atlanta icon.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Essential Duties and Responsibilities:


* Monitor servers and busperson adherence to all service standards.


* Supervise service of guests, being watchful of signals from guests in need of service.


* Assist manager to establish and monitor sidework duty completion.


* Maintain bank to HEI Hotels and Resorts standards.


* Read daily communication sheets from previous shift and prepare one for the following shift.

Check floor plan for appropriate coverage.


* Check restaurant for cleanliness and set up.

Check service stands and aisle areas.

Check tables for cleanliness and proper set up.


* Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.


* Communicate daily with restaurant manager with regard to special events, house counts, etc.


* Assist restaurant manager in conducting menu classes and taste panels.


* Communicate both verbally and in writing to provide clear direction to staff.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills:


* Ability to use point of sale.


* Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation.


* Ability to push/and pull carts of products weighing up to 150 pounds with or without reasonable accommodation.


* Effective verbal and written communic...