Complex Sales Manager

About Us

Enjoy the luxurious atmosphere of one of Atlanta's finest hotels.

Centrally located in the historic community of Roswell, north of Atlanta, the Doubletree Roswell newly renovated hotel offers a free area shuttle service within a 5-mile radius.

It features a gym and lounge.

Hilltop Bar, located in the hotel serves cocktails while the Hilltop Restaurant offers traditional American dishes for breakfast and dinner.

Room service is also available.

Looking to host an event, Doubletree Roswell has beautiful event space for any occasion with many food choices and bar options.

Come and enjoy an unforgettable staycation at the Doubletree Roswell.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded.

Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.

Essential Duties and Responsibilities


* Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.


* Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.


* Handle account details so that all pertinent aspects of solicitation and closing are complete and documented.

Coordinate various departments' participation in servicing accounts.


* Develop and conduct persuasive verbal sales presentations to prospective clients.


* Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.


* Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.


* Comply with attendance rules and be available to work on a regular basis.


* Prepare correspondence to customers, internal booking reports and file maintenance.


* Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required.


* Attend trade shows, community events and industry meetings.


* Knowledge of market trends, competition, and key customers of the hotel.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skil...