e-COMMERCE/DEPARTMENT LEAD
Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.MINIMUM
* Proven supervisory experience
* Ability to read shelf tags
* Basic knowledge of computers
* Excellent oral/written communication skills
* Basic math skills (i.e., counting, addition, and subtraction)
* Self-directed, ability to execute projects with minimal supervision
DESIRED
* Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience
* Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
* Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed
* Perform responsibilities required of selectors and customer attendants as needed per company guidelines
* Train all functions and duties of the selector and customer attendant roles
* Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
* Assist with scheduling to meet operational and associates' needs
* Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants
* Print and distribute order labels, including orders for perishable departments
* Troubleshoot e-Commerce equipment and devices
* Maintain level of supplies needed to perform necessary duties
* Maintain organization and cleanliness of staging areas and equipment
* Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager
* Perform required opening and closing procedures
* Learn and implement process improvements as directed by division or enterprise e-Commerce team
* Provide feedback on team members daily performance and annual performance reviews
* Ability to work cooperatively in high paced and sometimes stressful environment
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
* Ability to act with honesty and integrity regarding customer and business information
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues
* Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
* Must be able to perform the essential job functions of this position with or without reasonable accommodation
- Rate: Not Specified
- Location: Chicago, US-IL
- Type: Permanent
- Industry: Finance
- Recruiter: Mariano's
- Contact: Not Specified
- Email: to view click here
- Reference: 78833
- Posted: 2024-10-04 08:36:35 -
- View all Jobs from Mariano's
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