Vendor / Third Party Management Senior Advisor - Software Center of Excellence (COE) - Hybrid

Job Description

This Third Party Management (TPM) Senior Advisor - Software Center of Excellence (COE) role will be focused on enabling the Enterprise in establishing a Software Asset Management Center of Excellence.

This role will function as the expert resource within GPTPM to assist the Enterprise with researching Supplier records in Cigna's Contract repository.

This will include the research of license entitlements, and terms and conditions in the relevant Master, Order and Statement of Work Agreements.

This Third-Party Management (TPM) Senior Advisor - Software Asset Management Specialist role requires an expertise in contract management, project management activities as well as an in-depth understanding of the critical systems that GPTPM uses to manage our sourcing process.

The Third Party Management Senior Advisorr must have experience in dealing with dynamic business requirements that are tied to strategic level business objectives.

To effectively engage, this resource must have experience dealing with various levels of management to achieve desired outcomes.

The resource must be able to deal with ambiguity as business objectives evolve and must be able to identify and mitigate Cigna's risk, as necessary.

Major Objectives

TPM Software Asset Management Specialist


* Contract Specialist - Ability to research both Cigna and Supplier contracts for terms and conditions related to entitlement, license types (SaaS or Perpetual), contract term, Limits of Liability, termination clauses, and assignment rights.


* In-scope contracts include Master Service Agreement, Master License Agreements, NDA, BAA, and Statements of Work.


* Systems Analyst - Ability to access systems, create reports and interpret data from the various systems that GPTPM uses to manage our business such as ProcessUnity, Ariba, Flexera, Icertis, CXO Nexus and Spend Analytics, in addition, analysis of our accounts payable and receivables system.


* Excellent communication skills - As the information is gathered in this very visible space, clear and concise communication across the organization and to external entities are key to our success.


* Relationship management - This position requires a mature business professional to understand the motivations of all parties, and the ability to work across many areas and levels internal and external.


* Conduct regular meetings with all interested parties, track and communicate progress.


* Support various IT teams by addressing their software contract, spend and reporting inquiries.


* Assist new Software Asset Management Governance Committee as needed.


* Document learnings and develop a playbook to assist in properly scoping future workflows.


* Maintain the tools that have been established to manage the process (weekly trackers, spreadsheets) and develop new processes as appropriate.

General TPM Responsibilities:

Supplier Governance & Contract Management


* Ensure adherence to a con...